The Malliard Report: Where the Paranormal Meets Pennsylvania Grit.

While Jim Malliard is the face (the voice?), lead researcher, booker and scout, web developer, marketing strategist, merchandise design, and countless other roles, he does also have a small team that…well, really doesn’t do much more than send nonsensical texts, and call in and harass him during live call shows. This week Jim begrudgingly welcomes one of these individuals to the show to discuss a smattering of random topics. This week Jim features Christopher Olson to the show.
Chris…me…the person writing this right now…has been a part of the show for a number of years now. Forget the fourth wall for a bit. I’m just going to write to you dear reader and listener as if we were sitting across from each other over a cup of coffee. As many of you know, I help Jim with the show notes and some behind the scenes producer stuff. I’ve had the pleasure of calling Jim a friend for quite some time. I love the paranormal, conspiracies, music, food, and coffee. I’ve been a musician for a majority of my life, enjoy conducting ITC sessions at known paranormal locations, shooting pictures of my surroundings and everyday life, and yelling at my tv at choking sports teams.
If you find yourself at all interested in my ventures, feel free to check them out. You can find my music on all platforms (Spotify/Apple/etc.) under the name inheritance. If you want to check out some of my ITC session, stop by my YouTube channel here: www.youtube.com/channel/UC_6_uZuFB2AbkA0o8HjBaSQ or just follow me on Instagram @cristoforo_son_of_ol . For all things Malliard, head over to malliard.com where you can catch past shows, merch, the newsletter, and the weekly live chat every Tuesday at 9 PM EST. Make sure to rate and subscribe through your favorite podcasting app.
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In 1987 Michel Desmarquet stated that he was abducted by very kind and attractive, 8-foot tall, hermaphroditic, humanoid aliens and taken to their advanced planet. He was shown the function of the universe through a metaphysical form, in addition to how to correct our planets future path, and potential warnings if we do not. Quite a story to say the least, but the real question is how does this story, and a Chinese Court Interpreter have a common thread? Well this week’s guest on The Malliard Report, was so moved by the Thiaoouba Prophecy, he set out on his own journey to follow in the path of Michel. This week Jim welcomes Samuel Chong.

Samuel comes from Beijing, China. With a bachelor’s degree in Economics from University of California, Berkeley, he also studied Economic History at London School of Economics and Political Science and Financial Analysis at Universidad Carlos III de Madrid. A former instructor for the Court Interpreters Program at University of California, Los Angeles Extension Program, he specializes in translating legal and financial documents as well as interpreting as a certified court interpreter for patent and complex litigation cases involving companies located in the US, Japan, Taiwan, and mainland China. Samuel is also responsible for the Chinese publication of Michel’s book, and the catalyst for his own journey.

This is certainly an interesting episode, and Samuel and Michel’s stories are incredible. Make sure you are catching all the latest with The Malliard Report over at malliard.com where there is the past shows, Tuesday live chat, merch, and so much more. Remember to rate and subscribe through your favorite podcast app and connect with Jim on all social media platforms.

 

 

No matter what your take on the events that surround the whole covid situation, the one thing that everyone can agree on is that the landscape has drastically changed. For months we were forced into isolation with nothing more than a digital outreach to everyone around us. To say that it has altered a major component of our psyche would be a gross understatement. This week on The Malliard Report Jim welcomes back a fan favorite and show regular to discuss the new wave of upcoming “sociopaths.” This week features the one and only Rebecca Housel.
“Rebecca Housel, Ph.D., known as The Pop Culture Professor, is an international best-selling author and editor in nine languages and 100 countries. Rebecca, listed in the Directory of American Poets & Writers for her work in nonfiction, was nominated by Prevention magazine essayist and best-selling author of The Immortal Life of Henrietta Lacks, Rebecca Skloot, to the National Association of Science Writers for her work on cancer. Rebecca has published with best-selling author of The Accidental Buddhist, Dinty Moore's literary nonfiction journal, Brevity, and with commercial publications like Redbook magazine and online journals like In Media Res. Her recent interviews appear in publications such as the LA Times, Esquire, USA TODAY, The Huffington Post, Inside Higher Ed, Woman's World magazine, and Marie Claire as well as on FOX news, and NBC Dr. Housel currently works on the Editorial Advisory Boards for the Journal of Popular Culture and the Journal of American Culture; she has also worked as a reviewer for Syracuse University Press and Thomson Wadsworth. A writer of all genres, Housel has written and published both fiction and nonfiction in over ten books and 398 articles, essays, book chapters, book reviews, and encyclopedia entries.”
Dr. Housel stresses the importance of mental health and that we all should be aware for ourselves and those around us. We cannot express enough that you should never feel embarrassed or that you can’t reach out for help. There are always resources available and many people willing to provide them. You can keep up with all of Dr. Housel’s work at rebeccahousel.com or through most social media platforms. For all things Malliard, head over to malliard.com to catch up on past shows, sign up for the newsletter and so much more. You can also follow through all social media platforms.  
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At this point it is no surprise that the last two and half years has driven change and created new platforms in which people live and work. The work environment looks nothing like what it did just three years ago. To accept such a drastic change is challenging enough, but to become the norm is an entirely different ball of wax. But that is where we are now. Companies can exist with employees working out of their offices and bedrooms. Along with that, the educational systems have had to overcome the exact same trials and obstacles the work forces encountered. For years, colleges have allowed people to earn degrees without even setting foot upon a campus. So why has it taken this long (and an event of this caliber) to make that shift into primary education?

This week on The Malliard Report, Jim features a guest that has taken on this challenge head on, but from a totally different viewpoint. It is one thing for schools to put into place the infrastructure to accommodate virtual learning, but what about the parents? Just like working from home, learning from home is a skill that many people were forced to learn, and learn quickly. Jim’s guest Tillie Elvrum made it her goal to do just that. To work with parents and children to get the most benefit out of their virtual learning experience.

“Tillie Elvrum is an education advocacy pioneer with experience at the state and national level. She founded Elvrum Consulting after two decades of education reform and school choice advocacy. With a background in communications, early childhood education, and personal experience as a parent advocate, Tillie specializes in grassroots organizing, parent engagement, school choice policy, and innovative education models. Tillie previously served as President of the National Coalition for Public School Options Board of Directors where she led a network of advocates in 30 states. She worked to advance policies that would increase educational opportunity for students in statehouses across the country and on Capitol Hill. She currently serves as President of the Colorado Coalition of Cyberschool Families Board of Directors and leads the Parent Support for Online Learning initiative. She previously served as a board member for the Ohio Coalition of E-School Families and as board treasurer for Ohio Connections Academy. Additionally, she serves as an advisor to Spark Mindset, Inc. — a social enterprise company for cybersecurity education and training.”

While a lot of us have adopted a lifestyle around this from home system, Tillie certainly has created methods that make it much easier. If you are struggling with it, or just wanting to try and make it better for yourself, or your child check out Tillie’s website parents4support.com. For all thing Malliard, make sure you head over to malliard.com where all the past shows, merch, newsletter signups, weekly live chat, and much more can be found. Remember to subscribe and rate the podcast through your favorite podcast app because it really helps the show! Connect with Jim on social media @malliard

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It is a process that we have all encountered. You go to the doctor (which is already a pain in the butt to get into) go through whatever exam you have lined up, the doctor scribbles some illegible gibberish on a piece of paper and sends you to your local pharmacy. You know it will take a little bit of time, and your stomach is doing most of the talking right now, so you decide to grab a bite on the way over to the pharmacy. You grub your burger, pull into your local WalAideRiteGreens, meander to the back and queue up in the line. You finally get to the window, only to find out that your prescription isn’t ready yet. “HOW HARD CAN IT BE!? Just take the pills from the container, and put them in the bottle for me” you scream inside of your head. But, there is much more to it than just that. This week’s guest on The Malliard Report is here to dispel all the misconceptions of life in a pharmacy, discuss specialty medications, the opioid crisis, and much more. This week Jim welcomes pharmacists number 1 Fan & Advocate, and podcaster Todd Eury to the show.
“Pittsburgh native Todd Eury from Brownsville, Pennsylvania, started the first podcast about the profession of Pharmacy in 2009, and today, it’s the global leader in podcasting about the business and profession of the pharmacist. Todd Eury started the Pharmacy Podcast Network in March of 2009. Todd is the CEO of the Pharmacy Publishing Network, the parent publication of the Pharmacy Podcast Network. With the editorial, C.E. education support, and evidence-based podcasting divisions, Eury directs the leading audio publication in the Pharmacy Industry.”
Todd is an excellent guest, and does a great job at peeling the curtain back to what happens behind the scenes in the local pharmaceutical world. Todd’s take on certain issues in today’s time is certainly one worth noting. If you want to check out Todd’s podcast make sure to stop by pharmacypodcast.com where you can also join the “U.S. Pharmy.” For all things Malliard, head over to malliard.com where you can catch past shows, merch, the newsletter, and the weekly live chat every Tuesday at 9 PM EST. Make sure to rate and subscribe through your favorite podcasting app.  
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At this point, does this week’s guest really need an introduction? If you have listened to The Malliard Report for any length of time you will certainly recognize this voice almost instantly. Always on the go with some new project, and always a fan favorite and show friend, this week Jim welcomes Mark Anthony. So without any further ado, let’s just jump into this thing.

“Mark Anthony the “Psychic Lawyer and Psychic Explorer (aka Psychic Attorney and Psychic Adventurer),” is a world-renowned fourth-generation science-based evidential psychic medium who communicates with spirits. He is the author of the critically acclaimed Amazon and spiritual bestsellers Never Letting Go and Evidence of Eternity. Mark’s credentials and experience are unparalleled in the paranormal world. He is an Oxford-educated trial attorney licensed to practice before the United States Supreme Court. In England he studied Mediumship at the prestigious Arthur Findlay College for the Advancement of Psychic Science.”

Make sure to head over to Mark’s website afterlifefrequency.com where you can find his books, testimonials and interviews, schedule a reading, links to all his social media, and so much more. For all things Malliard, head over to malliard.com for merch, past shows, and the live chat every Tuesday 9 P.M. EST. Remember to rate and subscribe through your favorite podcasting app.

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Live calls always make for great content, but listening to them in real time, or after is only half the fun. Join in on the weekly discussions yourself every Tuesday at 9 p.m. EST in the Duck Pond chat over at malliard.com where you can also catch other past episodes, merch store, and much more. Remember to rate and subscribe through your favorite streaming or podcast app and share the show on your socials!

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit themalliardreport.com

After all these years, we’ve gotten to know the voice of the great Jim Malliard quite well. We know his foray into the paranormal. Struggles and achievements in the world of maintaining a podcast for more than a decade (and the strange cast of characters he keeps around to help with it), and even some of his interests and hobbies outside of life behind the mic, but very, very rarely does the curtain blow enough in the ethereal breeze that we get a true peek into the world of the “duck master” himself. This week, the breeze of destiny just so happens to be working in our favor with Jim’s featured guest, and that curtain is blown wide open. This week Jim welcomes his better half, the one and only, Tabby (Mrs. Duck Master) Malliard.
It has been eight long years since we have had the absolute privilege to have Tabby on the show, and this week we finally break that much too long absence. Tabby joins Jim to share some insight into what a day in the life looks like. From overcoming some serious health challenges, taking on a menagerie of pets, to even just the chaotic day-to-day life that comes with having kids, we get to hear about it all. Tabby has a truly fascinating story to tell, especially about when her and Jim first got together. (Imagine going on your first date with someone to only have to tell them in a few days you have to undergo a life-altering surgery) This is fantastic episode and a privilege to be able to have Tabby on.
Make sure you are keeping up with all of the latest with The Malliard Report over on malliard.com. There are past show, newsletter signups, merch, a weekly live chat, and so much more. Remember to rate and subscribe on your favorite podcast or streaming app, and reach out to Jim on social media @malliard.
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Podcasts are everywhere. They are part of our daily lives. While we are at the gym, on our way to work, chores around the house, or sometimes just comforting background noise, we always have our favorite content ready to go; True crime, DIY, self-help, spooky stories, and conspiracies all neatly packaged in easy to search UI on our favorite platforms. But, not that long ago in the grand scheme of things, this burgeoning new wave of content was difficult to access. Resources and topics were few and far between and figuring out how to get your creation out there and discovered were new and uncharted territories. This week’s guest on The Malliard Report was on the forefront of that expedition. Today, Jim welcomes the Godfather of podcasting, Jeff Townsend.

“Jeff has been creating content for over 15 years, with over 1.5 million views/listens/downloads across various platforms. After taking a break for several years to focus on his career in Marketing, he is now back in the mix of things with this new passion project: Indie Podcaster Jeff, AKA Podcast Father, interviews content creators of all stripes on Indie Podcaster podcast. What is it they’re passionate about? What drives them? His goal is to highlight and promote creators and artists. Some may be well known; others are lesser known but just as spirited. Jeff is bringing you the stories of independent creators on Indie Podcaster. Join him on this journey, as the Indie Podcaster.”

This is a fun episode because you get to peek into the past and understand what it was like to blaze a trail of a medium that was still in its infancy. You can follow Jeff’s work over on his website podcastfather.com or catch him on Twitter @podcast_father. For all things Malliard, head over to malliard.com for merch, past shows, and the live chat every Tuesday 9 P.M. EST. Remember to rate and subscribe through your favorite podcasting app.

Call centers are one of the most unique experiences from both a consumer and employee standpoint. As a customer, we often feel the frustrations of long wait times, being helplessly passed around from department to department, having to tell our story six different times only to be met with the “…why are you calling in today…” As an employee, it can be equally frustrating: long and/or strange hours, poor management, high churn, lack of training, and at times what feels like a never-ending stream of angry customers on the other end of the line call after call after call. Neither scenario is exactly a win for either party and this has been the sort of mindset for decades. It sucks, we know it sucks, and that’s just the way that it is. But what if there was a different way? Modern approaches that could simplify the process and increase first call resolutions, make the job easier for the agents, and much more. This week on The Malliard Report, Jim welcomes a guest that is taking this task head on. This week we welcome Thomas Laird to the show to discuss the future of AI use in call centers, managing floors better, NFTs, and much more.
“Tom Laird is the founder and CEO of award winning Expivia Interaction Marketing Group. Expivia is USA BPO omni-channel contact center located in the USA. Tom has 25 years of experience in all facets of contact center operations. Tom has the honor of being a member of the Nice inContact iCVC Board. The iCVC is a select group of Nice inContact customers selected to join as trusted advisors to help inContact validate ideas for new products and plans for future innovations. Prior to starting Expivia, Tom was the head of call center operations or a large BPO that specialized in financial services. Having this past know-how has given him the responsibility of running many service and sales programs for most of the largest 15 financial institutions the USA.”
Tom does a great job at peeling back the curtain and showing a sneak peek of what is on the other side of the phone call that we all too often dread. He also shares how the future could actually be brighter for the industry. You can find Tom’s book Advice From A Call Center Geek on major online retailers. To keep in the latest loop with The Malliard Report head over to malliard.com where there are past shows, the newsletter, merch, the live chat, and so much more. Remember to rate and subscribe through your favorite podcast app!  
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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit themalliardreport.com