April 24, 2023

The insurer of the future

32 minutes

In this Episode of the Digital Insurance Podcast Alexander Tackenberg interviews relevant people in the insurtech industry at the 2023 Insurtech Insights Conference.

One of the biggest challenges in the insurance industry are legacy systems. Especially an old core system presents a risk.

Generally, legacy systems no longer have support and maintenance and they are limited in terms of growth.

Transformational mind change needs to occure. Raphael Schmid adds that an event like the insurtech insights conference helps tremendously in inspiring eachother and moving the digitalisation process forward.

Especially the service industry is highlited as an industry we can learn from. Because Customer centricity is the way to move forward. But also technologies and the work with ai is something we should learn from. By using technologies to automate manual processes such as underwriting and claims handeling, processes would become more efficient.

A big thank you to all the interviewees who participated in this episode:

Amit Batzir, co-founder of Spott, Monique Rodriguez, Revolut, CFO of Revolut Insurance, MBA Oxford, Danilo Raponi, Group Head of Innovation, Generali, Mark Klein, Chief Digital Officer at Ergo Group, Stefano Bison Group Head of Business Development & Partnerships at Generali, Esther Prax, Programme Director at ITHM, Raphael Schmid, Chief Specialty Officer at AON Switzerland, Sarah Wernér, Co- Founder & CEO, Husmus, Martin Micko, CEO & Founder of omni:us, Florian Graillot, Investor @ astorya.vc, Oliver Werneyer, VP of Strategy, Imburse, Merlin Beyts, Head of Content ITC Europe, Roman Rittweger, Aufsichtsrat, Ottonova, Michael Hubbard, Commercial Director at Freedom to insure, Tomer Kashi, Co-Founder & CEO at Voom Insurance, Janthana Kaenprakhamroy , Chief Executive Officer, Tapoly, Pierangelo Campopiano, CEO Smile Insurance, Frank Starling, CEO of Variety Pack, Susan Winkler, Vice President & Executive Director, Connecticut Insurance and Financial Services (CT IFS), and Selina Bilton from Lukango.

Links in this issue

Homepage of Jonas Piela

LinkedIn-Profil of Jonas Piela

LinkedIn-Profil of Alexander Tackenberg

Der Liferay Trendreport

Wie digital sind die Customer Journeys? Wie schätzen sich Versicherer ein, was erwarten Kunden? Welche Maßnahmen sind geplant? Ladet euch den Trend-Report von Liferay und den Versicherungsforen herunter: Trendreport herunterladen

Das QAware Whitepaper

KI-Experte QAware zeigt Versicherern, wie sie mit Hilfe von KI eine automatisierte Schadenbearbeitung, effizientere Prozesse und personalisierte Angebote realisieren können. Ladet euch jetzt das aktuelle QAware-Whitepaper herunter: Whitepaper herunterladen

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By Insurance Media