Welcome to episode 50 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

Today, my guest is Bridget Soulsby; a thought leader and executive director in the higher education industry. Throughout her capacity as a decision maker, Bridget excels at navigating through the dynamic university setting, fostering a long term view to balance the needs of staff, academics and students.

In this episode, Bridget shares with me her invaluable insights and lessons she learned as a result of a recent strategic change.
 
I am inspired by this humble leader and grateful for her time with me today.

About Bridget
Bridget is an accomplished Executive Director of Operations, a visionary leader at the helm of a dynamic university setting. With a proven track record in driving strategic initiatives that yield impactful results, Bridget embodies the perfect blend of operational expertise and academic planning insight. Her seasoned leadership is underscored by a profound commitment to optimizing organizational efficiency and elevating the overall staff and student experience. Adept at aligning resources, fostering collaboration, and implementing innovative solutions, Bridget orchestrates a seamless fusion of higher education demands and business acumen. Her impressive tenure is marked by a solid history of transforming challenges into opportunities, solidifying her reputation as a strategic powerhouse. As a respected figure in both academic and operational realms within La Trobe university, Bridget's leadership continues to shape a thriving ecosystem that promotes positive change.

Contact
LinknedIn
linkedin.com/in/bridget-soulsby-0b70769
Email
[email protected] 

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Ali Juma
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Welcome to episode 49 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

My guest today is Joanne Rinaldi : an accomplished change professional who excels in driving strategic business initiatives and enhancing enterprise capability.

With extensive change management experience, Joanne leads a diverse client portfolio, offering expertise in strategic advisory services, global digital and cultural transformation, innovative learning design as well as leadership and capability frameworks.

In this episode, Joanne and I chat about the why, what and how of building a Change management Centre of Excellence within an organsiation.

It's wonderful to have Joanne joining me today.

Topics include:

1. What is a Change Management Center of Excellence (CMCoE)?
2. Key components or elements that should be included in a CMCoE?
3. Applying the best practice vs the right practice
4. The common challenges or obstacles organizations face when establishing a CMCoE. 
5. skills and competencies that professionals working in building  CMCoE.
6. Best practices for establishing and structuring a Change Management
7. Role of leaders in setting up the  CMCoE .
8. key episode takeaways.

And much more. 

Previous episodes with Joanne
The ADKAR Model
The PROSCI Methodology
 
About Joanne (in her won words)
Experienced in developing and leading strategic business initiatives and enterprise capability. Lead a client portfolio of strategic advisory services, global digital and cultural transformational change, M&As, innovative and contemporary learning design and delivery. Leadership and capability frameworks.

Enabling and empowering high performing teams while nurturing a growth mindset, promoting health & wellbeing and a creating a fun-filled learning environment.

Thought leadership speaker; leadership summits, industry events, podcasts and panel interviews. Passionate photographer with national and international membership and awards. Sports coach/player with Monash University for fun and fitness!

Contact

LinkedIn
linkedin.com/in/joanne-rinaldi-67b85012
Email
[email protected] 

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Ali Juma
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Welcome to episode 48 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

Today, my guest is David Altman;   The Chief Research and Innovation Officer of the Center for Creative Leadership (CCL), a global non-profit organization with offices throughout the world (www.ccl.org). David oversees global research, partnerships and innovation, and portfolio/leadership solutions with a particular focus on EDI. 
 
With extensive leadership and research achievements, David was selected as one of 40 Americans for the three year W.K. Kellogg Foundation National Leadership Program. 

A prolific author of many articles on leadership and change, today David and I chat about the case for incremental change as an effective approach to successfully managing complex changes.  

I am grateful to have David chatting with me today. 

Topics include :

1. What's the case for Incremental change?
2. Examples of transformative incremental changes including ChatGPT.
3. Concept and advantages of small wins. 
4. What's the power butterfly effect and its compounding effect. 
5. Overview of Improvement Science methodologies. 
6. Industries that take real advantage of incremental change.
7. The role of communication in driving incremental change and navigate through he status quo bias . 
8. A brief list of pros and cons of incremental change. 
9. Measuring success for incremental change. 
10. David's key takeaways and advice to the change practice community. 

and much more.

About David (In his own words)

 David Altman, Ph.D., is Chief Research and Innovation Officer of the Center for Creative Leadership (CCL), a global non-profit organization with offices throughout the world (www.ccl.org). He oversees global research, partnerships and innovation, and portfolio/leadership solutions. He also facilitates leadership development programs, particularly with senior teams and on topics related to EDI. Before joining CCL, he spent 20 years working in academic medical centers. He received his M.A. and Ph.D. degrees in social ecology from the University of California, Irvine and his B.A. in psychology at the University of California, Santa Barbara. He is Adjunct Faculty at Wake Forest University. He was selected as one of 40 Americans for the three year W.K. Kellogg Foundation National Leadership Program. He rode his bicycle from California to North Carolina to raise public awareness about hunger and endowment funding for an international hunger relief organization. He is a Fellow in three divisions of the American Psychological Association and a member of the Society of Public Health Education and Academy of Behavioral Medicine Research.

Contact David

David’s Profile
linkedin.com/in/david-g-altman

Websites
ccl.org (Company)
kelloggfellowsconsultinggroup.org (Speakers Circle/Kellogg Fellow)

Email

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Ali Juma
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Welcome to episode 47 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

Today, my guest is  Jennifer L. Bryan; a TED speaker, Author and the Vice President of the Association of Change Management Professionals UK.

With over 20 years of work across various industries and organizations, Jennifer helps clients through taking  a practical approach, combining her coaching expertise with a focus on the behavioral aspects of change. A firm believer that learning and change go hand in hand, Jennifer has developed the ABChange Model; a unique change framework based on established theories of leadership and change.

In today's episode, Jennifer and I chat about people centric change; a topic Jennifer is very passionate about and wrote a whole book focusing on that. 

I am grateful to have Jennifer chatting with me today.

Topics include:

1. What's people-centric change?
2. What some of the perceptions of people about change.
3. Cooking "change" in the kitchen
4. Leadership change empathy as a change enabler
5. Examples of effective sponsorship
6. Champions network, fine. But implement well. 
7. Lead and lag change benefits indicators
8. Ways to measure people centric change success
9. Genuine intent to engage with employees
10. Jennifer's key takeaways

And much more...

About Jennifer (In her own words)

Jennifer Bryan is a published author, TEDx and global speaker and Managing Director of Change and Leadership, who has worked with nearly 40 different organisations across multiple industries.  She is also a Vice President of the Association of Change Management Professionals UK.  She has a passion for putting people at the heart of the decision making room.  She has developed a holistic approach to change and created a unique leading change framework, the ABChange Model and uses her commercial insight to help lead people in change.  

Jennifer is author of Leading People in Change – A practical guide (Feb 2021),  contributing chapter author in Managing Change During Unprecedented Times (Mar 2023), book review on Elemental Change: Making stuff happen when nothing stands still by Neil Usher in Corporate Real Estate Journal vol. 11.1, regular writer of industry journal articles in Workplace Insight Magazine and AshleyKate HR News, peer reviewed articles Successfully Managing Change in the Workplace in Corporate Real Estate Journal vol. 8.1 (Oct 2018), Journey of Leadership in the Workplace in iCroner (Sept 2014) and Lead Behaviour in Coaching at Work (Jul 2012).  

Jennifer has been interviewed by multiple industry podcasts and presented at TEDx Scunthorpe, Women in Technology Global Conference, University of Reading Henley Business School of Management Conference and Alumni masterclasses, Association of Change Management Professionals (Global and UK), and Loughborough University, to name a few.  

Contact

LinkedIn

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Ali Juma
@The Inner Game of Change podcast

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Welcome to episode 46 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

Today, my guest is  Douglas Flory; a passionate global change expert who has decades of experience in the areas of Transformational Change.

An active contributor to the global change practice community, Douglas is a believer that "change is never complete; it is a journey that people continue to move through as change occurs in every process, policy, or habit".

In this episode, Douglas and I chat about the evolution of of the change practice and what new expectations are from the change practice community.

I am grateful to have Douglas chatting with me today.

Topics include:

1. The current global awareness of the change practice
2. Transitioning into change as usual not BAU. 
3. Are change managers prepared to take on the next challenge ?
4. Change management is leaving the teen age years.
5. The move from a doer to a coach, advisor or enabler
6. AI as a change management tool
7. How to gain change management experience 
8. Douglas's advice to the change practice community

And much more

About Douglas (In his words)

🔎 𝑀𝑒:
Trusted authority and global expert located at the intersection of 'Change & You" for two decades

🧭 𝑇ℎ𝑒 𝑊ℎ𝑎𝑡, 𝑊ℎ𝑦, 𝑎𝑛𝑑 𝐻𝑜𝑤:
Navigating an organization—its people, technology, culture, and processes— through transformational change is as much art as it is science. It blends human-centered methods, data-informed results, tested experiences, and tailored business criteria. Packaged together, this leads to the creation of strategies and tactics that successfully enable people to adopt and adapt to new ways of working empathetically. Change is never "complete"; it is a journey that people continue to move through as change occurs in every process, policy, or habit.

🔭 𝑉𝑖𝑠𝑖𝑜𝑛 𝑆𝑡𝑎𝑡𝑒𝑚𝑒𝑛𝑡:
“to foresee a solution to the new so that it casts a light for others to advance through ambiguity”.
Serving as a Coach/Mentor, Consultant, Instructor, and Leader, I have 20+ years of experience leading organizational transformations, change readiness, user experience, communications, training, continuous improvement, project management, data analysis, and strategies.

🔑 𝑉𝑎𝑙𝑢𝑒𝑠:
1. People are engaged and prepared to adopt new ways of working. Success is not just about deploying great technologies, policies, or processes; success is seeing people succeed using your new solution
2. Having a Growth Mindset to keep learning new things and share best practices via Servant Leadership to help others be successful
3. Being innovative, data-influenced, and strategic as you collaborate with others in your daily work


⚙️ 𝑆𝑝𝑒𝑐𝑖𝑎𝑙𝑡𝑖𝑒𝑠:
Technological Change, Structural Change, Operational Change, Behavioral Change, Cultural Change, Transformational Change, Organizational Change, Incremental Change

Contact 

Douglas’ Profile
linkedin.com/in/douglasflory

Website

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Ali Juma
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Welcome to episode 45 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

Today, my guest is Julie Hodges;  A professor of Organisational Change, an Author and a leading Change Management Influencer .

Through her extensive work in both global businesses and academia, Julie's area of interest and research is the impact of change on people and how to gain their commitment and ownership to change.

As an author of many books including the book 'Managing and Leading People through Change', Julie shares her extensive wealth of research based knowledge on the theory and practice of sustaining change through people.

In this episode, Julie and I chat about the direct link between the way we manage change in the workplace and employee engagement.

I am grateful to have Julie chatting with me today.

Topics Include:

1. The 'ghosts' of change in the organisation
2. The key role of middle management in managing change
3. The change experience as a measure of success or failure
4. Ways to adapt change models to the context
5. Organisations develop their own change framework
6. Uncertainty is normal
7. Change is everyone's business
8. Top down vs co-created change
9. Why change has sometimes bad press
10. Julie's invaluable advice to the change practice community

And much more...

About Julie (In her own words)
As a leading expert in organisational change I have worked extensively at a strategic level in academia and in the global business world in the field of organisational change and transformation.

I am an experienced consultant, coach and a facilitator of individuals, groups and businesses facing and going through change. My particular area of interest and research is the impact of change on people and how to gain their committment and ownership to change. I am the author of several books including ‘Consultancy, Organizational Development and Change’, ‘ Managing and Leading People through Change’ (Kogan Page); Sustaining Change in Organizations(Sage) and ‘Employee Engagement for Organizational Change’ (Routledge) and ‘Organization Development: how organizations change and develop effectively’ (Palgrave McMillan). My latest book is ‘Reshaping the HR: the role of HR in organizational change’.

My work has including designing and delivering workshops on sustaining change for a number of organizations worldwide and also leadership programmes for women in Middle East, Asia and UK.

I am a Principal Fellow of the Advance HE (previously HEA), an Academic Fellow of the ICMCI, a Certified Management and Business Educator (CMBE), a Senior Fellow of the FME (Foundation for Management Education) and an CMCE (Centre for Management Consulting Excellence) Associate.

Contact Julie
LinkedIn
linkedin.com/in/professor-julie-hodges-9787836

Email

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Ali Juma
@The Inner Game of Change podcast

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Welcome to episode 44 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

Today, my guest is Naomi Jones-Black; An author, a change management expert and a great human. Naomi's recent book  The Power of People Collaborating: Change management perspectives is a great collection of collaboration focused articles.

A firm believer in the power of collaboration, Naomi is dedicated to sharing her knowledge and experience in organizational change management. Her passion lies in helping organizations become more effective at designing, implementing, and managing change.

 In this episode, Naomi and I discuss her book, and explore various topics related to how people working together can make a difference, why it's important, and practical strategies for harnessing this collective collaborative power to achieve meaningful and positive change.

I am grateful to have Naomi sharing her thoughts with me today.
 
Topics Include :
The book : The Power of People Collaborating.

1. What's collaboration in the business of change?
2. Why collaboration is not easy.
3. Key prerequisites for successful collaboration.
4. The neuroscience of collaboration. 
5. Change stages during which we need to collaborate.
6. The perils of fixed change mindset
7. Capitalizing on digital collaboration tools. 
8. Timely vs untimely resistance
9. How to collaborate in the times of Hybrid ways of working
10. Naomi's advice to the change practice community.

And much more..

About Naomi (In her own words)
An experienced Organisational Change Manager specialising in the design and delivery of tailored change implementation strategies. Naomi started her change management career in 2007.  She is currently the Director of Organisational Change at the Department of Justice in the Tasmanian State Service.

In 2022 she launched CMO-1 (www.cmo-1.com), a change management advisory service to realise her vision. Naomi creates, skilfully curates and distributes content to build change capability for people and organisations to be excellent change makers. 

She believes in the power of collaboration and is passionate and keen on imparting her knowledge and experience in organisational change management so that organisations become better at designing, implementing, and managing change.  

She is an Accredited Change Manager Master and a Change Management Practitioner.  Naomi holds a Master of Business, Graduate Diploma in Management and a Bachelor of Commerce.  

Naomi is a people manager with many years’ experience and has led change teams and held responsibility for enterprise-wide change frameworks. She has worked in many functions in business including procurement, finance, HR, risk management, information management and project management. Sectors Naomi has worked in include telecommunications, the electricity supply industry, professional performing arts management, emergency services a

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Ali Juma
@The Inner Game of Change podcast

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Welcome to episode 43 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

Today, my guest is Pippa Hague;  Principal Consultant at NeuroPower Group  and Co-Founder at Change As Usual. 

Through her practice and delivery, Pippa aspires to integrate neuroscience and behavioural economics to the world of enterprise change delivery while having some fun on the way. Pippa's key focus is to build stronger and more humanising practices with innovative companies. 

In this episode, Pippa and I chat about change as usual as a key driving change force within organisations and ways to manage it and lead it. 

I am grateful to have Pippa chatting with me today. 

Topics Include

1. What is Change as usual?
2. The shift in change leadership construct
3. How do you build Change As Usual management capability
4. Implications of normalising Change As usual 
5. The critical role of middle manager 
6. The Change As Usual mindset
7. The Tight Loose Tight approach
8. Measuring Success for Change As Usual
9. The role of the Change Champion in the Change As Usual
10. Which industries are 'better' at managing Change As Usual
11. Pippa's advice to the Change Practice Community

And much more.

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Ali Juma
@The Inner Game of Change podcast

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 Welcome to episode 42 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

Today, my guest is Helen Palmer; Author, a Learning Thinker and and an Experience Creator. 

With a deep appreciation for the complexities individuals and teams tangle with, Helen holds spaces for people to try on new ideas, behaviours and protocols to help them thrive through change.

In this episode, Helen and I chat about change value literacy in the workplace, deeper understanding of the why this is critical and ways to help us unearth the many layers of change value.

I am grateful to have Helen chatting with me today.

Topics Include :

1. Value vs values vs benefits .
2. Value literacy; what change value is not.
3. How do we unpack the value hierarchies for a change in the workplace.
4. 'Change is not the value; the value is the value'.
5. Value is in the eye of the beholder. 
6. What's the value exchange within the context of change?
7. What's an MVP value?
8. How do we measure change value? 
9. How to capture change value stories.
10. Practices that potentially create negative change value. 
11. Helen's value realization tools.
12. Helen's valuable piece of advice to the change practice community.

And much more...

About Helen  

Helen Palmer believes that people have a lot of potential and knowledge that is locked up and unavailable to have a positive impact. She’s motivated to do something about that. She helps people learn so something different is possible.

With a deep appreciation for the complexities individuals and teams tangle with, she holds spaces for people to try on new ideas, behaviours and protocols so they might thrive through change. Like a Swiss Army knife of expertise, Helen performs her magic through facilitating, advising, designing, teaching, coaching and writing.

She's very curious about people, what brings them joy and how they contribute to our shared world - so sessions and conversations with her are never boring. She shapes changing experiences that have a dash of originality, a dose of pragmatism and a sprinkling of kindness.

Author of Self unlimited: A vocational adventure for the 21st century, a book for individuals who want to change their workscape. More learning goodness available at https://www.be-selfunlimited.com/

Contact Helen
LinkedIn
www.linkedin.com/in/helenp
Website
www.questo.com.au
Value at Work workshops for teams seeking to understand and explore Value: https://www.questo.com.au/learning/value-at-work/ (includes each person getting their own deck of Value Exchange Cards
Article for reading more on the Value/VX idea for change practitioners: https://www.questo.com.au/articles/the-value-of

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Ali Juma
@The Inner Game of Change podcast

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Welcome to episode 41 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.

Today, my guest is Edwina Pike; A change thought leader, a behaviouralist and a self proclaimed change wizard. 

Leading the Irrational Change organisation, Ed is the architect and innovator behind a transformational approach full of behaviour based brain hacks and strategies that put organisations back in control. 

In this episode, Ed and I chat about how Irrational Change exposes some of the common myths around change practices and promotes practical ways to manage change more effectively.

I am grateful to have Ed Pike chatting with me today. 

Topics include:

1. Change happens at the speed of trust
2. The myths of rational change management 
3. What's irrational change?
4. How scammers capitalize on human behavior defaults 
5. We are "predictably irrational"
6. Ed's go to assumptions when it comes to influencing stakeholders
7. Change below the threat threshold 
8. Our "moments of choice" at work
9. The importance of the tribal leaders within each organisation
10. The measure of a change leader's conviction 
11. It's not the industry; it's the culture
12. Ed's frustrations with the current change methodologies
13. Ed's pieces of advice to the change practice community

And much more...

About Ed (In her own words)

At Pike Squared, we create innovative execution strategies that transform your organisation. We help you make the impossible, possible, the hard-to-do stuff.

We specialise in leadership, culture and changing behaviours, where your value realisation is dependent on someone, somewhere choosing to do something differently.

We help you work smarter, not harder, and achieve your strategic outcomes. Right the first time.

At Irrational Change, I am the leader, architect, and innovator behind a transformational approach full of behaviour-based brain-hacks and strategies that put you back in control. The same approach we use in Pike Squared, available to you and your teams.

Look out for our daily must-have insights and cartoons at www.linkedin.com/company/irrationalchange/

I am an innovator, engaging speaker, storyteller, and thought leader who loves to mentor and grow others.

Passionate about:
* Transforming businesses, working smarter not harder to achieve repeatable, successful change
* Being effective and efficient in delivering behaviour and cultural change
* Helping you lead and motivate teams to make the impossible, possible
* Sharing my knowledge and experience whilst learning from others
* Building inspiring leadership through mentoring and coaching
* Creating the environment for teams to be successful
* Getting to the root cause of the issue or challenge
* Delivering practical insightful solutions

Contacts
Edwina’s Profile
linkedin.com/in/edwina-pike

Website
irrationalchange.com (Company)

Send us a text

An Acxiom podcast where we discuss marketing made better, bringing you real...

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Ali Juma
@The Inner Game of Change podcast

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