Colin McMahon speaks with Ryan McAbee, Director of Keypoint Intelligence's Production Workflow Consulting Service, about five key phases to recovery from COVID-19 for the printing industry and where the market will go over the next 5 years.

ODS Director German Sacristan sits down to talk with Gareth Roberts, Managing Director at UK-based Bishops Printers. The two talk about the initial shock of COVID Wave One and how the company is reinvesting and rethinking for the future.

Research Analyst Colin McMahon sits down with Business Development specialist Karen Kimerer for a talk about the “professional social media platform.” The two discuss mistakes to avoid and how to strategically setup your profile to achieve the most value for yourself and your company.

Director German Sacristan gets a European perspective on the coronavirus when he sits down with Valentina Vivian, a process analyst with Italian print service provider L’Artegrafica. The two discuss the initial fallout from the COVID outbreak, as well as how rebuilding and realigning efforts are materializing.

Senior Analyst Colin McMahon sits down for another discussion with Business Development Expert Karen Kimerer to discuss where print service providers fail when it comes to sales strategies. The two also talk about the impact of the COVID-19 pandemic on sales and how companies can use this downtime to refine their client relationships.

Printers across the globe have faced remarkable challenges to business continuity in 2020. Now, more than ever, the ability to rely on key financial and operational data is critical to inform and influence the next steps to take. In this episode Ryan McAbee and Colin McMahon briefly discuss the results from this year’s North American and European Software Investment Outlooks that were focused on PSP’s use of data and KPIs.

Managing director at Markzware Europe David Dilling sits down with Senior Analyst Colin McMahon to elaborate on the print software solutions they provide. Dilling also expands on the importance of flexibility and adaptability when it comes to managing the needs of the print industry.

Director German Sacristan sits down with Bob Boyle, Chief Telepath at Telepathic Graphics, to discuss how his company responded to the COVID-19 pandemic.

Senior Editorial Analyst Colin McMahon sits down for another conversation with Business Development Specialist Karen Kimerer to discuss why customer education is important for print service providers looking to remain competitive during COVID-19 and beyond.

Greg Sweers, CEO and Steward of ACTS360, talks about what it was like for the MSP during COVID-19, from preparation to everything that followed.