The Intelligence Age

The Intelligence Age

By Mark Smith [nz365guy]BusinessTechnologyEducationCareers
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The Intelligence Age episodes

  • From Applied Math to Power Platform Mastery: Drew Poggemann’s Journey with Mentorship, AI Innovations, and Business Transformations

    FULL SHOW NOTES
    https://www.microsoftinnovationpodcast.com/616

    Curious about the transformation from traditional development to low-code/no-code solutions? Join us as we sit down with Drew Poggemann, a Microsoft MVP and Director of Solution Architecture at Heartland Business Systems (HBS). Drew brings his expertise from Appleton, Wisconsin, to share his captivating journey from applied mathematics and computer science to mastering the Power Platform. Discover how his love for food, family, and outdoor sports intertwines with his professional life, and how a pivotal influence from MVP colleague Aiden Cascala set him on a new path. Listen as Drew reveals the strategic moves in pre-sales and solution design at HBS, emphasizing the power of Dataverse and Power Apps to elevate businesses from basic to premium licensing.

    In this episode, we also dive into Drew's career highlights, including his impressive contributions to the Dynamics CRM and Dataverse forums that earned him the MVP title in April 2022. From early days tackling COBOL and JCL at Schneider National to leading major ERP implementations, Drew's story is a testament to the importance of mentorship and embracing new challenges. We also explore the rapid advancements in AI and Microsoft's innovative approach to integrating AI-driven co-pilots across their suite of products. Join us to gain insights into the evolving tech landscape and the future of business solutions.

    OTHER RESOURCES:
    Microsoft MVP YouTube Series - How to Become a Microsoft MVP  

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    23 min
  • A Deep Dive into the Future of AI and Work

    FULL SHOW NOTES
    https://www.microsoftinnovationpodcast.com/615  

    What if integrating AI into our daily routines could unlock untapped potential and redefine the way we work and live? As I share my thrilling plans to speak at the Dynamics Minds event in Slovenia, I also explore the vibrant future awaiting us with Microsoft's Dynamics 365. From reflecting on Microsoft's strategic position in the enterprise AI space to envisioning the immense possibilities of the "one Microsoft story," this episode is a candid exploration of what's next. Join me as I step outside my comfort zone and navigate the challenges and opportunities in leveraging customizable, continuously updated solutions that promise to reshape our professional landscapes.

    The journey doesn't stop there. Inspired by the Kaizen philosophy of continuous improvement, I delve into how documenting standard operating procedures can prepare us for an AI-driven tomorrow. The conversation broadens to consider AI's transformative role in sectors like health and economics, pondering its potential impact on longevity, mental health, and even governance. Through personal health practices and forward-thinking ideas, I invite you to reflect on a future where AI reduces the need for traditional labor, urging a meaningful reconsideration of work and purpose in our evolving world. Let's embrace the future with curiosity and an eagerness to harness AI's capabilities for a better tomorrow.

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    32 min
  • Keith Atherton's Journey from Pro-Code Development to Embracing the Power Platform

    FULL SHOW NOTES
    https://www.microsoftinnovationpodcast.com/614

    Join us for an insightful conversation with Keith Atherton, a Power Platform Solution Architect from Edinburgh, as he shares his transformative journey from a traditional .NET and C# developer to embracing the world of low-code solutions. Discover how Keith's passion for solving complex problems led him to appreciate the unique capabilities of Microsoft's Power Platform despite initial reservations. Throughout our chat, Keith also opens up about his life beyond coding, revealing his creative side, his love for culinary delights, and the vibrant cultural experiences at the Edinburgh Fringe Festival.

    Our discussion takes a deep dive into the challenges and opportunities that come with transitioning from pro-code environments to incorporating the Power Platform into your toolkit. Keith sheds light on the initial skepticism surrounding Power Fx's formula-based approach and how it eventually revealed its potential as a powerful problem-solving tool. We also discuss how the Power Platform integrates with .NET through Dataverse plugins and Azure Functions, providing a flexible environment for developers to navigate enterprise-level implementations while balancing traditional and new technologies.

    In the latter part of the episode, we explore the complexities of using FetchXML versus traditional querying methods in Power Automate Cloud Flows and Dataverse. Keith shares insights on the necessity of pro-code development even in a predominantly low-code landscape, highlighting the evolution of Canvas apps as replacements for InfoPath in specific tech stack projects. To wrap up, our returning guest, Business Application MVP Mark, enriches the conversation with his valuable experiences and insights, inviting listeners to contribute guest suggestions and support the show as we continue to explore the fascinating world of business applications.

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    36 min
  • Carike Botha's Journey from Marine Biology to Power Platform Success in South Africa

    FULL SHOW NOTES 
    https://www.microsoftinnovationpodcast.com/613

    Carike Botha, a vibrant software development consultant from South Africa, joins us to share her fascinating journey within the Power Apps community. From her unexpected pivot from marine biology to technology, Carike's story is filled with inspiration, cultural richness, and technological innovation. Discover how the Power Platform Bootcamp has sparked a new wave of enthusiasm in South Africa, and be captivated by the influential roles played by figures like Chris Huntingford in the broader tech realm. As Carike opens up about her passions for religious discussions and her love for South African and Korean cuisine, she paints a lively picture of the multicultural evolution happening both in her homeland and abroad. 

    Carike Botha, a vibrant software development consultant from South Africa, joins us to share her fascinating journey within the Power Apps community. From her unexpected pivot from marine biology to technology, Carike's story is filled with inspiration, cultural richness, and technological innovation. Discover how the Power Platform Bootcamp has sparked a new wave of enthusiasm in South Africa, and be captivated by the influential roles played by figures like Chris Huntingford in the broader tech realm. As Carike opens up about her passions for religious discussions and her love for South African and Korean cuisine, she paints a lively picture of the multicultural evolution happening both in her homeland and abroad.

    We also explore her transition from a SharePoint administrator to a Power Platform specialist, highlighting her knack for creating custom solutions across various sectors. You'll learn about the essential tools she uses daily, including ChatGPT, and the prominence of Microsoft's brand in the South African market. The episode takes a thoughtful turn as we discuss the importance of skills development, certifications, and security in tech, especially concerning business deals with financial institutions. With a light-hearted closure, Carike shares her travel experiences, dreams, and the cultural nuances that come with international travel, leaving you inspired to explore both technology and the world.

    OTHER RESOURCES:
    Microsoft MVP YouTube Series - How to Become a Microsoft MVP 

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    24 min
  • Navigating Trust Challenges in the Tech World

    FULL SHOW NOTES
    https://www.microsoftinnovationpodcast.com/612

    Is trust really the missing ingredient in the recipe for successful business relationships, especially in the world of tech and AI? Join Ana Welch, Andrew Welch, Chris Huntingford, and William Dorrington as they unpack this provocative question and explore the intricate nature of trust within business interactions. Drawing from Stephen Covey's "The Speed of Trust," they promise to reshape your understanding of how trust—or the lack of it—impacts every deal and partnership. With a spotlight on the often fraught dynamics between Microsoft partners and their customers, they reveal why today's savvy business audience scrutinizes every word and motive more than ever before. Through consistent, transparent interactions, they can build the trust that is crucial for confidence in technological advancements.

    Delve into the complexities of Microsoft's sales and partnership strategies and uncover the real reasons behind the tension in aligning interests with their partners. Contrast this with Salesforce's model, and you'll soon see why navigating these corporate giants can feel like a complex dance.  The discussion also offers a glimpse into the future of AI in business, stressing the importance of delivering true value rather than just technological upgrades. They reflect on personal experiences with tools like Copilot and Azure AI Studio, offering insights into how these innovations can be leveraged effectively. Whether it's managing large-scale AI projects or maintaining momentum in personal endeavours, this episode provides valuable insights to help you thrive in today's tech ecosystem.

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    37 min
  • Revolutionizing Federal Operations: Ed Williams on Power BI, CRM Systems, and Power Platform Integration

    FULL SHOW NOTES
    https://www.microsoftinnovationpodcast.com/611

    What if the tools you use every day could be seamlessly integrated to transform federal operations? Join us as we welcome Ed Williams, a Senior Solutions Architect at AndWorks, who shares his extraordinary journey from soldier to Power Platform expert. With a passion for revolutionizing data management and reporting, Ed unveils how Power BI and CRM systems are enhancing efficiency within the federal government. He also offers a glimpse into his personal life, filled with family adventures in Maryland and a love for Old Bay seasoning. Embark on this exploration of how strategic applications on the Microsoft Power Platform are reshaping the landscape of enterprise deployments.

    Ever wondered how complex data security needs are met with the Power Platform? We tackle this and more, delving into the shift from the platform being perceived as a tool for citizen developers to one capable of addressing intricate data concerns. Ed and I highlight the importance of leveraging built-in features like auditing and security controls, and the hurdles of licensing management. We share practical insights into automating license allocation using auto-claim policies and structuring licenses around O365 teams for smooth transitions in large enterprises. Our discussion promises to enrich your understanding of security and governance within the Power Platform ecosystem.

    Discover the power of fusion teams working in harmony to streamline project management with the Power Platform. We explore how multidisciplinary teams can leverage custom-built tools to manage workflows and integrate various applications effectively. From fostering collaboration among developers, analysts, and change managers to stepping beyond familiar technologies, we underscore the necessity of embracing diverse tools. As we reflect on the evolution from Dynamics CRM to the Power Platform, I emphasize the importance of remaining open-minded to meet complex project needs. Embark on this journey to unlock the full potential of the Power Platform as a transformative connective hub for your enterprise.

    OTHER RESOURCES:
    Ed Williams' Blog: Automate The Mundane

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    29 min
  • Navigating AI Tools and Business Central with Francis Msangi Masera in Nairobi

    FULL SHOW NOTES
    https://www.microsoftinnovationpodcast.com/610

    Francis Msangi Masera, a passionate Chief Innovation Officer from Nairobi, Kenya, takes us on a fascinating journey through his career in the tech world. From his initial spark of interest in computers during high school to becoming a Microsoft MVP in 2024, Francis' story is one of dedication and innovation. We explore his transition from being a C-sharp developer to specializing in Navision and Business Central, emphasizing his impactful role in implementing these solutions locally and internationally. With the rising popularity of Business Central and Power Platform in Kenya, especially among SMEs and large organizations, Francis provides valuable insights and shares a glimpse of Nairobi's vibrant culture, including the culinary delight of Nyama Choma.

    Our conversation shifts to the exciting integration of AI tools like Microsoft's Copilot in Business Central, and how Azure OpenAI service is enhancing functionalities for businesses. Francis sheds light on the importance of prompt engineering in optimizing these technologies, offering practical examples like invoicing with specific item queries. He also shares strategic tips on becoming a Microsoft MVP, emphasizing the significance of community contributions and effective showcasing of work. His experiences, including speaking at events like Experts Live Kenya, highlight his commitment to community engagement and knowledge sharing. Join us to discover how Francis's expertise is helping businesses unleash the full potential of ERP platforms through AI advancements.

    OTHER RESOURCES:
    Microsoft MVP YouTube Series - How to Become a Microsoft MVP 
    90 Day Mentoring Challenge - https://ako.nz365guy.com/

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    22 min
  • AI Agents and the Future of Customer Service

    FULL SHOW NOTES
    https://www.microsoftinnovationpodcast.com/609

    Ever wondered how a seven-day water-only fast might change your life? Join us on the Ecosystems Show as we recount a personal journey through fasting and the unexpected results, including an emergency flight diversion due to a medical incident. We unravel the humorous chaos of maintaining continuity during back-to-back recordings while highlighting the weight loss and wellness insights we gained. As we share our experiences, we delve into the different fasting impacts on men and women, offering valuable considerations for those curious about this wellness trend.

    Shifting gears, we explore the fascinating realm of AI and technology, focusing on the concept of agentic systems. Imagine AI agents as your personal assistants, navigating complex customer service scenarios with ease, armed with all the relevant information you might need. We compare these intelligent systems to traditional roles like travel agents, pondering how the creators' management styles might shape their decision-making processes. The potential for AI-driven solutions to innovate customer loyalty in commoditized industries is astonishing, as they focus on price optimization over brand fidelity.

    We tackle the evolution of AI interfaces, drawing attention to controversial practices by companies like Ryanair and Spark. With recent advancements in AI tools such as ChatGPT and Microsoft's Copilot, we explore how a unified UI could revolutionize interactions across various enterprise applications. Envision intelligent agents anticipating your needs, managing daily tasks, and even optimizing your grocery shopping experience. As we reflect on the transformative power of AI, our conversation paints a picture of an intriguing future where AI seamlessly integrates into our lives, reshaping software asset management and customer experiences.

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    44 min
  • Unlocking Microsoft Office Potential with Jennifer Buchholz - Excel, Loop, and the Power Platform

    FULL SHOW NOTES
    https://www.microsoftinnovationpodcast.com/608 

    Unlock the hidden power of Microsoft Office tools with insights from Jennifer, an Excel virtuoso and owner of Excel and Flourish. Jennifer's journey from Milwaukee brings a refreshing perspective on how foundational tech skills can open doors to tech-centric careers, especially for those looking to transition from physically demanding jobs. Her personal passions for food, family, and travel enrich her approach to simplifying Excel and other tools, making tech more accessible and less intimidating for everyone.

    Get ready to redefine digital collaboration with an in-depth look at Microsoft Loop and Planner. Discover how these tools seamlessly integrate traditional design methodologies with cutting-edge technology to boost creativity and productivity. We explore how Loop's capabilities enhance communication across platforms like Teams and Whiteboard, while Planner keeps tasks organized, taking cues from the Checklist Manifesto to minimize errors and maximize efficiency. Jennifer also shares insights on Microsoft's ongoing enhancements to their planning tools, aiming to clear the confusion often felt by users.

    Unleash the full potential of the Microsoft Power Platform with stories of innovation featuring tools like Sway, ClipChamp, and PowerPoint. From crafting visually compelling business proposals with Sway to leveraging ClipChamp's AI-driven transcription for dynamic training videos, these tools are revolutionizing workflows. Jennifer recounts the transformative experiences with Power Automate and Copilot, showcasing seamless integration for heightened productivity. To top it all off, a special guest appearance by an NZ365 Business MVP provides additional insights, making this episode a treasure trove of actionable knowledge and inspiration.

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    33 min
  • Anitha Eswaran's Journey: AI-Driven ERP

    FULL SHOW NOTES
    https://www.microsoftinnovationpodcast.com/607   

    Discover how Anitha  Eswaran, a celebrated digital architect from Sonata Software Europe, has pioneered her journey to being named an MVP in the ERP AI category. With nearly two decades of experience in Microsoft CRM and AXEPTA, Anitha's story is one of transformation as she embraces AI within Dynamics 365 Finance and Operations. She shares her experiences of integrating AI into ERP systems, the evolution of Dynamics F&O with game-changing features like co-pilot, and the AI-driven automation of business processes. Anitha opens up about her blogging journey, inspired by her husband's unwavering dedication, and how her family life, including raising twin boys and experimenting with Indian and UK-inspired vegetarian dishes, intertwines with her thriving career.

    This episode also casts a spotlight on the technical complexities and triumphs of working globally with Sonata, a Microsoft ERP gold partner. Tune in as we unpack the significance of frameworks like the Application Integration Framework and their role in connecting external systems to ERPs. Anitha's passion for sharing knowledge reflects in her community engagement and blogging, which ultimately garnered her MVP recognition. As we conclude, join me, Mark Smith, also known as the NZ365 guy, in expressing gratitude to Anitha for her invaluable insights into the dynamic world of business applications. This is an episode filled with inspiration and valuable lessons from a stalwart in the tech industry whose journey continues to motivate many.

    OTHER RESOURCES:
    Microsoft MVP YouTube Series - How to Become a Microsoft MVP
    90 Day Mentoring Challenge - https://ako.nz365guy.com/
    NewsLetter: https://www.linkedin.com/newsletters/7157714713630396420/

    If you want to get in touch with me, you can message me here on Linkedin.

    Thanks for listening 🚀 - Mark Smith

    20 min

About The Intelligence Age

From the publisher's feed

The Intelligence Age explores how intelligent technology is changing people, business, and work. Host Mark Smith [nz365guy] talks with practitioners, leaders, and innovators about putting AI to…

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