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Jon Wolske is very much a data-driven guy. But he found himself managing a bunch of feel-like people. Even though his people were bringing good ideas, Jon would find himself getting down to the nitty-gritty data of how their ideas would be affecting things. When Jon’s struggle to communicate with his team came to a head Jon realized something that cause him to move onward and upward faster. Listen to Jon tell his story of how he got over the hump.
Paul Cole made repeated attempts trying to engage with his client in better ways of working together to satisfy them and to do right by his company and his people. Leading an outsourced customer care operation, Paul had to make a tough decision to fire his multi-million dollar client that was using their KPIs as a way to penalize and reduce their pricing. Listen to Paul tell how he got over several humps in this story.
Jeofrey Bean was hired as a market planner to help turn his company around. He was responsible for helping the company to develop products that the marketplace was going to love. The problem for Jeof was that he needed several different departments to work together to accomplish the company’s goals. And they weren’t. Being in a bind, Jeof got an idea that ultimately changed the company culture. Listen to Jeof tell his story so you can get over the hump.
Leslie O’Flahavan was a high school English teacher and had deep joy in being a teacher. After her first child arrived, she wondered how she would juggle the long hours at school and the challenges of parenthood. So she (naively) started her own business and quickly proceeded to make only $3,000 in her first year. That’s when Leslie made an important discovery that helped her get over the hump.
Tabitha Dunn was given the responsibility to pull together a team to determine the best way to measure customer service. After collecting information inside and outside of the organization Tabitha’s team presented their recommendations on what to keep and change. When their recommendations were met with resistance by executives, Tabitha felt like she was punched in the gut. Listen to Tabitha tell her story about what she missed and how you can move onward and upward faster.
Warren Kennaugh wasn’t totally unhappy working in the corporate world. But Warren wanted to do more of the things he loved. That’s when Warren decided to strike out on his own. But after a year in business, he was not able to buy an island and a Maserati. That’s when he found out it was going to take much more effort and time to make it. Listen to Warren tell his story and what he discovered that might help you move onward and upward faster.
Yvonne Nomizu set a new vision for her organization with new measures and new strategy. But her team did not seem to be accepting her new direction. So Yvonne kept pushing and getting frustrated. Then she received some valuable feedback that help her change her approach. Listen to Yvonne tell her story of how she got over the hump and moved onward and upward.
Art Sobczak started a business with a partner at the early age of 22. After a short time, his partner went on to law school and Art tried to keep the business. Struggling to make enough income, Art decided to take a job while trying to build his business. Art still struggled, but income was no longer the problem. Listen to Art tell his story of failing and learning to get over the hump and move onward and upward.
Sarah Simon was in a new role and had little experience when her boss came down with a terrible migraine headache. She told Sarah to take over as the facilitator for a very important client meeting. Sarah had to make the choice of embracing her fear or running away from it. Listen to what Sarah did.
Alison Circle received the results from an organizational climate survey that revealed some devastating results. Finally learning to get over herself, Alison realized she needed to balance what she needed to get done with what people were asking of her. Listen to Alison tell her story of how she prevented undermining her own success.
From the publisher's feed
Why do strategic plans stall between the boardroom and the frontline?
Hosted by Jim Rembach (Executive Director, Leadership Execution Institute), The Fast Leader Show is the…
We move beyond generic management advice to examine the true physics of execution. Our dialogues bridge strategic intent and operational reality—treating high-velocity customer operations not as isolated service silos, but as the high-stress central nervous system of the entire enterprise. It is here that all upstream failures in product design, logistics, supply chain, and vendor management collide in real-time.
Each episode, we build a multi-disciplinary brain trust of global experts:
• Academic researchers analyzing the biological limits of human capacity.
• Bestselling authors introducing modern paradigms of organizational design.
• Enterprise consultants diagnosing structural operational friction points.
• Frontline executive leaders managing massive operational complexity.
Stop managing behavior. Upgrade the operating system they run on.