Out of 3,500 home care agencies across North America, only two in Massachusetts made the top 100 list. Larry Michel and Karen Woodrow own both of them.

In this episode, Paul and Joan sit down with this amazing couple to hear what they built, how they built it, and what they believe actually drives that kind of recognition. If you've ever wondered what separates the agencies families keep coming back to from the ones they leave after three months, this conversation will tell you.

Connect with Paul & Joan

Got questions or ready to grow your agency? Let’s stay connected:

🌐 Send us your questions at askjoanandpaul.com or connect directly with us.

📘 Grab the Course at https://premierehomecaresuccess.com/blueprint. The Home Care Success Blueprint is your step-by-step roadmap to build and scale your business with confidence.

🏠 Learn More at premierehomecaresuccess.com: explore free tools, mindset resources, and success coaching.

🌐 Become a guest, sponsor an episode, or binge-watch all the episodes at thehomecaremillionaire.com.

Your next big win starts here. Serve with heart, lead with faith, and remember… compassion is your calling, and wealth is your reward.

Most home care agencies struggle with the same two things: keeping good caregivers and building a leadership team that holds together.

In this episode, Paul and Joan sit down with Les DeFelice, CEO and Chairman of the DeFelice Group and a multi-state owner of Visiting Angels. In 2015, he decided that the only way to grow was to become an expert in human capital. What he built from that conviction is unlike anything else in the industry.

If you want to see what treating people as your greatest business asset looks like in practice, this episode is worth your time.

Connect with Paul & Joan

Got questions or ready to grow your agency? Let’s stay connected:

🌐 Send us your questions at askjoanandpaul.com or connect directly with us.

📘 Grab the Course at https://premierehomecaresuccess.com/blueprint. The Home Care Success Blueprint is your step-by-step roadmap to build and scale your business with confidence.

🏠 Learn More at premierehomecaresuccess.com: explore free tools, mindset resources, and success coaching.

🌐 Become a guest, sponsor an episode, or binge-watch all the episodes at thehomecaremillionaire.com.

Your next big win starts here. Serve with heart, lead with faith, and remember… compassion is your calling, and wealth is your reward.

No staff, no scheduling system, and everything written by hand in a paper book.
That's what Kenny and Amie Bass inherited when they took over their Visiting Angels location in New Jersey.

In this episode, Paul and Joan sit down with them to hear what it took to go from that starting point to a growing, thriving agency.

If you've ever wondered whether the slow build is worth it, this one will answer that.

Connect with Paul & Joan

Got questions or ready to grow your agency? Let’s stay connected:

🌐 Send us your questions at askjoanandpaul.com or connect directly with us.

📘 Grab the Course at https://premierehomecaresuccess.com/blueprint. The Home Care Success Blueprint is your step-by-step roadmap to build and scale your business with confidence.

🏠 Learn More at premierehomecaresuccess.com: explore free tools, mindset resources, and success coaching.

🌐 Become a guest, sponsor an episode, or binge-watch all the episodes at thehomecaremillionaire.com.

Your next big win starts here. Serve with heart, lead with faith, and remember… compassion is your calling, and wealth is your reward.

Before Dean Longo ever owned a home care agency, he was on the other side of it, managing home care companies as a director at a major health insurance firm and watching the same problems repeat themselves.

In this episode, Paul and Joan sit down with Dean, a retired Air Force officer and Visiting Angels owner in Virginia, to hear how those frustrations, combined with two personal losses, put him on a path to build something better.

Connect with Paul & Joan

Got questions or ready to grow your agency? Let’s stay connected:

🌐 Send us your questions at askjoanandpaul.com or connect directly with us.

📘 Grab the Course at https://premierehomecaresuccess.com/blueprint. The Home Care Success Blueprint is your step-by-step roadmap to build and scale your business with confidence.

🏠 Learn More at premierehomecaresuccess.com: explore free tools, mindset resources, and success coaching.

🌐 Become a guest, sponsor an episode, or binge-watch all the episodes at thehomecaremillionaire.com.

Your next big win starts here. Serve with heart, lead with faith, and remember… compassion is your calling, and wealth is your reward.

Twenty years in home care is rare. Building something that lasts through a recession, a pandemic, and everything in between is even rarer.

In this episode, Paul and Joan sit down with Anthony Acevedo and Mirian Montano of Visiting Angels Miami-Dade, who came from working in the bookstore industry to running a home care business that has stood for two decades.

You'll hear their early grind, the case that changed everything, and the culture that kept clients and caregivers coming back year after year.

Connect with Paul & Joan

Got questions or ready to grow your agency? Let’s stay connected:

🌐 Send us your questions at askjoanandpaul.com or connect directly with us.

📘 Grab the Course at https://premierehomecaresuccess.com/blueprint. The Home Care Success Blueprint is your step-by-step roadmap to build and scale your business with confidence.

🏠 Learn More at premierehomecaresuccess.com: explore free tools, mindset resources, and success coaching.

🌐 Become a guest, sponsor an episode, or binge-watch all the episodes at thehomecaremillionaire.com.

Your next big win starts here. Serve with heart, lead with faith, and remember… compassion is your calling, and wealth is your reward.

Setting your rates without real market data is a gamble. And in home care, that gamble shows up in your margins, your caregiver pay, and your ability to grow.

In this episode, Paul and Joan sit down with Raymond Mascola of Targeting Sales Group, a competitive pricing researcher who works exclusively with Visiting Angels franchises, to talk through what it actually takes to price with confidence in your market.

If your rates feel like a best guess, this episode is worth your full attention.

Connect with Paul & Joan

Got questions or ready to grow your agency? Let’s stay connected:

🌐 Send us your questions at askjoanandpaul.com or connect directly with us.

📘 Grab the Course at https://premierehomecaresuccess.com/blueprint. The Home Care Success Blueprint is your step-by-step roadmap to build and scale your business with confidence.

🏠 Learn More at premierehomecaresuccess.com: explore free tools, mindset resources, and success coaching.

🌐 Become a guest, sponsor an episode, or binge-watch all the episodes at thehomecaremillionaire.com.

Your next big win starts here. Serve with heart, lead with faith, and remember… compassion is your calling, and wealth is your reward.

No local TV. No radio. Caregivers without email or cell phones, and clients who don't use the internet.

In this episode, Paul and Joan sit down with Brian and Laura Bailie, who built their home care agency in rural Pennsylvania under conditions most owners never have to think about. And they made it work.

Hear the real story behind building a thriving agency when word of mouth is your only option.

Connect with Paul & Joan

Got questions or ready to grow your agency? Let’s stay connected:

🌐 Send us your questions at askjoanandpaul.com or connect directly with us.

📘 Grab the Course at https://premierehomecaresuccess.com/blueprint. The Home Care Success Blueprint is your step-by-step roadmap to build and scale your business with confidence.

🏠 Learn More at premierehomecaresuccess.com: explore free tools, mindset resources, and success coaching.

🌐 Become a guest, sponsor an episode, or binge-watch all the episodes at thehomecaremillionaire.com.

Your next big win starts here. Serve with heart, lead with faith, and remember… compassion is your calling, and wealth is your reward.

There's covered. And then there's protected. In home care, that gap can cost you more than you'd expect.

In this episode, Paul and Joan sit down with Josh Haisfield and Michael Papa of Diversified Insurance Industries to talk through what a specialized home care insurance broker actually does and why it changes things for agency owners.

If you've ever signed a renewal without really digging in, this one is worth your time.

Connect with Paul & Joan

Got questions or ready to grow your agency? Let’s stay connected:

🌐 Send us your questions at askjoanandpaul.com or connect directly with us.

📘 Grab the Course at https://premierehomecaresuccess.com/blueprint. The Home Care Success Blueprint is your step-by-step roadmap to build and scale your business with confidence.

🏠 Learn More at premierehomecaresuccess.com: explore free tools, mindset resources, and success coaching.

🌐 Become a guest, sponsor an episode, or binge-watch all the episodes at thehomecaremillionaire.com.

Your next big win starts here. Serve with heart, lead with faith, and remember… compassion is your calling, and wealth is your reward.

In this episode of The Home Care Millionaire Podcast, Paul and Joan sit down with Ariauna and Jacob Ellzey, a husband-and-wife team from Columbus, Ohio, who left stable careers to build a home care agency together.

Four years in, two territories later, and a lot of hard lessons between them, they share what it really took to stop grinding and start leading. If you're building with your spouse and wondering when it gets lighter, this conversation is worth your time.

Connect with Paul & Joan

Got questions or ready to grow your agency? Let’s stay connected:

🌐 Send us your questions at askjoanandpaul.com or connect directly with us.

📘 Grab the Course at https://premierehomecaresuccess.com/blueprint. The Home Care Success Blueprint is your step-by-step roadmap to build and scale your business with confidence.

🏠 Learn More at premierehomecaresuccess.com: explore free tools, mindset resources, and success coaching.

🌐 Become a guest, sponsor an episode, or binge-watch all the episodes at thehomecaremillionaire.com.

Your next big win starts here. Serve with heart, lead with faith, and remember… compassion is your calling, and wealth is your reward.

What happens when someone with zero healthcare background stumbles into home care? In this episode, Paul and Joan sit down with Buteau Francois, a Visiting Angels owner in Chelsea, who spent eight months building with no clients.

Buteau shares the one conviction that helped him steady his agency. If you've ever wondered whether you need the perfect background to build something meaningful in home care, this episode will answer that.

Connect with Paul & Joan

Got questions or ready to grow your agency? Let’s stay connected:

🌐 Send us your questions at askjoanandpaul.com or connect directly with us.

📘 Grab the Course at https://premierehomecaresuccess.com/blueprint. The Home Care Success Blueprint is your step-by-step roadmap to build and scale your business with confidence.

🏠 Learn More at premierehomecaresuccess.com: explore free tools, mindset resources, and success coaching.

🌐 Become a guest, sponsor an episode, or binge-watch all the episodes at thehomecaremillionaire.com.

Your next big win starts here. Serve with heart, lead with faith, and remember… compassion is your calling, and wealth is your reward.