To be fair, about 80% of all flights are ON time — that is, within 15 minutes of the scheduled time. The other 20% are delayed, and it might seem a huge number, but consider this: a commercial flight is not like hopping into a car and driving away. It’s an extremely serious operation that requires lots of coordinated work from hundreds of people. Just recall how many steps do you, as a passenger, need to take to get on board!

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