On Tech Talks today we chat with Mike Myer, the CEO and founder of Quiq, and discuss the future of customer service and engagement. Whilst at Collision, David sat down with Mike as he shared insights on how Quiq is revolutionizing the way businesses connect with their customers through text messaging and AI. What is the role of AI in enhancing customer service, and what challenges and opportunities come with adopting these new technologies? Also on the show David and Akeesh discuss the news that Google have hired the founders of Character.ai and ask what it means for the industry.

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The music on Tech Talks is created by London artist Lemzi: www.lemzi.com