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Welcome to the eighth episode of The Making of SMILE & CO.! Listen to Dr. Ashley Joves' story as she discusses the headaches of having so many things left on her plate with the grand opening approaching. This episode is packed with interesting information and perfect for anyone thinking about starting their own dental practice. Tune in and listen carefully, because you won't want to miss this week's episode!

Sponsor of the Show

Stream Dental Staffing Solutions is The Making of SMILE & CO.'s new sponsor! They provide human resource services that will help you create a strategy, and find the best employees for your practice. They also help write policy manuals and employee handbooks. Use special discount code TDM25 to get 25% off their store!

Time-Stamped Show Notes

0:00 Information about Stream Dental Staffing Solutions.

1:52 Ashley talks about how Samantha and Tatiana from Stream Dental Staffing Solutions are helping her sort resumes, choose suitable candidates, and come up with valuable human resource documents.

2:54 Intro

4:15 Ashley talks about all the things that she has left to do with internet phones, Open Dental, Yapi, and Local Med online appointment booking.

5:15 Why use Open Dental as practice management software?

12:03 Why Ashley believes Yapi will work well for the onboarding process.

16:31 Ashley talks about hiring her first and second employees, and how they're a great fit.

19:25 Ashley doesn't want an office manager because she intends to learn the ropes first.

23:30 Why she doesn't regret buying anything, even though she's way over budget.

25:45 Hiring is a huge part of opening a dental practice.

26:47 There's a whole module based on recruitment in Delivering Wow with Dr. Anissa Holmes.

28:35 What kind of team players do you need in a practice?

25:15 How to screen applicants.

36:15 How her new employees balance her personality and why she doesn't want a dominant figure in her office.

38:38 Ashley will open the phone lines next week to begin pre-booking appointments.

39:12 She suggests Michael move to Folsom to help her with ground marketing.

40:08 How the interior design costs are too expensive.

42:25 She discusses all the constructio

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