Dianne Lowther has 30 years experience in learning and development and is a Certified Master Trainer of Neurolinguistic Programming with 23 years of practice, She’s the author of the book 'NLP for Work, the practical guide', working mostly with senior executives, leadership teams, HR and technical professionals. In this episode, we discover more about what NLP is, how it works, its benefits, how it relates to communication, and much, much more.