The Humble Entrepreneur Podcast

By Robert Terry

The Humble Entrepreneur - Robert Terry

Welcome to the Humble Entrepreneur Podcast - my own personal take on life and business.

I’ve been in business since 2005 and am co-owner of Nationwide Ventil... more

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FAQs about The Humble Entrepreneur Podcast:

How many episodes does The Humble Entrepreneur Podcast have?

The podcast currently has 192 episodes available.

The Humble Entrepreneur Podcast episodes:

May 12, 2023 Ep #177 Five, Key stages to your customers journey, and why you need to know them ~ From The Humble Entrepreneur.
The customer journey is the series of interactions a customer has with a brand, product, or business as they become aware of a pain point and make a purchase decision. It can be divided into four main stages: awareness, consideration, decision, and loyalty.
It is important to understand the customer journey because it can help you improve your marketing and sales strategies. By understanding where customers are in their journey, you can tailor your messaging and offers to their needs. For example, if a customer is in the awareness stage, you may want to focus on advertising and social media campaigns that raise awareness of your brand. If a customer is in the consideration stage, you may want to offer free trials or discounts to encourage them to try your product or service. And if a customer is in the decision stage, you may want to offer a free consultation or guarantee to make them feel confident in their purchase.
By understanding the customer journey, you can create a more seamless and enjoyable experience for your customers. This can lead to increased sales, improved customer satisfaction, and stronger brand loyalty.
Here are some tips for mapping your customer journey:
• Start by identifying your target customers. Who are you trying to reach with your product or service? What are their needs and wants?
• Map out the different stages of the customer journey. What are the different touchpoints that customers have with your brand?
• Identify the key pain points for your customers at each stage of the journey. What are the challenges they are facing? What are their frustrations?
• Develop strategies to address the key pain points at each stage of the journey. How can you make it easier for customers to do business with you?
• Measure the results of your efforts. How are your customers responding to your efforts to improve the customer journey?
By mapping your customer journey and taking steps to improve it, you can create a more positive and rewarding experience for your customers. This can lead to increased sales, improved customer satisfaction, and stronger brand loyalty.

...more
19min
May 05, 2023 Ep #176 7 reasons your business/brand needs a good social media presence! ~ From The Humble Entrepreneur.
In today's digital age, social media is an essential tool for businesses of all sizes. A strong social media presence can help you connect with customers, build relationships, and grow your business. If you're not already using social media to promote your business, now is the time to
start.

A strong social media presence can help you reach a wider audience, build relationships with customers, generate leads and sales, improve customer service, get feedback from customers, increase brand awareness, and stay ahead of the competition.

By tuning in and following these tips, you can create a strong social media presence for your business and reap the many benefits that social media has to offer.

Contact
information:
Website: www.thehumbleentrepreneur.co.uk
Website: www.robert-terry.co.uk
Facebook: https://www.facebook.com/thebobterry
Linkedin: https://www.linkedin.com/in/robert-terry-36305023
Email: [email protected]
...more
21min
April 28, 2023 Ep #175 Rant ~ Don’t sacrifice clients for short term financial gain! ~ From The Humble Entrepreneur.
In the long run, having long-term clients will be more profitable for your business than constantly trying to find new clients. It is important to invest in building
relationships with your clients and providing them with excellent service. This will pay off in the long run with repeat business, referrals, and increased profits.

It is important to focus on building long-term relationships with clients, even if it means sacrificing some short-term financial gain. To any people these days are trying to make a quick £ out of a client, but remember there is only so much low hanging fruit on a tree. Sooner or later it all going to be gone! Treat building a relationship with the client like building a ladder, so that you can climb the tree to reach the fruit at the top!

Contact
information:
Website: www.thehumbleentrepreneur.co.uk
Website: www.robert-terry.co.uk
Facebook: https://www.facebook.com/thebobterry
Linkedin: https://www.linkedin.com/in/robert-terry-36305023
Email: [email protected]
...more
10min
April 21, 2023 Ep #174 The 7 best ways to ask for referrals from your customers!! ~ From The Humble Entrepreneur.
Part 2

So last time round we discussed the need and why small business should be
asking for customer referrals. This time round we discuss the best ways to ask
your customers for referrals. We now should all know the benefits of having
customer referrals for our small business so tune in and find out the best way
to ask for them.
The easiest way to get a customer referral is simply to ask.
However, asking for referrals directly can come off sounding like you’re asking
for a favor. If you come across as too salesy or ask too many times, you’ll
probably turn some people off and won’t grow your customer base. So have a
listen as the Humble Entrepreneur discussed the 7 best ways to speak to your
customers about referrals.

Contact information:
Website: www.thehumbleentrepreneur.co.uk
Website: www.robert-terry.co.uk
Facebook: https://www.facebook.com/thebobterry
Linkedin: https://www.linkedin.com/in/robert-terry-36305023
Email: [email protected]
...more
19min
April 14, 2023 ⁠Ep ⁠#173 7 Reasons referrals are your best sales opportunities! ~ From The Humble Entrepreneur.
A business referral is when someone recommends your business to someone else.
This can happen in a number of ways, such as when a customer tells their
friends about your business, or when a colleague recommends you to their boss.
Referrals are a great way to generate new business, as they come from people
who have already had a positive experience with your company.

And lets all be honest we have all bought from someone that we have had referred
to us, it just make sense. Likewise asking for referrals makes sense because
its free, and who does not like free marketing. I have know people that have
built multi million pound turnover business from referrals alone. And there are
even networking groups out there that solely rely on referrals to drive
business to their attendees.

So before we get into the best way to ask for and get referrals tune in and
listen to the 7 reasons why referrals are your best sales opportunity with The
Humble Entrepreneur!

Contact information:
Website: www.thehumbleentrepreneur.co.uk
Website: www.robert-terry.co.uk
Facebook: https://www.facebook.com/thebobterry
Linkedin: https://www.linkedin.com/in/robert-terry-36305023
Email: [email protected]
...more
16min
March 24, 2023 Ep #172 9 ways to get paid for you knowledge, and ear extra income! ~ From The Humble Entrepreneur.
We are all
experts at something, that’s a fact! From business to fishing or playing the
guitar, every single person is a expert at something no matter how obscure or bizarre.
So therefore, it would be great to get paid to pass that knowledge on right?
Some peoples skills or knowledge will be more transferable or sought after than
others, but there will always be someone willing to pay for that knowledge.

You don't have to
be a therapist to get paid to share your knowledge. Whether you're a plumber,
accountant or entrepreneur, you have knowledge and expertise that other people
want.

It might be that
you are looking to start a small side hustle to earn a extra few quid or you are
looking to completely change your career path. SO in this episode we discuss
the 9 best ways to be able to pass that skill or knowledge on and get paid for
doing it!

Contact
information:
Website: www.thehumbleentrepreneur.co.uk
Website: www.robert-terry.co.uk
Facebook: https://www.facebook.com/thebobterry
Linkedin: https://www.linkedin.com/in/robert-terry-36305023
Email: [email protected]
Website: www.robert-terry.co.uk
...more
25min
March 17, 2023 Ep#171 The 4 Most Common Excuses You Don't Delegate or Outsource Tasks ~ From The Humble Entrepreneur.
You have way too much to do, you’re buried in work, and it seems there’s no way out from under it all. But there is: delegation. Yes, yes, you know it’s important to do and you know it will save you time and help others develop new skills. So why aren’t you doing it?

Both as management employee's and the boss of our own companies we are all to guilty of not delegating or outsourcing enough work or often enough! But at the end of the day delegation is a key skill, and like all skills the more its done and repeated the easier it is to master! At the end of the day delegation or outsourcing does benefit you and your business, by freeing up your own much needed time for more strategic task for you to focus on and drive your business forwards.
So tune in for a listen and see if you have done any of these four things in the past!

Contact information:
Website: www.thehumbleentrepreneur.co.uk
Website: www.robert-terry.co.uk
Facebook: https://www.facebook.com/thebobterry
Linkedin: https://www.linkedin.com/in/robert-terry-36305023
Email: [email protected]
Website: www.robert-terry.co.uk
...more
10min
March 10, 2023 Ep #170 6 ways to politely refuse discount requests, from customers! ~ From The Humble Entrepreneur.
We all get this from time to time. Maybe even more so at the moment when things are tight for everyone. That age old thing of the customer asking for a discount, or is that the best price that you can do. Or even the I can get it cheaper somewhere else. And lets be honest we have all done it ourselves before also!
And lets be honest at times its easy to just cave in and give a little extra discount or some money off. And the customer always love to put you on the spot and under pressure to help them get that couple of £££ off.
So get yourself fore warned and fore armed, tune and for a listen and find out my 6 ways to effectively say no to the discount without fear of losing the sale!
Contact information:
Website: www.thehumbleentrepreneur.co.uk
Website: www.robert-terry.co.uk
Facebook: https://www.facebook.com/thebobterry
Linkedin: https://www.linkedin.com/in/robert-terry-36305023
Email: [email protected]
Website: www.robert-terry.co.uk
...more
12min
February 24, 2023 Ep #169 7 steps to creating better goals! ~ From The Humble Entrepreneur.
We all now that in life and especially goal setting is important. Have you ever wondered why your projects are always behind schedule or why your employees are losing interest in their work? A simple answer to this might be that you or the employees at your workplace don’t have clear goals to direct them. Many organizations fail to understand the importance of goal setting, and as a result, they fail miserably.
Goal setting provides a sense of direction and focus, which helps in altering the behaviours and attitudes required to accomplish the objectives. It gives you momentum and a thrust that pushes you in the direction of self-mastery to improve every day and be resilient in challenging times.
So tune in for a listen to this podcast episode and learn the 7 steps to creating better goals!
Contact information:
Website: www.thehumbleentrepreneur.co.uk
Website: www.robert-terry.co.uk
Facebook: https://www.facebook.com/thebobterry
Linkedin: https://www.linkedin.com/in/robert-terry-36305023
Email: [email protected]
Website: www.robert-terry.co.uk
...more
17min
February 10, 2023 Ep #168 Are you confusing your customers? How many business hats do you wearing? ~ From The Humble Entrepreneur.
Ask yourself, “Do people really know what you do?” I see this so many times, both at networking events and online. People that have multiple business interests are constantly promoting them all the time. And I hear you say what’s the issue with that?
Well one minute they are selling printing the next its Utility Warehouse or whatever the latest trend is in MML’s. It can be seriously confusing to your potential customers, I have seen it actually happen. One week someone I was talking to said they wanted to speak with XYZ as they had a need for there service. The XYZ got up done there 60 sec intro and introduced themselves as a Heballife rep. So that day they did not make a sale for their main business.
In this episode we discuss this and what you should do to help save the confusing, so tune in for a listen.
Contact information:
Website: www.thehumbleentrepreneur.co.uk
Website: www.robert-terry.co.uk
Facebook: https://www.facebook.com/thebobterry
Linkedin: https://www.linkedin.com/in/robert-terry-36305023
Email: [email protected]
Website: www.robert-terry.co.uk
...more
10min

FAQs about The Humble Entrepreneur Podcast:

How many episodes does The Humble Entrepreneur Podcast have?

The podcast currently has 192 episodes available.