The Innovation Crowd with Helen Dawson

The Innovation Crowd with Helen Dawson

By Helen DawsonBusinessManagement
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The Innovation Crowd with Helen Dawson episodes

  • S2 E3: Super Useful Super Brands with William Lidstone

    In this conversation, Helen Dawson speaks with Chief Growth Officer William Lidston about his career journey and insights into marketing and growth strategies. They discuss the concept of 'super useful super brands' and how brands can create meaningful roles in consumers' lives. William shares his experiences working with McDonald's and emphasizes the importance of product quality, positioning, and technology in building successful brands. He introduces his philosophy of 'win by an inch,' focusing on incremental improvements in business practices. The conversation also touches on the need for collaboration between product, technology, and security teams to create cohesive customer experiences. Finally, William shares a valuable lesson learned in his career: that OK is not OK if you want to win in a competitive landscape.


    00:00 Becoming a Chief Growth Officer

    04:10 Understanding Super Useful Super Brands

    10:45 The Magic of McDonalds

    14:28 Win by An Inch

    22:13 Delivering Technology with Complete Assurance

    29:24 OK is not OK

    33 min
  • S2 E2: Digital Twins & Dynamic Wins: Construction's High-Tech Transformation with David Ayeni

    David Ayeni, Director of Construction Product Strategy at Bentley Systems, talks to Helen about the role of digital twins and data in the construction industry. He emphasizes the importance of automation and efficient processes in improving productivity. He also highlights the need for collaboration between principal contractors and owner-operators to achieve better digital outcomes. He stresses the significance of data quality and its role in unlocking the potential of technologies like AI and digital twins.

    If you're working in construction or asset management, this episode is for you.

    40 min
  • S2 E1: Partners & Pitfalls: Navigating the Path to Win-Win Joint Ventures with Emma Blackley

    In this conversation, Helen Dawson and Emma Blackley discuss the challenges and pitfalls of partnerships and collaborations in business.

    They emphasize the importance of proper planning, understanding the goals and needs of both parties, and building strong relationships. They also highlight the need for flexibility, adaptability, and clear communication in order to navigate the complexities of partnerships.

    Emma shares her insights on the differences between working with large corporations and smaller, more innovative companies. As ever, the conversation emphasizes the importance of people and relationships in successful collaborations.

    42 min
  • Episode 10 - Customer-led Digital Transformation in Specsavers with Carolyn McKeever

    Group Marketing Director of Specsavers, Carolyn McKeever, join us to talk about:

    • How to transform a successful business at the pace of its customers.
    • Adapting to a younger generation while still serving the main customer base
    • Investing in legacy systems rather than living with "sticky-back plastic" tools
    • Working in a founder-owned business versus a large corporate
    • Why 'growing your own' talent is vital
    • And why being right is less important than building relationships.

    • 45 min
    • Episode 9 - Innovation and the IKEA effect with Warren Minde

      In this episode, Helen talks to Warren Minde of Innovation Leap about innovation as a human-centred activity.

      We talk about:

      • The Ikea Effect - why gatekeepers have more buy-in if they can co--create.
      • Innovation's not a process, it's a human activity. And it's not linear, it's like a pinball machine.
      • How to avoid the trap of listening to the Highest Paid Person's Opinion.
      • How Warren's experience on Lynx deodorant taught him that 'customers don't give a f**k about you'
      • Why benefits come before features when talking to stakeholders
      • Thinking backwards from the future to get more radical new business models.
      • Serious play and why work should be fun.
      • And why you should call it out when things get weird.
      • You can find Warren at https://innovationleap.co.uk/

        41 min
      • Episode 8 - Curiosity & Harvesting Ideas with Nils Jeners

        In this episode, Nils Jeners joins Helen to dive into methodology and how to build the skills needed to be an innovator. We cover:

        • Why innovators are great networkers
        • How to use workshops to harvest ideas using the Double Diamond Approach
        • Why curiosity is the key attribute for team members
        • The importance of visualising information to help teams make decisions and using those two by two matrices.
        • Why your MVP should stay small
        • Why networking with 1-2-1 virtual coffees is one of our favourite ways to meet people
        • Resources:

          Double Diamond approach: https://www.designcouncil.org.uk/our-work/skills-learning/the-double-diamond/

          Business Model Canvas by Alex Osterwalder https://www.strategyzer.com/canvas/business-model-canvas

          Lean Start-Up by Eric Ries

          Sprint by Jake Knapp

          Testing Business Ideas by David Bland and Alex Osterwalder

          The Mom Test by Rob Fitzpatrick

          31 min
        • Episode 7 - Leading at the Edges with Neel Arya

          Neel Arya, founder of Mettle Consulting, and Helen discuss the attributes needed by today's leaders, operating at the limits of their organisational structure and traditional problem-solving. Rather than definitive answers, we debate:

          • Approaching the zone of confusion through child-like eyes.
          • How do you create a space where people feel safe and can bring their true selves? The mindset needed for serious play.
          • Vertical development for leaders.
          • The importance of emotions in leadership and the workplace.
          • The role of serendipity in success.
          • Why we should be wary of case studies holding up organisations as exemplars in innovation.
          • Doughnut economics and how systemic change might be needed.
          • The importance of divergent thinking to hold potential futures lightly.
          • The strengths needed by leaders and how that might differ for corporations versus start-ups
          • Resources for further reading:

            • The four Cs that we talk about are: Courage, Curiosity, Collaboration, Compassion
            • Cynefin framework: A Leader’s Framework for Decision Making (hbr.org)
            • Bob Moesta’s Jobs to Be Done: What Is the Jobs to Be Done Framework (JTBD)? | Built In and 8 Elements of Jobs to Be Done: How to Uncover Customers' JTBD (therewiredgroup.com)
            • Kate Raworth Doughnut Economics Doughnut | Kate Raworth
            • Hogan profiles Hogan Assessments | Personality Tests That Predict Performance
            • 43 min
            • Episode 6 - The Power of The Crowd with Richard Holdsworth

              Richard Holdsworth of V-Box joins us to talk about ways in which collaboration across the maritime industry is helping to use innovation to create better conditions for seafarers. 

              We talk about:

              • The power of crowd-sourcing ideas from employees. 
              • Why corporations should resist the urge to buy bean bags and hoodies and instead, focus on forging partnerships with start-ups. Richard gives us practical tips on how to make those collaborations work.
              • How rewarding it is to test ideas with customers.
              • And how everything boils down to Sales 101 in some way.
              • And Richard shares some real examples to bring this to life.

                Find out more at www.v-box.io

                36 min
              • Episode 5 - All Boats Have to Rise, talking collaboration with Andrew Webber

                Andrew Webber from tech & innovation company Whitespace pulls on his years of experience building successful ecosystems both as part of Microsoft, during the pandemic with the Emergent Alliance and on behalf of companies like Rolls Royce and BP. The key is collaboration and making sure all boats rise with value for both start-ups and the corporate or public sector organisation. We talk about the mindset needed to work in an open way, objectives beyond revenue, making friends with procurement and the power of diverse thinking.

                42 min
              • Episode 4 - Innovation's not a Tech Problem. It's a People & Culture Problem with Elizabeth O'Neill

                Elizabeth O'Neill joins us to explain why corporate innovation is not a tech problem but a people and culture problem. Liz is not only a tech leader herself but coaches CTOs to be inspirational technical leaders. Liz explains why positive conflict is a core skill, the myth of "IT being slow," why innovation can create the tech equivalent of space junk, and the actions leaders should take to develop their teams, especially women.

                33 min

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