The Jason Cavness Experience

On this episode of the Jason Cavness Experience I talk to Adam Peddicord Founder and Chief Strategist at Customer Success by Design

cavnessHR website: https://www.cavnessHR.com

Jason's email: [email protected]

@cavnessHR across social media

@jasoncavnessHR across social media

We talk about the following

What is Customer Experience and Customer Design?

His company, Customer Success by Design.

Importance of providing your employees a great experience.

The advantages and disadvantages of being a Military Veteran Entrepreneur.

Adam's Bio

Adam Peddicord is the Founder and Chief Strategist at Customer Success by Design, a customer success solution organization that specializes in helping businesses grow their customer retention, loyalty, and satisfaction. He is also the host of Customer Success by Design - LIVE!!! stream series which aims to tell the tales, tips, and tricks of a Customer Success driven life.

Prior to founding Customer Success by Design, Adam led Customer Success organizations for fast growth SaaS companies such as MediaPRO, PayScale, and WhatCounts and publicly traded organizations like Oracle and Market Leader.

Adam is a U.S. Army veteran who holds a B.A. in East Asian Studies and Political Science from Western Washington University and an MBA with an emphasis on International Business from Seattle Pacific University.

When not guiding organizations to greater growth and customer success, you'll find Adam volunteering as an Emergency Responder, jamming to KEXP, playing in the dirt with his family, and expanding his horizons as a suburban chicken farmer.

Adam's Social Media

Company Website: https://www.csbydesign.com/

Company LinkedIn: https://www.linkedin.com/company/csbydesign/

Company FB: https://www.facebook.com/customersuccessbydesign/

Company Twitter: https://twitter.com/cs_by_design

Adam's Advice

Just keep the faith. Everybody out there. Stay true to yourself, stay true to your customers, pivot and make it happen.

The Jason Cavness Experience can be found at the following places.

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On this episode of the Jason Cavness Experience I talk to Sean Magruder Owner GSM Painting LLC cavnessHR website: https://www.cavnessHR.com

Jason's email: [email protected]

@cavnessHR across social media

@jasoncavnessHR across social media

We talk about the following

His Company GSM Painting.

The shortages in the skills trades.

Pros and cons of the painting business.

Challenges he has faced as an entrepreneur.

His time in the Navy.

Sean's Bio

Sean Magruder created GSM Painting LLC in August of 2017. Most recently, Sean has been working with the City of Kirkland on several contracts, most notably Heritage Hall, Kirkland's most iconic historical landmark. GSM painting is a Google five star rated business working on commercial and residential projects. Prior to his work with GSM painting, Sean was a Master-at-Arms in the United States Navy for 13 years. Sean holds a bachelor's of arts degree in Law/Public Policy from The Evergreen State College and an associate's of technical arts degree Paralegal from Edmonds Community College.

Sean's Social Media

Company website: https://www.gsmpainting.com/

Company Instagram: https://www.instagram.com/gsm_painting/

Company FB: https://www.facebook.com/gsmpainting/

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On this episode of the Jason Cavness Experience I talk to Matt Boyer cavnessHR website: https://www.cavnessHR.com

Jason's email: [email protected]

@cavnessHR across social media

@jasoncavnessHR across social media

We talk about the following

USMA Prep School.

West Point

4th Industrial Revolution.

Importance of having an advisory team.

Matt's Bio

Matt Boyer is the founder and CEO for Zylter, a Seattle-based tech strategy firm that merges analysis, strategy and design to guide strategic development andadoption of emerging technology. Matt work closely with a diverse set of early-stage Tech Builders and enterprise Tech Seekers to guide design and adoption of emerging technologies that enable the Future of Work and the Fourth Industrial Revolution, to include autonomous ground vehicles, unmanned aerial systems, extended reality (XR) and artificial intelligence (AI).

Prior to founding Zylter, Matt spent seven years' as a research leader for the RAND Corporation where he led strategic studies to guide adopt ion of emerging technologies for the U.S. Army, U.S. Special Operations Command and other Dependent of Defense organizations. Matt led studies to guide development of U.S. Army Leader-Follower and Squad Multi-Purpose Equipment Transport (SMET) autonomous vehicle programs. Matt holds a Bachelor of Science from the United States Military Academy and Master's degrees in Urban Planning and

Public Administration from the University of North Carolina. Matt also brings significant practical experience as an Army Cavalry officer and enlisted soldier.

Recently Zylter launch its Tech Strategy Tool Kit to provide a set of over 70practical methods and resources. The Tool Kit is currently applied by the Zylter team to deliver scalable tech strategy and is also applied by Tech Builder startups, such as Talespin Reality Labs, to offer tech adoption strategy consulting to their clients. Matt is excited about Zylter's continuing growth and ongoing plan to scale its unique blend of analysis, strategy and design.

Matt's Gift

I have the gift of free advice and help and discussions. I'm happy to just like we were just offer knowledge. Then you can take the part of it that. is valuable or you think is valuable and move on with it and the part that's not leave it.

But we work with a lot of early stage companies, we do strategy, we do analysis for early stage companies. So I think we're in a pretty good position of helping people think through that, helping them put together their information and thoughts in a way that they could start to build consensus, build, support, financial and otherwise.

Matt's Social Media

Matt's LinkedIn: https://www.linkedin.com/in/meboyer/

Matt's Email: [email protected]

Matt's Advice

The transition we're seeing with emerging technologies and workforce future. My biggest concern is not about technology. Technology's going to progress. But my biggest concern is how are we taking care of a significant portion of our population that is going to be disenfranchised? Not intentionally, but they're going to be disenfranchised. What are the rungs on the ladder of social mobility that we're going to give? Because right now, I would argue, from my experience and talking to other people and looking around that we have not done a good enough job of giving people a way up.

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On this episode of the Jason Cavness Experience I talk to Jared Wharton Founder and President at Forward Operating Base Brewery cavnessHR website: https://www.cavnessHR.com

Jason's email: [email protected]

@cavnessHR across social media

@jasoncavnessHR across social media

We talk about the following

His company Forward Operating Base Brewery.

How he is dealing with COVID-19 as a business owner.

Some programs he has participated in as a business owner.

What is a master brewer?

Traveling in Europe while stationed there in the Army.

His 11 year old daughter writing a book called "Strong, Bold, and Courageous: Words of Wisdom from a Fifth Grader From A to Z"

Link to purchase is below:

https://www.amazon.com/Strong-Bold-Courageous-Wisdom-Grader/dp/1691273007/ref=sr_1_1?dchild=1&keywords=MEADOW+WHARTON&qid=1596325569&sr=8-1

Jared's Bio

I DIDN'T COME FROM THE BREWERY WORLD: the taproom, the events, the bottle releases, in fact, just a few years ago I was wearing an Army uniform.

Way back in 2002 I brewed my first beer with friends. It was horrible! We burned the bag the grains were steeping in, and messed up just about every step you could mess up. But we made beer! In 2011 while in Afghanistan I started envisioning a place our Military and Veteran community could recognize as a place for them. I had no idea of what I was signing up for but that seed planted then grew into a place where hundreds of people of all types of backgrounds would come weekly to have a beer and feel at home. Today you can find me working hard to make beer that honors our Military or trying to keep up with our 4 kids and my gorgeous vegetarian wife. A pitbull and a chihuahua and a reef aquarium as if we didn't have enough to occupy our time on top of starting a new business.

I'm probably sipping an IPA or trying to perfect my hotdog chili and dreaming of ways I can better serve our Veteran community.

Want to know what gets me up and out of bed bright and early every day? Taking the few resources we have and figuring out how I can be better. If FOB can be the place that reminds you we live in the greatest country in the world and celebrate those who defend this great nation then I'll consider it a success. We are just getting started.

Jared's Social Media

Jared's LinkedIn: https://www.linkedin.com/in/jared-wharton-a04a87113/

Company FB: https://www.facebook.com/FOBbrewing/

Company Website: https://www.fobbrewingcompany.com/

Company Instagram: https://www.instagram.com/fobbrewing/

Jared's Advice

A lot of people think, I've got a great idea for a business.

But they've never really done what I call personal inventory of who they are. Meaning looking at me, look at all the giftings I have received.

What are you? What are you constantly focusing on what's always on your heart? If your business isn't one of those things, then that is probably not a good business for you. Because if you're going into it just because you think it'd be a good business instead of something you're truly passionate about, and you have to be careful when you say, follow your passion. Because we can all follow our passion but might not make any business sense to do that.

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On this episode of the Jason Cavness Experience I talk to Kenyon Salo – The James Bond of Speaking and Speaker Training

cavnessHR website: https://www.cavnessHR.com

Jason's email: [email protected]

@cavnessHR across social media

@jasoncavnessHR across social media

We talk about the following

How his 9TH Grade English teacher impacted him.

How to connect with you audience.

What started his interest in skydiving.

What makes him want to visit a country.

Pros and cons of being a professional speaker

Kenyon's Bio

Kenyon Salo is one of the top keynote speakers and trainers in the fields of inspiration, leadership, and adventure.

One of only five members on the Denver Broncos Thunderstorm Skydive Team, he is seen each week during game season flying into the Denver Broncos Stadium at 60+mph, ending with a soft tip-toe landing on the ten yard line. He brings to the stage over 20+ years of successful audience engagement through humor, awe-inspiring moments, prolific storytelling, and 'edge-of-the seat' content.

Kenyon's mission is to give your event the next generation of keynote presentation experiences.

Gift

Maybe there are people out there right now and they're saying, I've got a message, I've got a story, I've got something to share. I always felt like I should be on stage. I would like to pivot in this way and learn about speaking. The opportunity here is to join me, the team and our community of speakers that are up and coming.

It couldn't be a better time. Understand that what you do now shows up in six months. I'm telling people start now, so that you're strong six months from now, when the world opens up, and you're strong and ahead of the game. Join me there, and I'll jump on a free live call with you.

I will do 30 minutes of speaker strategy to understand your goals and help you get there. Click the link below for your free speaker strategy session.

https://training.kenyonsalo.com/

Kenyon's Social Media

Kenyon's FB: https://www.facebook.com/kenyonsalo

Kenyon's Twitter: https://twitter.com/kenyonsalo/

Kenyon's Instagram: https://www.instagram.com/kenyonsalo/

Kenyon's LinkedIn: https://www.linkedin.com/in/kenyonsalo/

Kenyon's YouTube: https://www.youtube.com/channel/UCUm9xuNjyfSe4Qx3ru_Ws8g

Kenyon's TikTok: @kenyonsalo

Kenyon's Advice

The number one thing that I want to leave with you today is to say yes, say yes. When you're thinking about saying no, and things like time, money, fear and responsibilities come up. Just say yes. Let the house figure itself out later. It will all work out. It always does. Simply say yes and let the house figure itself out.

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On this episode of the Jason Cavness Experience I talk to Yegor Nadvornyy Founder/CEO BrainRich Inc

cavnessHR website: https://www.cavnessHR.comJason's email: [email protected]

@cavnessHR across social media

@jasoncavnessHR across social media

We talk about the following

His company Brainrich Inc

Coming to the U.S. from Ukraine.

Never applying for a job.

His time at Microsoft.

Always having ideas.

Yegor's Bio

Yegor is originally from Ukraine. He came to the US fourteen years ago. He literally had $30 in his pocket, no friends, no job, no place to stay and he virtually spoke no English.

Just when he learned some basic English he moved to Miami to study Finance. He later became a first Ukrainian president of a Latino business student organization with 400 members.

After successfully employing all 400 members he also landed a job at Microsoft and moved to Seattle, WA. Microsoft was his job number 27 and just like with all the previous jobs he never actually applied for it.

After spending 4 years in virtually every role in Finance at Microsoft Yegor decided to live a life of no regrets and started his own company Brainrich Inc with a current focus on the physical and mental development of the kids.

Over the years Yegor worked and consulted in hospitality, retail, manufacturing, e-commerce, and even construction.

It is his passion to help businesses to discover and execute on their missed opportunities

Yegor's Social Media

Yegor's LinkedIn: https://www.linkedin.com/in/yegornadvornyy/

Yegor's email: [email protected]

Company email: [email protected]

Company Website: https://brainrichkids.com/

Company Instagram: @brainrichkids

Yegor's Advice

I should talk about the learning curve a little bit. I'll give you one interesting example of how I managed a learning curve recently. I wanted to do marketing and I had a lot of theoretical knowledge. But I didn't know how to do it.

So I went and I got a job at local college. People don't consider that there are jobs outside of what they do on653 a day to day basis. Like if you work at a bank, you don't think that you can get a job by teaching by becoming a professor. That's just one example of how you can overcome a learning curve.

Or how you can divert to slightly different industry and polish your skills. I was overqualified to teach. I was overqualified in marketing. But I had nothing on paper. So I got a job again, without the resume. They didn't even know that I had marketing knowledge and nothing on my resume had anything about marketing.

So I spent more time on this, but I was learning how to teach. When you teach you learn the best, right? Same thing I went to teach, that forced me to simplify my ideas, my understanding of marketing. I could deliver to 20 year olds to do that. I used to teach one class per semester.

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This episode of the Jason Cavness Experience is a Replay of the Influencer Brand Event.

cavnessHR website: https://www.cavnessHR.com

Jason's email: [email protected]

@cavnessHR across social media

@jasoncavnessHR across social media

Influencer Brand Event

This is a replay of the Influencer Brand Event I took part in recently. I talked about job search, LinkedIn, HR and other general items.

Want to become a TikTok brand than influences millions of people around the globe. Jason's message and training for you and our empowerment advisors are transforming your courage in your difficulties.

Josh Rian Jones Social Media

Josh's LinkedIn: https://www.linkedin.com/in/jr-j-205325168/

Josh's Instagram: https://www.instagram.com/theofficialmrjosh/

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On this episode of the Jason Cavness Experience I talk to David Stepania – Founder at ThirstySprout

cavnessHR website: https://www.cavnessHR.com

Jason's email: [email protected]

@cavnessHR across social media

@jasoncavnessHR across social media

We talk about the following

ThirstySprout.

What do non tech founders get wrong.

Advice for new developers to find their first position

Why is HR important.

David's Bio

David Stepania (Co-founder & CEO) of ThirstySprout - a hiring marketplace for specialized remote engineering talent - (www.linkedin.com/in/stepania/) - David has over 10 years of experience in business development in high-tech industries. He grew his last business DataMicro, which sold Cisco Products from 0 revenue to over 20 million in three years. He has acquired customers from Fortune 500 companies including FedEx, Avnet, Progressive, and UPS. In the first incarnation of ThirstySprout he linked partnerships with WeWork's entrepreneurial community and built engineering teams for companies like Rover.com & other venture-funded startups.

David's Gift

For anyone that's looking to do any kind of software development or just looking to build their next product or expand their team. We'll be happy to take off 10% from our hourly rate for anyone looking to either scale up their startup or looking to launch their MVP.

Mention that you heard or saw this on The Jason Cavness Experience for your discount.

David's Social Media

David's LinkedIn: https://www.linkedin.com/in/stepania/

ThirstySprout LinkedIn: https://www.linkedin.com/company/thirstysprout/

ThirstySprout Website: https://www.thirstysprout.com/

ThirstySprout FB: https://www.facebook.com/thirstysprout/

David's Email: [email protected]

David's Advice

Stay strong. We're living in an odd time because of this pandemic and lot of entrepreneurs are burning out because of isolation or whatnot. My advice is stay strong. Reach out to your peers and find other ways to connect if it's not in person.

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On this episode of the Jason Cavness Experience I talk to Taylor McLemore Managing Director of Techstars Workforce Development Accelerator

cavnessHR website: https://www.cavnessHR.com

Jason's email: [email protected]

@cavnessHR across social media

@jasoncavnessHR across social media

We talk about the following

The idea behind Codeable.

Patriot Boot Camp.

The business of Techstars.

When should a Founder stop?

The Workforce Podcast.

Accepting applications from non-profits to the next cohort.

Taylor's Bio

Taylor is a venture builder, scale operator, community connector, and investor. He is the Managing Director of the Techstars Workforce Development Accelerator. He supports founders building companies that enable human potential through work, investing across edtech, labor market solutions, and the future of work. Taylor was appointed by Governor Jared Polis and confirmed by the Colorado State Senate as a Public Member of the Colorado Banking Board, serving the consumer protection mission of DORA for the $56Bn+ state banking system. Previously, he was Managing Director of Able, a venture and product studio.

Taylor was responsible for Able's new venture and investing practice and all finance, legal, operations, and human resources functions for three offices on two continents while the company achieved 15x+ growth. While at Able, he was a co-founder and investment lead for Codeable, a coding school in Latin America. Taylor is the Founder and a Board Director of Patriot Boot Camp, a nonprofit built in partnership with Techstars and Governor Jared Polis. Patriot Boot Camp programs have worked with more than 1,000 military veteran and military spouse entrepreneurs to build technology companies of impact and scale. These companies have raised more than $110 million in venture capital and created more than 2,000 jobs. Previously, Taylor co-founded and was CEO of Prediculous, a social gaming company that participated in the 2013 cohort of Techstars Boulder.

Prior to that, Taylor worked in investment banking assisting in the arrangement of more than $12 billion in financing for leveraged buyouts, acquisitions, and other corporate transactions. Taylor worked as a Vice President at Bank of America analyzing the more than $500 million of annual real estate occupancy expense for the Global Operations Council. Also while at Bank of America, he worked on the MBNA, Countrywide, and Merrill Lynch merger integrations.

Early in his career he was a venture capital analyst and hedge fund analyst. He graduated Magna Cum Laude with a Bachelor of Arts in Economics and Spanish, Phi Beta Kappa from Davidson College. During his undergraduate work, he studied at Universidad de San Lorenzo in Madrid, Spain. Taylor received the Kemp Scholar at Davidson College and studied the Adaptive Market Hypothesis and Efficient Market Hypothesis in Chile and Argentina.

Techstars Workforce Development Accelerator Applications for Non-Profits

Information on applying as a non-profit and the application link is below. Application deadline is August 28.

https://www.techstars.com/newsroom/now-accepting-nonprofit-applications-for-the-techstars-workforce-development

https://docs.google.com/forms/d/e/1FAIpQLSe2g4jeJuV10_oL-f0xKtAcdVOcZGvxTdtIh5LDqtg7KQyGUw/viewform

Taylor's Social Media

Taylor's Twitter: @taylormclemore

Taylor's Website: https://www.taylormclemore.com/

Workforce Podcast: https://www.theworkforcepodcast.com/

Taylor's Advice

One thing that I've been really trying to embrace, it's actually one of the values of TechStars. Which is quality over quantity. I feel like we live in a world dominated by quantity. If it's a digital world, we could spin that up to a million people, or 100 million people. I really am excited to focus on things where you can start with how do I drive quality. Quality of experience in what I'm building for one user or one client?

How do I think about how I'm spending my time instead of putting in a bunch of time and then am I thinking about the quality of it? Because in my experience, it's really hard to reverse engineer that after the fact. It's really hard to figure out quality after you've started. When you start with quality and you stay dedicated to quality. You can scale with quality. I've been thinking a lot about that. I would just share that idea for people to think about how it might apply to what they're doing in their lives and how they're investing their time. So hopefully that idea resonates.

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This episode of the Jason Cavness Experience is a Replay of David Meltzer's 2 Minute Pitch Competition

cavnessHR website: https://www.cavnessHR.com

Jason's email: [email protected]

@cavnessHR across social media

@jasoncavnessHR across social media

Pitch Format

10 companies participated. With each pitching for 2 minutes and David giving 3 minutes of feedback and advice. David awarded prizes to the top 3. Spoiler alert, I finished in the top 3.

August Two Minute Pitch Competition

Here is the link to apply to compete in David's two minute pitch competition on August 28 at 11 am PST

https://dmeltzer.com/pitch/

This is a great opportunity to get your company out in front of lots of people.

David's Social Media

David's FB: https://www.facebook.com/davidmeltzer11/

David's Instagram: https://www.instagram.com/davidmeltzer/?hl=en

David's YouTube: https://www.youtube.com/channel/UCflt1OopRWIApMOjVgZyJ6Q

David's Twitter: https://twitter.com/davidmeltzer?lang=en

David's LinkedIn: https://www.linkedin.com/in/davidmeltzer2/

Text David at (949) 298-2905

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