The five dysfunctions of a team by Patrick Lencioni

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Most of the organizations where we live and work are marked by underperforming, often dysfunctional teams. Lencioni provides a powerful theory about the five behavioral tendencies that corrupt teams. His insights are both groundbreaking and simple, and they are presented in a way that can be applied in any organization—immediately.

The five dysfunctions:

* Recognition corrupts results: The desire for individual credit erodes the focus on collective success.

* Popularity corrupts accountability: The need to avoid interpersonal discomfort prevents team members from holding one another accountable for their behaviors.

* Certainty corrupts clarity: The fear of being wrong prevents members of teams from making decisions in a timely and definitive way.

* Harmony corrupts conflict: The desire to preserve harmony eliminates the occurrence of productive, ideological conflict.

* Invulnerability corrupts trust: The fear of being vulnerable in front of team members prevents the building of trust within the team.

The book begins with the fictional story of a woman who becomes CEO of a struggling, high-profile Silicon Valley company with a dysfunctional executive team and turns things around. Following the story is an analysis of the five corruptions, diagnostic questions to help readers assess their organizations, and a teamwork model that provides action steps to overcome these corruptions.

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