Steam, Sony, and Amazon were reportedly offering unconditional refunds for 'No Man's Sky' following allegations of deception on behalf of developer Hello Games. Steam would eventually clarify their position after getting inundated with requests from people looking to recoup some of their lost funds and make up for wasted time. According to PlayStation UK’s customer support, consumers CAN request a refund but there are a few caveats: only players with in-game technical issues can request a refund, and must exhaust a list of troubleshooting options with a customer service representative before the case is passed over to the PlayStation investigation team. They will then decide if the case justifies a refund. Amazon, without going into the specifics, said the company was offering refunds on a case-by-case basis. Overall, refunds are being granted but the process isn’t as straightforward as we'd like