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Station manager Michael Mulholland tells the inquiry adhering to policy was challenging.
Plus, we hear from Sharon Darby, the first 999 Control Room Operator to give evidence.
Researcher Oliver Jones
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Watch Manager Marc Aston-O’Donovan and firefighter Oliver Desforges help carry out nine rescues on three different floors.
Researcher Oliver Jones
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Watch Manager Glynn Williams says he struggled to keep track of who had been rescued. Most of his information came from children.
The Inquiry heard in one case a boy told the firefighter the rest of his family were “all dead”.
Producer Kate Lamble,
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In a special edition of the podcast Eddie Mair speaks to Crew Manager Aldo Diana who rescued nine people.
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Watch Manager Louisa de Silvo writes details of those trapped in the tower on the wall of the third floor. She sends a crew to rescue people trapped on the 23rd floor.
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Two firefighters who played a vital part in passing on information about trapped residents give evidence.
Watch Manager Paul Sadler organised information on a car bonnet before it was taken inside Grenfell Tower to Watch Manager Louisa de Silvo.
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A man carrying an axe and claiming to be an American firefighter is told to leave.
Plus, how firefighters improvised a system to pass on information about trapped residents by yelling up two flights of stairs.
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Firefighters Martin Gillam and Dean Roberts describe how they were sent to the roof to drench the fire from above. They didn’t get that far. Instead they rescued a woman, carrying her down at least 17 flights of stairs.
Firefighter Stephen O’Donoghue was sent to rescue two people in flat 95 on the 12th floor but ran into a family on the 11th floor. He carried one of them out of the building.
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Firefighter Richard Hippel and Crew Manager Jamal Stern recall their attempt to rescue a bedridden man on the 16th floor.
Plus, firefighter Harry Bettinson explains how he stayed with a family trapped on the ninth floor before bringing them to safety.
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Control room officer, Sarah Russell, recalls how she stayed on the phone with 12-year-old Jessica Urbano Ramirez, who was trapped on the 23rd floor, until the line fell silent.
Plus, firefighter Raymond Keane tells the inquiry that spraying water onto the side of the building made almost no difference.
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