In this engaging episode of the Hyperengage podcast, your hosts Adil Saleh and Taylor Kenerson sit down with Ole Dallerup, the CTO and Co-founder of Dreamdata. Ole has had a fascinating journey, starting as a software engineer at Trustpilot and ultimately rising to the position of CTO within just eight years. Now, as the co-founder of a B2B revenue attribution platform, he shares insights on the challenges of building an MVP, the importance of early customer feedback, the quest for product-market fit, and the delicate art of balancing short-term delivery with long-term technical vision in his role as a CTO. Tune in for this insightful conversation and much more!

In today's episode, we sit down with Tony Tom — CEO and Co-Founder of produx.ai, the platform that's redefining how product teams access and understand customer insights.

Tony takes us on a journey from his early days at Incent AI, a startup that scaled rapidly and was eventually acquired by ZoomInfo, to the inception of produx.ai. He sheds light on the challenges product teams face as companies scale, especially when it comes to staying close to customers and accessing firsthand information.

Here's what we cover in the episode:

👉 Tony's experience with the zero-to-one journey at incent AI

Adil Saleh and Brent Grimes discuss the importance of taking the first step in startups and the role of net dollar retention in SaaS. Brent touches on the evolution of customer success, while Taylor Kenerson mentions funding challenges for startups. The trio emphasises the significance of understanding customer needs and the potential of net dollar retention for sustainable growth.

Adil Saleh, in conversation with Greg Daines, highlights the significance of understanding why customers stay in the startup landscape. Greg delves into the nuances of customer retention over traditional metrics, while Taylor Kenerson highlights the risks of chasing ideal customer personas. They discuss the power of real-time data, the importance of genuine customer feedback, and the journey of startups that transform into industry giants. The trio emphasizes the need for startups to focus on actual customer behavior, adapt based on feedback, and prioritize long-term success over short-term gains.

Emily Wang dives into the world of B2B SaaS. She explains why it's tricky to onboard different users and how tools like Bento help. With examples from well-known platforms and insights into Bento's features, Emily breaks it all down. Tune in to learn more about the ins and outs of User onboarding with Emily!

Join Taylor Kenerson as she engages in a candid conversation with Vlad Shlosberg, delving into the journey of startups, the importance of customer-centricity, and the evolving landscape of AI in customer support. Discover how Vlad's experiences shaped his venture and how he prioritizes customer love in every decision.

In this episode, we're joined by Jared Robin, co-founder of RevGenius, to explore the intersection of community-led growth and GTM strategies. Jared shares his unique perspective on how collaboration, creativity, and community can drive revenue and success in the GTM space. From the evolution of communities to the future of B2B go-to-market, this conversation offers actionable insights for GTM leaders, sales professionals, and anyone looking to harness the power of community in their strategies. Tune in for a fresh take on building thriving communities and accelerating growth in today's fast-paced market.

Adil Saleh chats with Prateek Mathur, founder of ActivatedScale, about connecting startups with vetted sales talent. Prateek discusses the challenges startups face in sales and how his platform offers a flexible solution. He differentiates Activated Scale from regular recruitment firms and highlights the role of referrals. The talk wraps up with insights on the changing landscape of sales.

Welcome to today’s episode of The Hyperengage Podcast. We had Daniel Skolnick, a results-driven VP of Customer Success at mavens°, with 13 years of experience in SaaS, specializing in revenue generation and team development. Daniel's passion lies in being a trusted advisor and creating a customer-centric culture, fostering exponential growth while utilizing data-driven strategies for success. At mavens, he continues to drive growth by leveraging insights from customer health scores and revenue data. So dive into this insightful episode for some useful nuggets.