The Hidden Pulse with Cissy M

Welcome to The Hidden Pulse with Cissy, the podcast where we uncover the driving forces behind bold leadership, real growth, and authentic impact. I'm your host, and today we're diving into the wonderful world of Marketing, Growth, Collaboration, and Networking with someone who's not just watching change happen; she's creating it.

In today's episode, we take the journey with Sarah Ruberg, who is the dynamic CEO and Founder of Our Thrive Tribe, a marketing and consulting agency serving dental practices, DSO, and industry partners nationwide. With more than a decade in the dental space, she built a reputation for helping brands amplify their voices through authenticity, strategic storytelling, and human-centered marketing.

Known for her energy, creativity, and people-first leadership, Sarah has become a respected speaker and thought leader, appearing in podcasts, industry events, panels, and educational arenas. Her work centers on empowering teams, building culture-rich brands, and showing organizations how relationships drive real growth.

Sara opens up about brand evolution, personal leadership, and what it takes to create connection in an industry that is rapidly changing.

I am Cissy Mangrum, Your Host, Co-Founder and Chief Revenue Officer of RevTech Partners and MaximizeRCM consulting. We operationalize your KPI, turn data into dollars, and transform your revenue cycle challenges into opportunities through technology, knowledge, education, and processes.

In this episode of The Hidden Pulse with Cissy, I have the pleasure of sitting down with Dr. Brad Hughes, CEO and founder of Vision Dental Partners. Dr. Hughes is not just a dentist; he's a visionary leader who is reimagining what it means to build and lead a thriving dental practice.

A third-generation dentist and entrepreneurial trailblazer, Dr. Hughes has been practicing dentistry for over 17 years. Through Vision Dental Partners, he is pioneering a physician-led partnership model that balances clinical excellence with leadership development, helping doctors and their teams grow in both skill and purpose.

Over the past year, Dr. Hughes has emerged as a strong voice on LinkedIn, Instagram, and Facebook, sharing insights on accountability, authenticity, and cultivating a genuine "growth mindset." His focus extends beyond scaling practices; he's passionate about developing people, building strong teams, and fostering community growth.

In today's conversation, you'll feel his passion and hear why he believes dental leadership needs to be approached in a different way. We'll dive into how he's building a partner-based network across Indiana and South Carolina, how he develops leaders within his organization, and what he sees as the future of dentistry.

So grab your coffee, tea, or favorite drink, settle in, and enjoy the conversation. And if you love what you hear, don't forget to like, subscribe, and share this episode with your friends — it helps us grow The Hidden Pulse community and bring you more inspiring stories like this one.

I am Cissy Mangrum, Your Host, Co-Founder, and Chief Revenue Officer of RevTech Partners and MaximizeRCM Consulting. We operationalize your KPIs, turn data into dollars, and transform revenue cycle challenges into opportunities through technology, knowledge, education, and processes. This is the Hidden Pulse with Cissy, where we share stories, where every story is a pulse and every pulse is a testament to the human spirit!

You can contact me at [email protected] or [email protected]

Check out our website www.revtechpartners.com

In this inspiring episode of The Hidden Pulse with Cissy, I sit down with an extraordinary guest whose career journey is anything but ordinary. Starting in bioengineering at MIT to become a Doctor, then becoming the Chief Commercial Officer at CareDX (NASDAQ: CDNA), and now the CEO of one of the fastest-growing technology companies, focusing on solving the payment process through a high-tech Lockbox Process, saving time and money for practices. Let me introduce you:

Sasha King is the CEO and co-founder of Anatomy, a fast-growing technology company on a mission to modernize how healthcare providers manage revenue. Anatomy is redefining how providers and billing companies handle paper checks and EOBs, eliminating manual processes and unlocking cash flow with modern infrastructure. Before founding Anatomy, Sasha served as Chief Commercial Officer at CareDx (NASDAQ: CDNA), where she led commercial strategy and operations during a period of rapid growth in the transplant diagnostics market. She also serves on the Board of Directors of the National Kidney Foundation. Earlier in her career, Sasha held leadership roles across marketing, product, and commercial operations in high-growth healthcare technology companies. Sasha has an MBA from Stanford University and a degree in Bioengineering from MIT.

I am Cissy Mangrum, Your Host, Co-Founder, and Chief Revenue Officer of RevTech Partners and MaximizeRCM Consulting. We operationalize your KPIs, turn data into dollars, and transform revenue cycle challenges into opportunities through technology, knowledge, education, and processes. This is the Hidden Pulse with Cissy, where we share stories, where every story is a pulse and every pulse is a testament to the human spirit!

You can contact me at [email protected] or [email protected]

Check out our website www.revtechpartners.com

In this inspiring episode of The Hidden Pulse with Cissy, I sit down with an extraordinary guest whose career journey is anything but ordinary. From launching his career in technology, to taking the leap into the restaurant industry, to starting a dental practice, and finally leading one of the fastest-growing tech companies, BPK Tech, His story is a masterclass on resilience, adaptability, and vision.

With over 25 years of experience in software development and data analytics, he shares how his passion for innovation has driven him to create impactful solutions across industries, including healthcare, finance, insurance, retail, health, and construction. As the CEO of both BPK, he has pioneered automation and data solutions that are reshaping the industry.

In our conversation, we delve into the lessons he learned along the way: the importance of leadership, the power of failing fast, and the courage to get back up again. Beyond his impressive accomplishments, he also shares his dedication to mentoring teams as an agile scrum trainer and coach, empowering others to reach their highest potential.

This is an episode of grit, growth, and the hidden pulse of entrepreneurship. If you've ever wondered how to turn setbacks into stepping stones, or how to build with both vision and perseverance, this conversation will inspire you.

I am Cissy Mangrum, Your Host, Co-Founder, and Chief Revenue Officer of RevTech Partners, as well as Principal and Founder of MaximizeRCM Consulting, where we operationalize your KPIs and turn your data into real revenue. This is the Hidden Pulse with Cissy, where we share stories, where every story is a pulse and every pulse is a testament of the human spirit.

You can contact me at [email protected]

Check out our website www.revtechpartners.com

Welcome to The Hidden Pulse with Cissy, I am excited to share this week's episode with you! Today I welcome Jeff Cole, CEO and Founder of Pearly. I had an amazing conversation with Jeff about how he built Pearly, his experience at his first Dental Conference, and many more fascinating stories about Pearly's growth, practice, and patient impact. Pearly is a cutting-edge revenue cycle management focusing on the patient aspect of revenue cycle for DSO and private dental practices. They streamline processes and improve patient collections.

Jeff shared the real story behind building Pearly from the early days, pitching at his first dental conference without a TV to demo his product, to scaling a platform that is now reshaping how dental practices think about payments and patient experience.

Before launching Pearly, Jeff served as CEO of Path, a patient communication tool for senior care operators that was acquired in 2018. He started his career as an alternative investment analyst at Credit Suisse in New York and graduated Cum Laude from Princeton University.

Jeff also gives back to the community, currently serving on the Board of Goleta Calley Cottage Hospital Foundation, and He lives in beautiful Santa Barbara with his family.

I am Cissy Mangrum, Your Host, Co-Founder, and Chief Revenue Officer of RevTech Partners and MaximizeRCM Consulting, where we operationalize your KPIs, turn data into dollars, and transform revenue cycle challenges into opportunities through technology, knowledge, education, and processess. This is the Hidden Pulse with Cissy, where we share stories, where every story is a pulse and every pulse is a testament to the human spirit!

You can contact me at [email protected] or [email protected]

Check out our website www.revtechpartners.com

In this episode of The Hidden Pulse with w/Cissy, I'm excited to welcome Eileen Day, CEO of DVIN and Fractional CMO for dental practices and DSOs. Eileen's journey is anything but traditional; she didn't grow up in the dental industry, that is exactly why she's been able to disrupt it. With a background in engineering and experience in the automotive industry, she brings a fresh perspective and a proven track record of building brands, scaling companies, and driving real growth through strategic marketing. I've had the pleasure of getting to know Eileen over the last several years, and she has been instrumental in my transition from DSO leadership to co-founding RevTech Partners. She encouraged me, shared valuable insight, and invited me into the DVIN community, something I'm incredibly grateful for. The same generosity and sharp strategy are what she brings to everyone in the dental space. From hosting weekly DVIN calls that foster meaningful industry connections to helping vendor partners and DSO rethink their messaging and market positioning. Eileen is a force for good and for growth. In this conversation, she shares her story, her insights, and her passion for doing things differently. You won't want to miss it.

I am Cissy Mangrum, your host, Co-founder and CRO of RevTech Partners and MaximizeRCM consulting. Our focus is on enhancing dental and medical offices, ASCs, and other healthcare facilities through technology and industry expertise. We partner with practices of all sizes, ranging from a single independent practice to large DSOs and MSOs. We achieve our results by weaving cutting-edge software solutions with proven RCM and Operational strategies, taking a holistic approach to assisting our partners achieve their desired success.

Contact me @ [email protected] or through our website:

www.revtechpartners.com or www.maximizeRCM.com

In this episode of The Hidden Pulse with w/Cissy, Cissy sits down with Ken Kaufman, a seasoned CFO, bestselling author, and thought leader in the dental industry and DSO space. Ken shares his transformative journey from entering the world of dentistry to becoming a key financial strategist for multiple high-growth organizations.

Ken dives into how financial planning drives success in the DSO, Key Leadership leassons from the front line of finance, Why Feedback and mentorship are critical to personal and professional growth, What equity investors should know before entering the dental space, and the power of personal journey and relationships that has shapped and is shapping his career.

Whether you're a dental executive, healthcare investor, RCM strategist, or entrepreneur, this episode is packed with actionable insights, industry expertise, and leadership GOLD!

I am Cissy Mangrum, your host, co-founder, and CRO of RevTech Partners and Maximize RCM Consulting. Our focus is on enhancing dental and medical offices, ASCs, and other healthcare facilities through technology and industry expertise. We partner with practices of all sizes, ranging from a single independent practice to large DSOs and MSOs. We achieve our results by weaving cutting-edge software solutions with proven RCM and Operational strategies, taking a holistic approach to assisting our partners achieve their desired success.

Contact me @ [email protected] or through our Website:

www.RevTechPartners.com & www.MaximizeRCM.com

🎙️ The Hidden Pulse with Cissy and Guest Cassie Tallon

In this episode of The Hidden Pulse, Cissy sits down with Cassie Tallon, a powerhouse marketing and operations leader with over 20 years of experience driving strategic growth in the Dental and Hospitality industries. Cassie shares how her data-driven mindset and visionary leadership have helped brands sharpen their identity, expand their reach, and deliver real business results.

From leading M&A integrations to managing cross-functional teams, Cassie opens up about her journey — and how staying grounded through it all is just as important.

We also get a peek behind the scenes into her personal life: the joy she finds in cooking up comfort food in the kitchen, and the chaos that comes with life alongside her four-legged sidekick, Bruno. 🐾

Join us for a conversation full of insight, inspiration, and just the right amount of spice — professionally and personally. You won't want to miss this episode of The Hidden Pulse.

#Leadership #MarketingStrategy #DentalIndustry #HiddenPulse #CissyMangrum #CassieTallon #WomenInBusiness #BrunoTheDog #CookingAndCareer

I am excited to introduce you to Arna Meyer, a true force in Dental and Healthcare Technology, a recovering physicist turned innovation leader. As the Principal of Albion Dental Technology Consulting and Chair of the Dental Workshop for WEDI, she brings a rare mix of scientific rigor, creative problem-solving, and policy expertise to the table.

With a foundation in medical physics and a passion for simplifying complex systems, she is leading the charge for modernization in dental care through smart data exchange, interoperability, and user-centered design. Whether decoding quantum mechanics or federal regulations, this Aussie dynamo believes in one thing: always striving to improve. Get Ready for a sharp insight, thoughtful leadership, and maybe even a little physics joke or two.

I am Cissy Mangrum, your host, co-founder & CRO of RevTech Partners and Maximize RCM Consulting. With a strong focus on technology, operational efficiencies, and industry expertise, we are transforming how dental and healthcare organizations optimize processes. By weaving cutting-edge software solutions with proven operational strategies, we take a holistic approach to helping our partners achieve their desired success.

Contact me at www.revtechpartners.com or email directly at either [email protected] or [email protected]

Unlocking the Power of Procurement with Dr. Cindie Burkett, PMP

In this episode of The Hidden Pulse with Cissy, we're diving into the often overlooked world of procurement with the incredible Dr. Cindi Burkett, PMP. With deep expertise in healthcare procurement, Dr. Burkett shares how relationships are the core of procurement and life. From demystifying the role of procurement to sharing real-world examples, Cindie offers invaluable insights you won't want to miss.

I am Cissy Mangrum, your host, and Co-Founder & CRO of RevTech Partners and MaximizeRCM Consulting. With a strong focus on technology, operational efficiencies, and industry expertise, we are transforming how dental and medical organizations optimize their revenue cycle processes. We take a holistic approach to helping our partners achieve their desired successes by weaving together cutting-edge software solutions and proven operational strategies. You can contact me @ [email protected] or on our website www.revtechpartners.com