The HR L&D Podcast

Nick Day is joined on The HR L&D Podcast by Gustaf Nordbäck, CEO of Headspring Executive. Gustaf is driven by a belief that education can change lives for good and in this episode, we explore a new approach to continuous learning.

Gustaf Nordbäck has enjoyed a 15-year career in the learning and development sector and previously worked for Rosetta Stone, where he successfully helped scale the business across Europe and Latin America, and helped to make it the UK’s biggest online language learning business.

Gustaf is now CEO of Headspring Executive, which is a joint venture between the Financial Times and IE Business School which has been founded on the principle that executive development needs to be collaborative, relevant, and measurable

Gustaf believes that it is time for businesses to take a new approach to continuous learning. Moving away from the annual training and growth mindset methodology, and into facilitator learning. Helping individuals – and the businesses they work for – to grow towards their true potential.

Let’s be honest, the last two years have demonstrated the sheer unpredictability of the business landscape. To successfully traverse the challenges that business leadership brings, it is essential that our future leaders have the tools they need to not just grow, but to thrive.

1. What do the words Human Resources mean?
2. What is Headspring Executive trying to achieve?
3. How is leadership different now, compared to two years ago?
4. Are businesses doing enough to support employee growth?
5. Why is human facilitation important in both online, and hybrid learning?
6. What are the current challenges faced by business leaders?
7. How can learning and development help prepare future leaders?
8. How can we ensure L&D strategies are relevant to both current and future business environments/workplaces?
9. What can virtual organization models do to ensure their L&D strategies succeed?
10. What are your views on learning for the future vs the future of learning?

• Linkedin: https://www.linkedin.com/in/liammcivormartin/
• Website: https://runningremote.com/
• Running Remote Book: Available in Waterstones
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Enjoyed this show? Why not also check out our other podcast focused on all aspects of payroll: The Payroll Podcast

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support – please also get in touch with me, Nick Day!  I would love to help show you what a great #HRRecruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – at 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast soon!

In the episode, Nick Day is joined on The HR L&D Podcast sofa by Former CareerPoint CEO Steve McIntosh. Steve is a business owner, chartered accountant and HR professional with 17 years of experience running a recruitment firm!

Steven began his career with the global accounting firm KPMG, and then when he qualified as a chartered accountant, he transferred to the Cayman Islands in September 2001.

In 2004 Steve founded the financial services recruitment firm CML, which became one of the most successful recruitment firms in the Caribbean region.

Inspired by a passion for helping people and companies perform at their best, he dedicated himself to the study and practice of Human Resources, qualifying in 2013 as a Global Professional in HR (GPHR, HRCI).

Now, as CEO at CareerPoint, an online coaching platform whose two-part mission is to help a million young people advance in their careers and level the playing field for underrepresented groups.

Today find out why HR is often the most undervalued function in every business. Stay tuned to find out why...

1. What do the words Human Resources mean to you?
2. Your book titled: ‘The Employee Value Curve 1.0’ - tell me more about the book.
3. What is “the unifying theory of Human Resources"?
4. Why does HR Needs a Theoretical Framework?
5. Every employee generates cost and value fundamental to the Employee Value Curve framework. Why?
6. Why is the value added by an employee not necessarily related to their seniority?
7. Why aren't HR leaders the CEO if people are the company's backbone?
8. What are the overlooked drivers of both company and employee value?
9. Why can a great hire vastly outweigh the cost of a recruitment agency fee?
10. What are the five main challenges of working remotely?
11. How can we overcome these challenges to advance our careers?
12. Companies/employees don’t understand the need for career advancement coaching and programs. Why is this?
13. At CareerPoint, your mission was to help a million young people advance their careers – what motivated this mission?

Links highlighted in this “Why aren’t HR Leaders the CEO” episode are included below:

• Linkedin: https://www.linkedin.com/in/cmlstevemcintosh/
• Download Steven’s eBook on Amazon: eBook
• Website: www.CareerPoint.com
• Newsroom & Advisory Board Announcement
• Medium Article: https://medium.com/authority-magazine/remote-career-development-steve-mcintosh-of-careerpoint-on-how-to-advance-and-enhance-your-career-9d0023944ffb
• Learn more in this TrepSess story
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Enjoyed this show? Why not also check out our other podcast focused on all aspects of payroll: The Payroll Podcast

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support – please also get in touch with me, Nick Day!  I would love to help show you what a great #HRRecruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – at 01727 800 377

www.jgarecruitment.com

Please remember to share this #HRPodcast with all your HR colleagues, like it and subscribe to it if you can! Also, all reviews are hugely appreciated!

Thanks for listening! I look forward to releasing the next episode of the HR L&D Podcast soon!

In the episode, Nick Day is joined on The HR L&D Podcast by HR leadership visionary Mike Procee who is CEO of Cratic.ai!

Cratic.ai is a leading-edge integration of technology, unbiased artificial intelligence, and human behavioural Science that is now being used by hundreds of users and top 500 companies across the globe to help businesses to develop positive cultures and improve Employee Net Promoter Scores.

Mike Procee’s areas of focus include employee engagement, organizational behaviour, and corporate culture – all areas we will be exploring throughout this podcast!

1. What does the phrase Human Resources mean to you?
2. Why the name "Cratic"?
3. Why is employee engagement such a hot topic right now?
4. How can organisational leaders improve the link between employee engagement and inclusivity?
5. What are the 25 Culture Myths"
6. How can leaders help to build positive cultures?
7. What does eNPS mean?
8. Can you give an example of a "Personal insights" people experience?
9. How can people get involved?
10. What are the future goals for Cratic?

Links highlighted in this “Maintaining Culture in a Hybrid Environment” episode are included below:

• Website: https://www.cratic.ai
• Contact Mike Procee: [email protected]
• Article: The 5 Culture Myths
• LinkedIn: https://www.linkedin.com/in/mike-procee-mba-p-eng-06860478/
• Podcast Episodes: #LetsTalk with Nohémie Mawaka, Pivot Point with Robert Wong, New Work Paradigm with Eric Quon-Lee.
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Enjoyed this show? Why not also check out our other podcast focused on all aspects of payroll: The Payroll Podcast

Remember, If you are an HR or L&D Leader listening to this podcast and you have an #HRvacancy that you would love some specialist #humanresources #hragency support with then please get in touch with me, Nick Day!  I would love to help show you what a great #HRRecruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – at 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast soon!

In the episode, Nick Day is joined on The HR L&D Podcast sofa by Global Communication Consultant, TEDx Speaker, Trainer and Author Heather Hansen!

Heather helps top global leaders show up, speak up, and inspire action in today’s rapidly changing world.

Heather’s passion is focused on fostering unmuted communication cultures where every voice is heard, resulting in greater inclusion, innovation and efficiency across remote and global teams. Something we are equally passionate about here on the HR L&D Podcast!

Heather is the Founder and Managing Director of Global Speech Academy, a communication training and consulting firm headquartered in Singapore, and she is on a mission!

Her mission is to empower global voices to contribute to conversations that matter – in business, politics, and life. She believes that it is only through conscious, confident, and connected communication that we can achieve our collective potential and peacefully solve the world’s greatest challenges.

Heather is an outspoken advocate for global voices and linguistic inclusion, as demonstrated by her popular 2018 TEDx talk titled "2 Billion Voices: How to speak bad English perfectly," – which is why Nick was excited to invite Heather to the show!

We also discuss Heather's latest book: Unmuted: How to Show Up, Speak Up, and Inspire Action. And we will delve more into that a little bit later on in the show.

1. What do the words Human Resources mean to you?
2. What is the top Secret you can share to help businesses and leaders to achieve Successful Global Communication?
3. What is the relationship between Linguistic Diversity and Inclusion?
4. What is the best way to develop UNMUTED leaders and organizations?
5. How do accents impact hiring decisions, leadership progression and bias in humans and AI?
6. Why is communication not a skills problem?
7. How does communication influence company culture?
8. Why do CEOs and C Suite Leaders need to encourage cultures of open listening?
9. How can we listen with Empathy and Press Mute once in a while?
10. Tell us about your book Unmuted: How to Show Up, Speak Up, and Inspire Action?

Links highlighted in this “Linguistic Inclusion - Show Up, Speak Up and Take Action!” episode are included below:

• Website: https://heatherhansen.com/
• Heather Bio: https://www.podfol.io/cast/heather-hansen
• LinkedIn: https://www.linkedin.com/in/hansenheather/
• Book: Unmuted: How to Show Up, Speak Up, and Inspire Action
• Heather Hansen YouTube: https://youtu.be/9dum2Z4B3js
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Enjoyed this show? Why not also check out our other podcast focused on all aspects of payroll: The Payroll Podcast

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support – please also get in touch with me, Nick Day!  I would love to help show you what a great #HRRecruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – at 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast soon!

In the episode, Nick Day is joined on The HR L&D Podcast sofa by Gethin Nadin, an award-winning psychologist who has been helping some of the world’s largest organisations improve their employee experience and wellbeing for over two decades.

Gethin is currently Chief Innovation Officer at Benefex & Zellis, and he is a frequent writer and speaker who has tackled all aspects of the employee experience and wellbeing.

Gethin has been featured in Forbes, The Guardian, The Sun, The Huffington Post and The Financial Times, as well as all significant HR, Reward and Pensions publications.

Gethin has been listed as one of the world’s top 101 Global Employee Experience Influencers for the last two years running, is listed on the Employee Engagement Powerlist, is one of LinkedIn’s top global contributors and is also a regular keynote speaker, Ex-Chair of the UK Government-backed Engage for Success Wellbeing Thought Action Group, a Key Stakeholder in UK Government Transport Employee Wellbeing KPI’s and a Fellow at the RSA.

In 2018, Gethin published his first book - the HR bestseller ‘A World of Good: Lessons From Around the World in Improving the Employee Experience', which has inspired HR and Reward teams at some of the world’s best-known brands.

In 2022, Gethin co-authored his second book ‘Das Menschliche Büro - The Human(e) Office’ a collaboration between leading academics and workplace professionals across Europe.

His latest book 'A Work In Progress: Unlocking Wellbeing to Create More Sustainable and Resilient Organisations, has only just been released – which is why Nick is super excited to welcome Gethin to the HR L&D Podcast today so we can find out more about him and his latest book in more detail.

1. What do the words Human Resources mean to you?
2. How can we help people show up as the best version of themselves each day at work?
3. Your book “The Human(e) Office” was harder to write.  Why?
4. What inspired you to write the new book, A Work In Progress: Unlocking Wellbeing to Create More Sustainable and Resilient Organisations?
5. The pandemic changed a lot of the workplace - what was the wellbeing impact of the crisis?
6. How should employers now react to employee wellbeing?
7. You quote more than 600 pieces of research and academic literature in the book; what was the standout research for you?
8. What is the biggest takeaway from the book?
9. What are the main messages you want to get across to the reader?
10. There are a growing number of wellbeing books appearing in the market; do we need another one?

Links highlighted in this “Unlocking Wellbeing to Create More Sustainable and Resilient Organisations” episode are included below:

• Linkedin: https://www.linkedin.com/in/gethinnadin/
• Benefex website
• Zellis website
• Book 1: “A World of Good: Lessons from Around the World in Improving the Employee Experience”
• Book 2: "The Human(e) Office"
• Book 3: "A Work In Progress: Unlocking Wellbeing to Create More Sustainable and Resilient Organisations"
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Enjoyed this show? Why not also check out our other podcast focused on all aspects of payroll: The Payroll Podcast

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support – please also get in touch with me, Nick Day!  I would love to help show you what a great #HRRecruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – at 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast soon!

In the episode, Nick Day is joined on The HR L&D Podcast sofa by Alan Stein, Jr., former basketball performance coach to NBA stars like Kobe Bryant and Kevin Durant, motivational speaker and trainer to major companies like Pepsi and Amex, and the author of the bestselling book "Sustain Your Game: High-Performance Keys to Manage Stress, Avoid Stagnation, and Beat Burnout"!

Alan sent over 15 years as a performance coach, and he now teaches audiences how to utilize the same strategies in business that elite athletes use to perform at a world-class level. Alan is also the best-selling author of Raise Your Game: High-Performance Secrets from the Best of the Best, which was named one of the top mindset, productivity, and success books of all time by Book Authority.

1. What do the words Human Resources mean to you?
2. What does the term high performance mean to you?
3. What are the 5 C’s for achieving High-Performance?
4. “Sustain Your Game” - how can high-performance leaders sustain high-performance levels?
5. What makes the best the best?
6. Knowledge isn’t necessarily power, but why?
7. What are the biggest challenges most people face on a day-to-day basis when it comes to stress?
8. What is the most critical factor in achieving high performance?
9. What’s the most significant adversity you currently face, and how are you overcoming this to Sustain Your Game?
10. What role do HR and People Professionals play in raising the bar within businesses regarding High Performance?

Links highlighted in this “Sustain Your Game: High-Performance Secrets” episode are included below:

• Linkedin: https://www.linkedin.com/in/alan-stein-jr/
• Website: https://alansteinjr.com/
• Twitter: https://twitter.com/AlanSteinJr
• Sustain Your Game Book: Amazon Link
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Enjoyed this show? Why not also check out our other podcast focused on all aspects of payroll: The Payroll Podcast

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support – please also get in touch with me, Nick Day!  I would love to help show you what a great #HRRecruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – at 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast soon!

In the episode, Nick Day is joined on The HR L&D Podcast sofa by Trayton Vance, Coaching Consultant & Strategic Advisor, CEO & Founder of the “Coaching Focus Group”.

Coaching-Focus.com has worked with major brands, including McDonalds, the NHS and Tesco, to help them embed high-performance cultures and maximise the potential of their human capital.

Trayton’s mission is to create sustainable performance cultures by developing and embedding a coaching mindset in client organisations. He views his purpose and ‘why’ as “Coaching for a better tomorrow”. He achieves this by leading a portfolio of coaching expertise that enables forward-looking organisations to improve their performance.

In practical terms, this means facilitating the learning, development and performance of individuals, teams, and organisations to enable them to accelerate their change agenda and play their best game.

HR professionals already recognize the impact effective coaching, and mentoring can have when it comes to enhancing the skills, knowledge and performance of their people around specific skills and goals, which is why Nick has invited Traynor to the podcast to help us all understand precisely why coaching is key to harnessing employee potential.

In the episode, Trayton discusses why businesses and HR leaders should embed high-performance coaching cultures if they wish to unleash the maximum potential of their human capital.

Trayton calls his process “The Coaching Focus Way”.

1. What do the words Human Resources mean to you?
2. What is coaching?
3. How is Coaching different to mentoring?
4. What is a coaching culture?
5. What value can be gained by a coaching culture?
6. When is coaching the best development method?
7. How can People professionals understand when coaching and mentoring are appropriate and effective interventions concerning other options?
8. How do organisations leverage the power of coaching?
9. What role do you think HR and People Professionals play?
10. What is the role of coaching in the ‘new world’?

Links highlighted in this “Coaching for a Better Tomorrow” episode are included below:

• Linkedin: https://www.linkedin.com/in/traytonvance/
• Website: https://www.coaching-focus.com/
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Enjoyed this show? Why not also check out our other podcast focused on all aspects of payroll: The Payroll Podcast

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support – please also get in touch with me, Nick Day!  I would love to help show you what a great #HRRecruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – at 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast soon!

In the episode, Nick Day is joined on The HR L&D Podcast sofa by Liam Martin, the founder of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms used by top brands today.  Liam also runs Running Remote, the World's Largest Remote Work Conference.

Liam explains how HR leaders can implement a robust Remote Working Methodology that delivers exceptional business performance.

Liam is also a co-organizer of the world's largest remote work conference — Running Remote. Now Liam is an avid proponent of remote working and has been published in Forbes, The Wall Street Journal and The Huffington Post, as well as many other publications where he has shared his knowledge on the expansion of remote work.

As an advocate of remote working, Liam is joining us today to talk about his remote work methodology and his book, Running Remote, in more detail because he believes he has unearthed the secrets and lessons required to deliver remote working solutions in the most seamless, hassle-free, and cost-effective manner possible!

Liam says: “Remote Work is the future. The office is dead, and I'm here to help you move your company remotely or scale your remote organization towards success. Let me know how I can help you.”

So let's find out how!

1. What do the words Human Resources mean to you?
2. We discover more about remote working and its origins
3. Is remote working a new concept?
4. Why is asynchronous communication the bedrock of every successful remote business?
5. Is remote working more or less collaborative than office-based working?
6. Can introverts climb to the top faster in remote-first companies?
7. What qualities should we look for when hiring remote employees?
8. In remote-first organizations, charismatic leaders are not required - Why?
9. If Remote teams operate on autonomy, does this result in less or more freedom?
10. Why do you believe management in remote first organizations is redundant?
11. Tell us more about Running Remote, the World's Largest Remote Work Conference.

• Linkedin: https://www.linkedin.com/in/liammcivormartin/
• Website: https://runningremote.com/
• Running Remote Book: Available in Waterstones
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Enjoyed this show? Why not also check out our other podcast focused on all aspects of payroll: The Payroll Podcast

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support – please also get in touch with me, Nick Day!  I would love to help show you what a great #HRRecruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – at 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast soon!

Nick Day is joined on The HR L&D Podcast sofa by Andrew Bartlow, who possesses over 25 years of Human Resources and Talent Management experience at organizations across a broad spectrum of sizes, maturity stages, and industries, to talk about Mastering HR in High-Growth Companies.

Now CEO of People Leader Accelerator, Andrew helps the fastest-growing brands (such as Masterclass) to determine the best-fitting HR practices.

He is also the co-author of “Scaling for Success: People Priorities for High Growth Organizations,” He also leads Series B Consulting, which helps businesses articulate their people strategy and accelerate their growth while navigating rapid change.

In this “Mastering HR in High-Growth Companies” episode with Andrew Bartlow on The HR L&D Podcast, we also explore:

1. What strategies can companies follow if they want to develop an inspiring and inclusive culture?
2. Why has HR become one of the most demanding jobs in a high-growth company?
3. What are the common issues HR leaders encounter?
4. What strategies from your book can help HR professionals to overcome these challenges?
5. What approach would you recommend an HR professional takes to ensure they can deliver an effective HR service?
6. In your 25 years of experience, what are your biggest challenges when achieving rapid growth or change?
7. Can you tell us more about your The People Leader Accelerator programme?
8. What essential advice can you provide to help an HR leader scale for success?

• Website: https://www.rachelharrietcoaching.co.uk/corporate-coaching
• LinkedIn: https://www.linkedin.com/in/bartlow/
• Book on Amazon: “Scaling for Success: People Priorities for High Growth Organizations”
• Website: https://www.peopleleaderaccelerator.com/
• Website: https://www.seriesbconsulting.com/
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support – please also get in touch with me!  I would love to help show you what an excellent HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – at 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast soon!

In the episode, Nick Day is joined on The HR L&D Podcast sofa by COO & Co-founder at Cocoon, Lauren Dai! Cocoon is a business founded by three powerhouse women focused entirely on reimagining employee leave management. In this episode, we discuss how to make employee leave easy and how doing so can significantly impact employee retention in the wake of the Great Resignation.

Employee leave benefits are complicated, and Cocoon was founded to bring clarity and simplicity to both the employer and employee experience.

The platform is designed for any type of employee leave, and in 2021, it raised $20 million in Series A funding; the platform has collected a rich set of data about how employees are using their leave benefits and what they are taking it for to create insights for employers to understand how better to craft their benefits going forward.

With the process of attracting and retaining talent a top priority for organizations worldwide, today we will find out more about why innovative, employee-focused policies regarding employee leave benefits are now making the limelight – especially now as we experience the “Great Resignation”.

So let's find out more!

1. Why you and your co-founders built Cocoon?
2. How should HR departments be reacting to The Great Resignation?
3. In the research you have conducted, what are companies doing to help retain talent?
4. How has the global move towards remote and hybrid working impacted how companies assess or consider benefits?
5. What are the trends that you are seeing across your customers?
6. When in an employee’s life cycle is the most critical time for HR to "get it right"?
7. Cocoon is a platform that helps employees to design their leave in minutes, from compliance to payroll and everything in between. Tell us more about the platform.
8. What are the best people leaders doing to prepare their companies to be well positioned one year from now?
9. What characteristics make a great leader in this new world of work?

Links highlighted in this “Retention in the time of the Great Resignation” episode are included below:

• Linkedin: https://www.linkedin.com/in/laurendai/
• Website: https://www.meetcocoon.com/
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Enjoyed this show? Why not also check out our other podcast focused on all aspects of payroll: The Payroll Podcast

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support – please also get in touch with me, Nick Day!  I would love to help show you what a great #HRRecruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – at 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast soon!