"Ensure that every person included knows exactly what the end result is supposed to be". In this episode, OEP #38, Kevin discusses 4 steps in creating success with activities in your business.

"We all like to be appreciated in one way, shape, or form". In this episode, OEP #39, Kevin elaborates on the positives of having a "thank you" culture and how we can bring the "thanksgiving" mindset into our personal lives and work lives throughout the year.

"They start off with an objective in mind... and then they continue to work until they are either able to get close to or surpass the objective they had". In this episode, OEP #36, Kevin discusses how having the right mindset, open to change, can be very beneficial for your business.

"Whether you love someone, or not so much, you can learn something from everyone". In this episode, OEP #35, Kevin explains that, regardless of how you feel about someone, you can always learn from anyone.

"Are we staying optimistic and talking about how we overcome that annoying stuff? Because that's what separates the winners from everyone else". In this episode, OEP #34, Kevin discusses how the "annoying stuff" in our daily work life can be dealt with in a productive manner. 

"People who are optimistic tend to be doing more, achieve more, and are happier people". In this episode, OEP #33, Kevin compares and contrasts optimism with pessimism/realism to discuss the impact that being optimistic has in our businesses.

"The culture of any organization is shaped by the worst behavior the leader is willing to tolerate". In this episode, OEP #32, Kevin explains how engaging in conflict is necessary for an excellent work environment.

"Team Culture is just anything that you can use or do that helps the team see each other as individuals and human beings". In this episode, OEP #31, Kevin emphasizes the importance of defining a Team Culture that is able to withstand the day-to-day surprises in the workplace.

"When they're not prioritizing dentistry, that means we need to do a better job". In this episode, OEP #30, Kevin discusses the need for the prioritization of dentistry while he compares dentistry with other products we feel we "need". 

Role playing is practice for every day communication within your business. In this episode, OEP #29, Kevin uses his recent experiences to help reiterate the importance of role playing.