The longer one spends in the industry, it seems it gets easier to get more skeptical and cynical about the ad business. However, if you want a different take- talk to people who are just embarking on their careers in the business and see nothing but positivity and hope. I recently interviewed Payal Pereira and  Shannon Gerety who are recent strategy graduates from the VCU Brandcenter.  I was taken aback by their maturity, pragmatism, and good old-fashioned enthusiasm for the business and craft of strategy. What impressed me most was their desire to be part of the changes that the industry needs to make and how well they understood the importance and potential impact of these changes. There's a lesson here for those in management- the world you see isn't the same one that your new employees see and it's therefore imperative that you listen and learn. Reverse mentoring can be a powerful thing.