The Modern Selling Podcast

Are you ready for the unexpected twist in the world of sales coaching? Get ready to be surprised by an unconventional approach to overcoming objections. Stay tuned for the big reveal that will change the way you think about coaching sales teams. Find out the surprising insight that will revolutionize your sales leadership.

If you're feeling frustrated with your sales team's performance and struggling to hit quotas, then you are not alone! Sales leaders often face the challenge of coaching their teams to overcome objections, but traditional methods may not be yielding the desired results. It's time to shake things up and find a new approach to drive success. Don't miss out on this game-changing revelation!

Mastering Objection Handling Effective objection handling is crucial in sales, requiring sales teams to navigate challenges and turn objections into opportunities. By mastering objection handling, sales reps can build trust with prospects and guide them towards making informed decisions. Coaching sales teams to overcome objections is a key aspect of driving successful sales outcomes.

This is Jon Freeman's story:

Jon Freeman's entrance into the world of sales was anything but planned. Despite initially pursuing a career in data processing, he found himself immersed in technology and sales. It was through this unexpected journey that Jon discovered his passion for helping people navigate the complexities of decision-making. His personal evolution from a hesitant salesperson to someone who now thrives in the sales environment provides a unique foundation for coaching others to overcome objections. Jon's story is one of unexpected turns and valuable insights, offering a relatable narrative for sales leaders looking to guide and empower their teams to excel in handling objections and driving sales performance.

In this episode of The Modern Selling Podcast, Mario Martinez Jr. sits down with Jon Freeman, the Vice President of Global Sales at Innerspace.io, to dive into the intricacies of coaching sales teams to overcome objections. Jon's journey from data processing to sales provides a unique perspective on understanding objections and guiding sales teams through their individual paths. He emphasizes the importance of empathizing with prospects, leveraging the Socratic method for effective coaching, and cultivating strong listening skills within sales teams.

Throughout the discussion, Jon's practical advice and insights underscore the value of personalized coaching approaches and empathetic listening skills. His emphasis on the human element of sales and ethical business practices makes this episode a valuable resource for sales leaders and professionals aiming to enhance their sales strategies and team performance. With relatable anecdotes and expertise, Jon's conversation with Mario Martinez Jr. offers a fresh perspective on navigating objections and fostering meaningful sales conversations, making it a must-listen for sales leaders looking to elevate their team's objection handling skills.

Your customer is more comfortable not making a decision, even when that decision is better for them. Your job is to help them cross that chasm or jump across that fence. - Jon Freeman

This week's special guest is Jon Freeman

Jon Freeman, the vice president of global sales at Innerspace.io, brings a refreshing blend of accidental sales experience and strategic leadership to the table. With a background in technology and a career that spans industry giants like Novell and Intel, Jon's journey from reluctant salesperson to sales management offers a unique perspective on coaching sales teams to overcome objections. His approachable demeanor and deep understanding of complex B2B sales make him a valuable resource for sales leaders looking to elevate their teams' objection-handling skills. Jon's ability to blend practical wisdom with a touch of humor creates an engaging and relatable narrative that resonates with sales professionals seeking to navigate the challenges of objection coaching.

In this episode, you will be able to:

• Master objection handling techniques to close more sales and boost team performance.

• Cultivate lasting customer connections that drive loyalty and repeat business.

• Navigate the fine line between managing a team and being a successful salesperson.

• Leverage cutting-edge technology to supercharge your sales approach and stay ahead of the competition.

• Embrace integrity as the cornerstone of successful and sustainable sales relationships.

The key moments in this episode are: 00:00:00 - Overcoming Objections in Sales Coaching 00:01:38 - Jon's Background and Innerspace.io 00:06:45 - Juicy Personal Story 00:09:56 - Coaching Sales Teams to Overcome Objections 00:13:33 - Practical Strategies for Sales Coaching 00:14:37 - Importance of Sales Guide and FAQ Document 00:15:26 - Dealing with Objections and Rejections 00:17:32 - Identifying Ideal Customers 00:20:23 - Testing and Iterating in Sales 00:25:49 - Selling New and Innovative Solutions 00:28:16 - The turning point in sales and statistics 00:33:24 - Importance of emotion in sales 00:35:09 - Building long-term relationships 00:36:56 - Balancing quotas and relationships 00:40:36 - Focus on the customer 00:41:33 - Challenges in Enterprise Sales 00:42:00 - Measuring Sales Team Performance 00:43:31 - Industry-Specific KPIs 00:44:15 - Tracking KPIs 00:45:04 - Connecting with Jon

Timestamped summary of this episode: 00:00:00 - Overcoming Objections in Sales Coaching Jon discusses the challenge of coaching sales teams to overcome objections and emphasizes the importance of understanding individual mental maps and using the Socratic method to help sales reps navigate objections effectively. 00:01:38 - Jon's Background and Innerspace.io Jon shares his accidental journey into sales and introduces Innerspace.io, a company specializing in locationing using existing wifi systems to solve organizational challenges and improve productivity. 00:06:45 - Juicy Personal Story Jon reveals his background as a figure skater and being invited to the first U.S. luge team, highlighting his early competitive spirit and the decision not to pursue the opportunity due to family attachment. 00:09:56 - Coaching Sales Teams to Overcome Objections Jon emphasizes the need for sales leaders to understand and respect individual sales reps' unique mental maps, use the Socratic method, and focus on the prospect's point of view to effectively coach them in overcoming objections. 00:13:33 - Practical Strategies for Sales Coaching Jon provides practical strategies for sales coaching, including creating a list of common questions and answers, leveraging the knowledge of top sales reps, and encouraging active listening and empathy to understand the prospect's perspective. 00:14:37 - Importance of Sales Guide and FAQ Document Jon emphasizes the importance of including a QA document in the sales guide for coaching sales reps. He also highlights the misconception CEOs have about the sales guide. 00:15:26 - Dealing with Objections and Rejections Jon shares a humorous yet frustrating experience of facing objections and rejections, including an instance where a prospect responded with a rude message. Mario empathizes with the challenges of handling such situations. 00:17:32 - Identifying Ideal Customers The discussion shifts to the importance of not wasting time on "dumb" customers and using judgment to recognize unproductive interactions. Jon emphasizes the need to recognize when to give up on certain prospects. 00:20:23 - Testing and Iterating in Sales Jon draws insights from statistics and marketing courses, highlighting the significance of testing, especially when selling a new product or targeting a new audience. He stresses the need for continuous iteration and adaptation in the sales process. 00:25:49 - Selling New and Innovative Solutions Jon shares his experience of selling new, innovative solutions and highlights the unique skill set required for such sales. He advises managers to carefully select sales reps for selling new products and emphasizes the importance of early adoption in such scenarios. 00:28:16 - The turning point in sales and statistics Mario shares his experience of struggling in statistics and how it led him to realize his path in sales. He also talks about the importance of perseverance and seeking help when facing challenges. 00:33:24 - Importance of emotion in sales Jon emphasizes the significance of conveying genuine care and emotion in sales interactions. He discusses the impact of sincerity and emotional connection on customer relationships and decision-making. 00:35:09 - Building long-term relationships Mario reflects on the importance of building long-term relationships with clients, highlighting the lasting impact of genuine appreciation and maintaining contact with individuals, even beyond immediate sales transactions. 00:36:56 - Balancing quotas and relationships Jon discusses the balance between meeting sales quotas and building long-term relationships with clients. He underscores the importance of integrity, efficiency, and assertiveness in sales interactions, while also prioritizing long-term value and connections. 00:40:36 - Focus on the customer The conversation concludes with a focus on prioritizing the customer and recognizing the significance of understanding the sales cycle. Mario emphasizes the need to align sales efforts with addressing customer needs, while Jon highlights the role of prospecting, engagement, and problem-solving in sales leadership. 00:41:33 - Challenges in Enterprise Sales Jon discusses the challenges of selling to large enterprise customers, highlighting the lengthy sales process and the complexity of B2B sales. He questions the effectiveness of current sales metrics in this environment. 00:42:00 - Measuring Sales Team Performance Jon emphasizes the importance of tailoring metrics to the experience level and situation of sales reps. He suggests measuring prospecting for new reps and various funnel stages for different types of sales. 00:43:31 - Industry-Specific KPIs Jon stresses the importance of industry-specific KPIs, such as measuring contacts in a company for big ticket items or tracking funnel stages for single transaction sales. He advocates for competition and coaching based on KPI performance. 00:44:15 - Tracking KPIs Jon advocates for tracking as many KPIs as possible and ensuring transparency with reps. He advises using dashboards and discussing KPIs in weekly calls. Jon also emphasizes the need to promote good behavior and take responsibility for underperforming reps. 00:45:04 - Connecting with Jon Jon shares his contact information and willingness to connect with sales professionals. He encourages personalized connection requests and emphasizes the importance of reaching out with a clear purpose.

Winning Customer Loyalty Building strong relationships with clients is essential for long-term success in sales, as loyal customers are more likely to make repeat purchases and recommend your business to others. Overcoming objections through effective coaching helps to establish trust and credibility with customers, ultimately winning their loyalty. Sales leaders must focus on coaching their teams to prioritize customer relationships over short-term gains.

Leading vs. Selling Sales coaching should emphasize the importance of leading prospects through the sales process rather than simply focusing on making a sale. By guiding prospects with empathy and understanding, sales teams can create meaningful interactions that lead to conversions. Coaching sales reps to adopt a leadership mindset helps them build rapport, address objections, and ultimately close more deals.

The resources mentioned in this episode are:

• Connect with Jon Freeman on LinkedIn and mention that you heard him on the Modern Selling podcast with Mario Martinez Jr. to establish a personalized connection request.

• Check out Jon Freeman's Twitter profile and follow him for valuable insights and updates on sales and sales management.

• If you're interested in reaching out to Jon Freeman, make sure to personalize your connection request on LinkedIn and mention whether you liked or hated the movie Megalopolis.

• Download FlyMSG at flymsg.io for free to save 20 hours or more in a month and increase your productivity with a free text expander and personal writing assistant.

• Watch the movie The Graduate for a classic coming-of-age story and immerse yourself in the timeless tale that Jon Freeman enjoys.

Are you ready for a mind-blowing revelation that will completely change your perspective on modern selling techniques? Get ready to uncover the unexpected truth that will revolutionize the way you engage with your customers and close more deals. Stay tuned to find out how to transform your sales approach and elevate your success to new heights.

Do you want to increase your sales effectiveness and build stronger relationships with your customers? If you're ready to discover the solution to achieving that result, stay tuned for an engaging and insightful approach that will transform your selling techniques and resilience. Let's dive in and elevate your sales game together!

Have you ever felt like you're putting in all the effort but not getting the results you want? Maybe you've been told to smile and push through, but deep down, you're feeling the frustration of not making real connections and closing deals. If this sounds familiar, you're not alone. Let's break through the ineffective advice and turn your sales game around for increased effectiveness and stronger relationships. It's time to shake off the old ways and embrace a new approach that brings real results. Are you ready to transform your sales game?

This is Gail Kasper's story:

Gail Kasper's initiation into the world of sales was an unexpected fusion of family influence and personal experiences. Growing up with a father who possessed a natural knack for sales, Gail observed and absorbed the art of selling from a young age. However, it was her hands-on experience on the front lines, starting as a receptionist and later evolving into a managerial role, that truly cemented her understanding of the sales process. From selling appliances in California to navigating the complex world of training programs, Gail's journey is a testament to perseverance and adaptability.

Overcoming abrupt career transitions, including a sudden leap into entrepreneurship after being let go from a job, Gail learned firsthand the significance of agility and continuous growth in the fast-paced realm of modern sales. Her narrative not only showcases her sharpened sales acumen but also underscores the pivotal role of effective leadership in driving sales success. Gail's compelling journey serves as a guiding light, illustrating how embracing change and unwavering commitment can pave the way for triumph in the dynamic landscape of sales.

Stop selling. Back up. Slow down. Take control of the call. Position yourself as not ready to jump, but actually pulling back on the sale. - Gail Kasper

My special guest is Gail Kasper

Gail Kasper, an accomplished TV host, author, and master sales trainer, brings her dynamic expertise to the Modern Selling Podcast. She has empowered teams within Fortune 500 and multibillion-dollar companies, enhancing their sales and public speaking skills. Gail's journey, which began with her dropping out of college at 19 and working her way up the corporate ladder through resilience and determination, provides a unique perspective on the sales profession. Her recent book, "Sell Like a Cockatoo," showcases her innovative approach to sales techniques, offering valuable insights for sales professionals seeking to strengthen engagement and resilience. With her blend of experience, authenticity, and success, Gail Kasper is poised to offer a fresh and impactful perspective on effective sales techniques for modern selling.

In this episode, you will be able to:

• Master modern selling techniques to close more deals and boost your sales performance.

• Cultivate genuine customer relationships that drive loyalty and repeat business.

• Overcome sales objections with savvy strategies that turn challenges into opportunities.

• Harness the power of personalization to make your sales outreach stand out and resonate with prospects.

• Adapt your sales strategies for virtual environments to thrive in the digital marketplace.

The key moments in this episode are: 00:00:00 - The Importance of Genuine Communication in Sales 00:01:11 - Gail's Background and Expertise 00:03:18 - Gail's Book "Sell Like a Cockatoo" 00:03:59 - Juicy Revelations - Gail's Introverted Nature and Unique Relationship Story 00:07:04 - The Evolution of Sales and the Modern Buyer 00:13:14 - Building Strong Relationships in Sales 00:14:26 - Climbing the Ladder in Sales 00:15:34 - Utilizing Modern Sales Techniques 00:20:10 - The Concept of "Sell Like a Cockatoo" 00:25:14 - Overcoming Sales Challenges 00:26:30 - The Art of Sales as the Art of Helping 00:28:38 - Selling to the Business Pain 00:29:02 - Helper Mode in Sales 00:31:53 - Sales Process on Steroids 00:37:44 - The Future of Selling 00:40:53 - Impact of Automation on Social Media Platforms 00:42:27 - Functioning vs. Engaging in Sales 00:43:20 - How to Connect with Gail Kasper 00:44:11 - Favorite Movie Discussion 00:46:18 - Conclusion and Call to Action

Timestamped summary of this episode: 00:00:00 - The Importance of Genuine Communication in Sales Gail emphasizes the need for genuine communication in sales, advising salespeople to listen actively to customers to understand their needs and provide tailored solutions. 00:01:11 - Gail's Background and Expertise Gail shares her journey from dropping out of college to becoming a TV host, author, and master sales trainer. She highlights her experience working with Fortune 500 companies to enhance their sales and communication skills. 00:03:18 - Gail's Book "Sell Like a Cockatoo" Gail discusses her recent book release, "Sell Like a Cockatoo," and encourages listeners to explore its insights into modern sales strategies and techniques. 00:03:59 - Juicy Revelations - Gail's Introverted Nature and Unique Relationship Story Gail reveals her surprising introverted nature despite her public persona and shares the intriguing story of meeting her first husband through a wrong number call, leading to a unique relationship. 00:07:04 - The Evolution of Sales and the Modern Buyer Gail and Mario discuss the changing landscape of sales, highlighting the need for sales reps to adapt to the preferences of modern buyers and engage with them through various channels to build meaningful connections and secure sales opportunities. 00:13:14 - Building Strong Relationships in Sales Gail discusses the importance of building strong relationships with customers and suppliers, emphasizing the need to elevate relationships, focus on building rapport, and maintain a positive mindset towards sales interactions. 00:14:26 - Climbing the Ladder in Sales Gail emphasizes the importance of getting educated in sales leadership and management, highlighting the shift in responsibilities from pursuing business to managing people. She stresses the need for leaders to relate to their teams and provide the necessary tools for growth. 00:15:34 - Utilizing Modern Sales Techniques Gail discusses the importance of adapting to modern sales techniques, such as personalized communication on LinkedIn and the use of prospecting videos. She emphasizes the significance of visual and auditory cues in video communication. 00:20:10 - The Concept of "Sell Like a Cockatoo" Gail explains the concept of "Sell Like a Cockatoo," drawing parallels between cockatoos and sales professionals. She highlights the importance of adaptability, building long-term relationships, and maintaining consistency in sales efforts. 00:25:14 - Overcoming Sales Challenges Gail emphasizes the need to shift from a sales-focused approach to a customer-focused approach. She advises sales professionals to take control of sales calls, prioritize understanding the customer's needs, and engage in genuine conversations to build rapport and trust. 00:26:30 - The Art of Sales as the Art of Helping Sales is about building strong relationships and solving business problems. Gail emphasizes the importance of understanding and addressing the customer's needs and pain points. 00:28:38 - Selling to the Business Pain Gail discusses the significance of selling to the business pain and problem-solving approach. She emphasizes the importance of understanding the value proposition and addressing objections with value statements. 00:29:02 - Helper Mode in Sales Gail highlights the challenge of maintaining a helper mindset while dealing with financial pressures and stresses the importance of focusing on the bigger picture to foster a helpful approach in sales. 00:31:53 - Sales Process on Steroids Gail emphasizes the need for elevating the sales process and incorporating patience in the process. She stresses the importance of multiple touchpoints, building relationships, and maintaining positive energy momentum throughout the sales cycle. 00:37:44 - The Future of Selling Gail predicts a shift towards emphasizing live human interaction, communication skills, and relationship-building in the future of selling. She warns against excessive automation and advocates for personalized touchpoints and genuine engagement in sales efforts. 00:40:53 - Impact of Automation on Social Media Platforms Gail and Mario discuss how automation has reduced the effectiveness of social media platforms. They talk about the saturation of social media with seemingly perfect lives and the need for personalization in sales. 00:42:27 - Functioning vs. Engaging in Sales Gail shares a social media post about "functioning" and relates it to sales, emphasizing the need to move beyond just functioning and truly engage with buyers in a meaningful way. 00:43:20 - How to Connect with Gail Kasper Gail provides her social media handles and website for connecting with her. She also offers a special download for the audience related to closing more deals. 00:44:11 - Favorite Movie Discussion Gail and Mario discuss their all-time favorite movies, with Mario revealing his love for "The Goonies" and Gail mentioning "Shawshank Redemption." They talk about the impact and inspiration from these movies. 00:46:18 - Conclusion and Call to Action Mario wraps up the podcast, encouraging listeners to leave a review and download FlyMSG for productivity. He thanks the audience and signs off with a "good selling."

Building Genuine Customer Relationships Building genuine customer relationships is crucial in today's sales environment. Gail Kasper emphasized the importance of personalization and authenticity, stressing the need for effort and the absence of shortcuts in connecting with potential clients. Understanding the customer's needs, providing value, and maintaining strong relationships are key elements in effective sales techniques.

Mastering Effective Sales Techniques In the realm of modern selling, mastering effective sales techniques is essential for success. Sales professionals must adapt and continuously learn to stay ahead in the ever-evolving sales landscape. Gail Kasper's experiences highlighted the challenges of sales, emphasizing the need for resilience and determination in building a successful business.

Overcoming Sales Objections Overcoming sales objections is a critical aspect of successful selling. Sales professionals need to be resilient and persistent in their approach, similar to a broken sink that keeps functioning. Gail Kasper's insights on perseverance and consistency underscore the importance of resilience in addressing challenges and objections in the sales process.

The resources mentioned in this episode are:

• To connect with Gail Kasper, visit her on Facebook and Twitter at Gail Kasper Fans, and on Instagram at Gail Kasper.

• For a special download of The Three Most Overlooked Sales Tools That Close More Deals, visit offer.GailKasper.com/podcast-gift.

• To save 20 hours or more in a month and increase productivity, download FlyMSG for free at flymsg.io.

If you're feeling frustrated by the lack of engagement and response from your prospecting efforts, then you are not alone! Are you using the right tools to measure your sales team's success?

Discover the surprising method top leaders use to identify the most effective sales tools, and how it saved a business a quarter million dollars. It's time to rethink your sales tool strategy.

Are you tired of spending hours crafting personalized messages only to get minimal results? Let's turn that frustration into success. Keep reading to find out how.

In a captivating narrative, Mike Curliss, the VP of Sales, shares his eye-opening journey of grappling with the daunting task of improving email engagement rates. He paints a vivid picture of the challenges faced when buyers questioned his location during conference calls, igniting a quest for innovative solutions. With a hint of nostalgia, Mike reflects on the timeless advice from his mentor about the significance of personal connections, drawing parallels to the modern virtual world. Through engaging storytelling, he unveils the pivotal role of virtual backgrounds in sparking conversations and establishing rapport in the digital landscape.

As he delves into the art of personalization and delivering value in email prospecting, Mike's insights resonate deeply, offering a compelling narrative of the struggles and triumphs in the realm of modern sales strategies. His tale serves as an inspiring beacon for sales professionals, offering valuable tips and lessons learned from navigating the complexities of prospecting and fostering genuine engagement in an ever-evolving digital landscape.

A fool with a tool is still a fool. - Mario Martinez Jr.

In today's episode, we feature a webinar between our CEO Mario Martinez Jr, and Mike Curliss is the Vice President of Sales at Maximizer, bringing extensive experience in CRM utilization and sales strategy development. With a career spanning over two decades, Mike has established himself as a seasoned professional in leveraging collaboration tools to enhance sales team productivity and customer engagement. His expertise lies in driving successful prospecting efforts and improving email engagement rates, making his insights crucial for sales professionals aiming to elevate their prospecting effectiveness and communication strategies.

In this episode, you will be able to:

• Boost Email Engagement: Learn how to skyrocket your email engagement rates and stand out in your prospects' inboxes.

• Elevate Sales Call Presence: Uncover the power of using virtual backgrounds to create a professional and engaging environment in sales calls.

• Streamline Sales Strategy: Discover the seamless integration of CRM systems to supercharge your sales strategy and drive better results.

• Maximize Omnichannel Engagement: Master the art of omnichannel sales engagement strategies to connect with prospects across various touchpoints.

• Measure Sales Tool Impact: Uncover effective ways to measure the ROI of your sales tools and optimize your sales efforts for success.

The key moments in this episode are: 00:00:00 - Challenges with Email Prospecting 00:03:29 - Importance of Virtual Backgrounds 00:04:18 - Using Teams for Collaboration 00:07:34 - Enhancing Email Engagement 00:13:46 - Efficient CRM Integration with Outlook 00:14:15 - Maximizing CRM Integration with Outlook 00:15:14 - Leveraging LinkedIn for Sales Outreach 00:17:50 - Applying Sales Methodology to Multiple Channels 00:19:22 - Building Effective Referral Networks 00:23:31 - Balancing Automation and Personalization 00:28:58 - Applying Sales Principles to Social Media Channels 00:29:56 - Role of TikTok in B2B Sales 00:31:35 - Integrating Tools with CRM for Sales Leaders 00:35:24 - Strategies for Increasing Sales Rep Productivity 00:42:31 - Improving Buyer Engagement through Omnichannel Strategy 00:43:11 - Importance of Multi-Channel Selling 00:44:14 - Evolving Touch Point Strategies 00:45:49 - Utilizing Video for Engagement 00:47:28 - Importance of Inbound Leads and Follow-up

Timestamped summary of this episode: 00:00:00 - Challenges with Email Prospecting Mario discusses the challenges of email prospecting, with less than 3% engagement rate. Personalization, value, and a call to action are highlighted as key factors to improve email response rates. 00:03:29 - Importance of Virtual Backgrounds Mario emphasizes the importance of virtual backgrounds in sales conversations, sharing how it can engage buyers and start conversations. Personalization to the individual and value delivery are key elements for successful engagement. 00:04:18 - Using Teams for Collaboration Mike shares insights on using Teams for communication and integration, both internally and externally. He emphasizes the importance of visibility, quick information sharing, and integration with CRM for effective collaboration. 00:07:34 - Enhancing Email Engagement Mario provides tips for enhancing email engagement, including the PBC sales methodology, with personalization, value delivery, and a call to action. Efficient use of emails within a CRM and meeting users where they work are also highlighted. 00:13:46 - Efficient CRM Integration with Outlook Mike discusses efficient CRM integration with Outlook to meet users where they work. He emphasizes the importance of syncing up information and allowing sales reps to operate in their preferred workspace for maximum efficiency. 00:14:15 - Maximizing CRM Integration with Outlook Mike discusses the importance of integrating CRM with Outlook to streamline sales reps' administrative tasks. He emphasizes the need for sales leaders to see all activities in the CRM for better oversight and productivity. 00:15:14 - Leveraging LinkedIn for Sales Outreach The conversation delves into the significance of using LinkedIn for B2B sales outreach. Mike highlights the need for personalized and targeted communication on LinkedIn to warm up potential buyers and increase engagement. 00:17:50 - Applying Sales Methodology to Multiple Channels The discussion focuses on the application of the PVC sales methodology to different communication channels. Emphasizing the need to personalize and engage across various platforms, the conversation underscores the importance of understanding buyer preferences. 00:19:22 - Building Effective Referral Networks The conversation emphasizes the power of referrals in sales and the significance of earning the right to make requests on LinkedIn. Mike and Mario discuss the benefits of utilizing referrals and introductions to enhance sales effectiveness. 00:23:31 - Balancing Automation and Personalization Mario provides insights into striking the right balance between automation and personalization in sales outreach. The conversation highlights the importance of leveraging automation tools while ensuring a personalized touch to stand out from the crowd. 00:28:58 - Applying Sales Principles to Social Media Channels The conversation discusses how the sales tips shared are applicable to various social media channels like Facebook, TikTok, and Instagram. The key takeaway is that building relationships with customers remains crucial regardless of the platform. 00:29:56 - Role of TikTok in B2B Sales The conversation delves into the influence of platforms like TikTok, Instagram, and Facebook on B2B purchasing decisions. It emphasizes the need for businesses to leverage these channels to warm up buyers and influence their buying decisions. 00:31:35 - Integrating Tools with CRM for Sales Leaders The discussion focuses on the importance of integrating tools directly with CRM to drive increased outcomes and revenue. It highlights the core functionalities of a CRM and the tools that can be added for enhanced functionality. 00:35:24 - Strategies for Increasing Sales Rep Productivity The conversation addresses the challenge of sales reps not having enough selling time and emphasizes the need to reduce non-strategic activities. It introduces the concept of using tools like FlyMSG to increase productivity. 00:42:31 - Improving Buyer Engagement through Omnichannel Strategy The conversation emphasizes the importance of omnichannel engagement and prospecting strategy for improving buyer engagement. It highlights the need to go beyond traditional channels like phone and email to engage buyers where they are. 00:43:11 - Importance of Multi-Channel Selling Using multiple channels can increase buyer engagement by up to 40%. Cadence, content, and engagement strategies are crucial for soliciting a response from buyers. 00:44:14 - Evolving Touch Point Strategies Pre-Covid, 8-12 touch points were needed for a response. Now, it's 12-18 touch points due to increased digital communication channels. It's essential to adapt and experiment with touch point strategies. 00:45:49 - Utilizing Video for Engagement Video is a powerful tool for engaging buyers, utilizing visual and auditory senses. It's important for sales reps to use video effectively, including positioning the play button strategically and making a positive first impression. 00:47:28 - Importance of Inbound Leads and Follow-up Responding to inbound leads within the first five minutes is crucial for success. Additionally, following up at least six times increases engagement by 90%. Personalized and sincere interactions with prospects are essential for standing out from competitors.

Streamline Sales Strategy Streamlining sales strategy involves integrating CRM tools with various communication platforms and leveraging AI to enhance sales processes and efficiency. Effectively measuring the ROI of sales tools requires proper integration, user adoption, and leveraging tools to their full potential to drive efficiencies in sales strategies. Adapting sales strategies to align with changing buyer behaviors, utilizing video for personalized selling, and emphasizing human intent in sales activities are key components of streamlining sales strategy

Elevate Sales Call Presence Enhancing sales call presence involves leveraging various communication channels, including email, LinkedIn, voicemails, text messaging, and video messages, to engage with potential buyers effectively. Utilizing CRM tools, social media platforms, and AI can optimize sales team productivity and enhance engagement with potential buyers during sales calls. Understanding buyer cadence and tailoring sales approaches across different channels can elevate sales call presence and improve buyer engagement in a competitive digital landscape.

Boost Email Engagement Elevating email engagement rates is crucial for successful prospecting efforts, as low response rates hinder sales teams' ability to connect with potential buyers effectively. Implementing personalized, value-driven, and concise email communication strategies can significantly boost email engagement and capture the attention of recipients. By focusing on personalization, value, and clear calls to action in emails, sales professionals can increase their chances of eliciting responses and driving meaningful conversations with target buyers.

The resources mentioned in this episode are:

• Download the 43-page prospecting guide for an interactive prospecting guide to improve buyer engagement. The guide provides valuable insights and strategies to enhance your prospecting efforts.

• Check out the article on the ROI of sales tools to learn how to measure the return on investment of the tools you're using. Gain valuable insights on identifying tools that drive results and how to effectively measure their impact.

• Explore FlyMSG, a free text expander and personal writing assistant that can help you save 20 hours or more in a month and increase your productivity. Download it now to experience its benefits.

• Access the guide on LinkedIn commenting to learn effective strategies for engaging on LinkedIn. Enhance your social selling skills and improve your engagement with potential buyers on the platform.

• Utilize the prospecting guide and the article on the ROI of sales tools to optimize your sales strategies and improve buyer engagement. These resources offer practical insights and actionable steps to drive better results in your sales efforts.

If you're feeling frustrated by the long sales cycle and struggling to convince potential clients of the value of your complex solution, then you are not alone! Many sales leaders are facing the challenge of helping their sales teams navigate this complex environment and close deals effectively.

Unexpected twist: Imagine a sales leader who's also a reserve deputy and a private pilot! Sounds like a character straight out of a movie, right? But this leader is real, and his insights are just as thrilling as his adventures. Want to know more about his unique approach to sales? Stay tuned to discover the unexpected secrets of this extraordinary sales leader's journey.

Overcoming Complex Sales Environment Challenges Overcoming challenges in a complex sales environment involves understanding outcome-based desires and offering integrated solutions. Identifying and engaging with various buying influencers, such as economic buyers and technical influencers, is crucial for closing deals successfully. Navigating through gatekeepers to access key decision-makers requires earning trust and guidance for progress in the sales process.

This is Stephen Kowal's story: Stephen Kowal's journey into effective sales leadership strategies is a captivating story of transition and passion. After spending 35 years in sales, including a significant tenure at a Fortune 500 company, Stephen's life took an unexpected turn during the pandemic. Moving his family to Montana, he initially thought he was done with selling. However, the allure of a remarkable company, Nextivity, reignited his passion.

Nextivity's innovative technology and the potential to make a substantial impact in the industry drew Stephen back in from what he humorously refers to as a "midlife sabbatical." His enthusiasm for the company's work is palpable, and his dedication to the role shines through as he describes their solutions for enhancing cellular coverage in buildings. Stephen's story is one of resilience, adaptation, and an unwavering commitment to driving positive change, making him a truly inspiring figure in the world of sales leadership.

I view change as excitement. I hire people that view changes as excitement. - Stephen Kowal

With over 35 years in sales, Stephen Kowal, the chief commercial officer at nextivity, boasts a wealth of experience in driving sales team performance and navigating complex sales environments. His impressive background includes leading a large sales team at a Fortune 500 company and making a significant impact in the telecommunications industry. Beyond his professional achievements, Stephen's passion for adventure, including being an Ironman and a reserve deputy in Montana, adds a unique and dynamic perspective to his expertise. As a guest, his insights promise to offer a refreshing blend of practical wisdom and real-world experience in sales leadership strategies.

In this episode, you will be able to:

• Master effective sales leadership strategies that can transform your team's performance and drive unprecedented growth.

• Discover the key elements of building a successful channel sales model that can exponentially expand your reach and revenue.

• Overcome the most complex challenges in the sales environment and emerge victorious with powerful strategies and insights.

• Uncover the undeniable importance of sales methodology training and how it can revolutionize your team's approach to closing deals.

• Learn how to motivate your sales teams to consistently achieve and exceed their quotas, fostering a culture of success and high performance.

The key moments in this episode are: 00:00:00 - Importance of Alignment and Delegation 00:01:00 - Background and Role of Stephen Kowal 00:03:19 - Collaborating with Major Carriers 00:06:28 - Evolving Sales Strategies in Complex Solution Selling 00:11:48 - Importance of Establishing a Coach 00:13:18 - Understanding the Personal Lens in Sales Pitch 00:14:57 - Utilizing CRM for Sales Accountability 00:17:31 - Leadership Lessons for Managing Diverse Global Teams 00:19:22 - Transparency and Communication in Unsettled Times 00:23:30 - Scaling Sales Organizations for Growth 00:27:09 - Negotiating a Contract 00:29:06 - Lessons for Sales Leaders 00:33:59 - Investing in Current Sales Team 00:37:41 - Challenges in Selling Complex Solutions 00:40:52 - Embracing Change and Building a Dynamic Sales Team 00:41:10 - Adapting to New Technology and Generational Differences 00:42:08 - Success in Mentoring Early Sellers 00:43:01 - Connecting Through LinkedIn and Professional Networking 00:43:50 - Personal Interests and Building Rapport

Timestamped summary of this episode: 00:00:00 - Importance of Alignment and Delegation Stephen emphasizes the importance of speaking the same language internally and being aligned around the same goal. He also highlights the value of delegating decision-making to other people rather than doing it all yourself. 00:01:00 - Background and Role of Stephen Kowal Stephen shares his background as a 35-year veteran of sales and his current role as the Chief Commercial Officer at Nextivity. He also provides an overview of Nextivity's focus on providing coverage solutions for buildings. 00:03:19 - Collaborating with Major Carriers Stephen discusses Nextivity's partnership with major carriers to provide simple, easy-to-deploy solutions for in-building cellular coverage. He emphasizes the importance of ensuring that cell phones work seamlessly both inside and outside buildings. 00:06:28 - Evolving Sales Strategies in Complex Solution Selling Stephen reflects on the evolving complexities in selling strategies, particularly in complex solution selling. He highlights the need to focus on outcome-based desires and the increasing number of people with veto power in the decision-making process. 00:11:48 - Importance of Establishing a Coach Stephen emphasizes the importance of establishing a coach within an organization, particularly when the decision-making process involves multiple buying influences. He highlights the significance of finding someone with a personal problem that aligns with the solution being offered. 00:13:18 - Understanding the Personal Lens in Sales Pitch Stephen discusses the importance of understanding people's personal wins and aligning sales pitches to their incentives and measurements for quicker responses. 00:14:57 - Utilizing CRM for Sales Accountability Stephen emphasizes the need for a CRM that allows sellers to track key roles in opportunities and underscores the importance of managerial reviews for accountable sales practices. 00:17:31 - Leadership Lessons for Managing Diverse Global Teams Stephen highlights the importance of speaking the same language internally and sharing a common vision that aligns with the organization's goals for effective leadership in diverse global teams. 00:19:22 - Transparency and Communication in Unsettled Times Stephen stresses the significance of transparent communication, even in challenging times, and the need to put a plan in front of employees to foster trust and collaboration. 00:23:30 - Scaling Sales Organizations for Growth Stephen discusses the role of channels as a great multiplier for scaling sales organizations and driving growth, along with the use of contract sellers to enter specific markets and verticals for effective expansion. 00:27:09 - Negotiating a Contract Stephen recounts negotiating a $30,000 contract and the importance of knowing when to stop negotiating. 00:29:06 - Lessons for Sales Leaders Stephen shares the importance of training, aligning leadership around vision and goals, and learning from wins and losses to manage and motivate the sales team. 00:33:59 - Investing in Current Sales Team Stephen emphasizes the value of investing in the current sales team for faster profitability, rather than constantly hiring new hot shots who may not stay long-term. 00:37:41 - Challenges in Selling Complex Solutions Stephen discusses the challenges of selling complex solutions, such as convincing enterprises of their need and responsibility in a complex sales process with long cycles. 00:40:52 - Embracing Change and Building a Dynamic Sales Team Stephen shares his perspective on change, hiring people who view change as excitement, and the importance of a diverse sales team to stay energized in a complex sales environment. 00:41:10 - Adapting to New Technology and Generational Differences Stephen discusses the cultural shift in technology and the generational gap in the sales industry, emphasizing the value of diverse perspectives and learning from each other. 00:42:08 - Success in Mentoring Early Sellers Stephen highlights the success of mentoring early sellers and seeing them thrive in their careers, showcasing the impact of bringing in fresh perspectives and knowledge to an organization. 00:43:01 - Connecting Through LinkedIn and Professional Networking Stephen talks about the benefits of using LinkedIn for professional networking, staying updated with industry trends, and the value of connecting with like-minded professionals on the platform. 00:43:50 - Personal Interests and Building Rapport Stephen shares his love for the movie "Tombstone" and its reflection of his interest in the old west, offering a personal insight into his hobbies and background.

Mastering Effective Sales Leadership Effective sales leadership involves aligning the sales team around a common sales methodology to drive unity and success. Transparent and empathetic communication is crucial in leadership to build trust and rally the team towards common goals. Leveraging channel partnerships can be a great multiplier for scaling a sales organization and driving growth.

Building a Successful Channel Sales Model Building a successful channel sales model requires enabling and incentivizing channel partners for mutual success. Managing indirect sales channels differs from direct sales employee management, necessitating tailored strategies. Channel partnerships can play a pivotal role in scaling a sales organization and reaching diverse markets efficiently.

The resources mentioned in this episode are:

• Connect with Stephen Kowal on LinkedIn by sending a personalized connection request mentioning the Modern Selling Podcast.

• Download FlyMSG for free at Flymsg.io to save 20 hours or more in a month and increase your productivity with a free text expander and personal writing assistant.

If you're feeling lost in a sea of automated sales communication, following generic scripts and hoping for results, then you are not alone! Sales professionals are struggling to stand out and make authentic connections in a world dominated by AI and automation. It's time to break free from the mold and rediscover the power of genuine, personalized communication.

Discover the unexpected reason why authentic sales communication is the key to success. Join me as we unveil the surprising connection between personalization, AI, and the lost art of effective communication. You won't want to miss this eye-opening revelation that will transform the way you approach sales. Stay tuned to uncover the truth behind authentic sales communication and its impact on your success.

The Pitfalls of Automated Sales: Why Personalization Matters

In today’s sales landscape, many professionals rely on automation to handle outreach, often leading to generic and impersonal messages. Chris Caldwell points out that poorly targeted personalization can cause more harm than good, as it fails to connect with prospects on a meaningful level. By simply inserting a name or generic data into a template, sales reps risk dehumanizing the conversation, making the outreach feel robotic. Authenticity, Caldwell stresses, comes from truly understanding your prospect’s needs and providing personalized value, not just superficial details.

This is Chris Caldwell's story:

In this episode of The Modern Selling Podcast, host Mario Martinez Jr. welcomes Chris Caldwell, founder and CEO of Sell As You Are, a sales training and coaching company. Chris's journey from teaching to sales and ultimately founding his own company provides a unique perspective on the challenges facing sales professionals. He emphasizes the crisis of authenticity in sales, shedding light on the impact of dehumanization through technology and the importance of personal agency in maintaining one's unique voice and power in a sales role.

The conversation delves into the significance of authentic and courageous selling, highlighting the need for genuine connections, problem-solving, and personalized communication in today's sales landscape. Chris's insights, drawn from his diverse background and professional expertise, offer valuable lessons for sales professionals, making this episode a must-listen for those seeking to navigate the evolving sales environment with authenticity and success.

The easiest way to define courage or authenticity is the courage to tell the truth. - Chris Caldwell

My special guest is Chris Caldwell

Chris Caldwell, the founder and CEO of Sell as You Are, brings a refreshing blend of teaching and sales expertise to the table. With a background in high school education and coaching, Chris transitioned into the sales realm, where he recognized the critical need for authentic communication in the sales process. Leveraging his experiences, he has developed a keen understanding of the challenges faced by sales professionals and leaders. Chris is dedicated to empowering individuals to infuse their sales strategies with authenticity and conscious awareness, addressing the dehumanization of outreach and the loss of personal agency. His unique perspective and commitment to bridging the gap between structured processes and genuine, powerful communication make him a compelling voice in the sales arena.

In this episode, you will be able to:

• Master Authenticity in Sales Communication: Learn how to build genuine connections with prospects and clients, leading to stronger relationships and increased sales.

• Leverage AI for Personalized Outreach: Discover how artificial intelligence can revolutionize your sales approach, enabling tailored and impactful communication with potential leads.

• Embrace Courage in Professional Sales Conversations: Uncover the power of confidence and bravery in sales interactions, empowering you to navigate challenging discussions with ease.

• Navigate the Impact of Technology on Sales Effectiveness: Explore the influence of technological advancements on modern sales practices and how to adapt for optimal performance.

• Cultivate Trust and Respect in Sales: Uncover strategies to establish trust and respect with clients, paving the way for long-term, mutually beneficial partnerships.

The key moments in this episode are: 00:00:00 - Defining Courage and Authenticity 00:00:20 - Personalization in Sales 00:01:23 - Chris' Background and Unique Fact 00:04:00 - Starting Sell as You Are 00:09:35 - Challenges in Sales 00:15:18 - The Lost Art of Communication 00:19:40 - Authenticity and Courage in Sales 00:22:41 - Tough Conversations in Sales 00:27:30 - The Power of Uncomfortable Conversations 00:29:56 - Prospects Knowing What They Want vs. What They Need 00:30:31 - The Power of Personalization in Sales 00:31:08 - Remaining Effective with Technology 00:33:43 - The Pitfalls of Poorly Targeted Personalization 00:40:04 - The Power of Authenticity in Sales 00:43:07 - Favorite Movie and Comedy Influence 00:45:39 - Appreciating the Genius 00:45:50 - Importance of Ratings and Reviews 00:46:09 - Productivity Tool Recommendation 00:46:40 - Conclusion and Gratitude

Timestamped summary of this episode: 00:00:00 - Defining Courage and Authenticity Chris discusses the definition of courage and authenticity as the courage to tell the truth and the importance of showing up in your power to help others. 00:00:20 - Personalization in Sales Chris talks about the importance of relevant personalization in sales, highlighting the need for genuine personalization and the impact of first impressions on buyers. 00:01:23 - Chris' Background and Unique Fact Mario asks Chris about his background as a teacher and his unique experience with improv and stand-up comedy, shedding light on Chris's journey to the sales world. 00:04:00 - Starting Sell as You Are Chris shares his motivation for starting Sell as You Are, emphasizing the need to blend the energy of process and structure with authenticity and personal power in sales training. 00:09:35 - Challenges in Sales Chris identifies the challenges faced by sales professionals, including the dehumanization of outreach, the loss of personal agency, and the struggle to be authentic in sales interactions. 00:15:18 - The Lost Art of Communication Chris discusses the impact of electronic communication on effective communication, influence, and sales. He emphasizes the importance of having real conversations and guiding them effectively to solve problems in the sales industry. 00:19:40 - Authenticity and Courage in Sales Chris highlights the role of authenticity in sales success and defines it as the courage to tell the truth. He explains how sales professionals often become inauthentic in their behavior to cater to perceived expectations, losing their power in the process. 00:22:41 - Tough Conversations in Sales Mario shares a challenging experience with a client's disengagement, emphasizing the importance of addressing tough issues authentically. Chris adds to the discussion by sharing his own experiences of having tough conversations with clients and the importance of courage in telling clients the truth. 00:27:30 - The Power of Uncomfortable Conversations Chris emphasizes the need for sales professionals to appropriately make people uncomfortable in order to help them. He highlights the value of honest, authentic conversations in expanding perspectives and solving problems effectively for prospects. 00:29:56 - Prospects Knowing What They Want vs. What They Need Chris discusses how prospects often know what they want but may not know what they need. He draws parallels to parenting, emphasizing the role of sales professionals in offering their expertise and expanding prospects' perspectives to help them identify their true needs. 00:30:31 - The Power of Personalization in Sales Chris explains the importance of bringing a personalized approach to sales, using the analogy of maps to illustrate how combining perspectives leads to greater understanding for the prospect. 00:31:08 - Remaining Effective with Technology Mario asks Chris about the changing landscape of technology and how sales professionals can remain effective. Chris emphasizes the need to personalize messages in a genuine way and stand out from the competition. 00:33:43 - The Pitfalls of Poorly Targeted Personalization Chris shares an example of poorly targeted personalization in an email he received, highlighting the importance of relevant personalization and authentic communication to truly connect with prospects. 00:40:04 - The Power of Authenticity in Sales Chris discusses the impact of authenticity in sales messages, emphasizing the need for sellers to be more casual and authentic in their communication to differentiate themselves from AI-generated content. 00:43:07 - Favorite Movie and Comedy Influence Chris shares his all-time favorite movie, "Dumb and Dumber," and discusses how Jim Carrey's comedic genius transformed the genre, influencing a new wave of dumb comedies in the industry. 00:45:39 - Appreciating the Genius Mario and Chris discuss the genius of certain lines in a movie, highlighting the importance of appreciating creativity and wit in storytelling. 00:45:50 - Importance of Ratings and Reviews Mario encourages listeners to give the podcast a five-star rating and review on iTunes, emphasizing the value of feedback in improving the podcast's visibility and reach. 00:46:09 - Productivity Tool Recommendation Mario recommends FlyMSG as a tool to save time and increase productivity, emphasizing the importance of leveraging technology to optimize work efficiency. 00:46:40 - Conclusion and Gratitude Mario expresses gratitude to the listeners and encourages them to tune in to the next episode, emphasizing the importance of continuous learning and improvement in the sales profession.

The Courage to Be Authentic: How Sales Leaders Can Stand Out

Chris Caldwell emphasizes the importance of authenticity in sales by defining it as “the courage to tell the truth.” Sales professionals often feel the pressure to conform to customer expectations, losing their personal voice in the process. Caldwell encourages sales leaders to be courageous in their interactions by embracing their unique style and offering genuine solutions. By doing so, they build trust with their clients and create deeper, more meaningful relationships, which are essential for long-term success in an increasingly automated world.

How AI and Technology Can Support, Not Replace, Salespeople

As technology continues to evolve, the role of AI in sales is becoming more prominent. However, Chris Caldwell explains that while AI can assist with tasks like data analysis and streamlining processes, it cannot replace the human element needed for effective sales communication. Caldwell believes that technology should be used as a tool to enhance personalization, not automate it. By leveraging AI to gather insights and tailor messages, salespeople can craft more thoughtful, impactful outreach, standing out from competitors who rely solely on automated tactics.

The resources mentioned in this episode are:

• Connect with Chris Caldwell on LinkedIn to learn more about his sales training company, Sell As You Are, and engage in valuable sales discussions.

• Reach out to Chris Caldwell via email at [email protected] to inquire about sales training and coaching services for sales professionals and sales leaders.

• Download FlyMSG at flymsg.io to save 20 hours or more in a month and increase productivity with a free text expander and personal writing assistant.

• Watch the movie Dumb and Dumber for a hilarious comedy experience that has influenced a whole genre of dumb comedies.

• Give the Modern Selling Podcast a five-star rating and review on iTunes to support Mario Martinez Jr. and the podcast.

Discover the unexpected family connection behind the email marketing expertise. Dive into Sujan Patel's journey to success and how he and his cousin are taking the entrepreneurial world by storm. Don't miss this surprising revelation!

Want to enhance your cold email strategies and increase engagement? I've got the solution to help you achieve just that. Let's dive deep into optimizing your email game for maximum impact. Get ready to level up your email engagement like never before!

Outbound Prospecting Best Practices Outbound prospecting requires adaptability and creativity to navigate changing email deliverability landscapes. Sales reps should focus on reply rates and personalization to increase engagement with prospects. Employing omni-channel strategies and continuous testing and iteration are crucial for successful outbound prospecting efforts in today's fast-paced sales environment.

This is Sujan Patel's story:

Sujan Patel's journey into the world of modern cold email strategies is a testament to his fearless approach to life. From breaking bones in high school to skydiving and even jumping out of a crashing plane, Sujan embodies the spirit of perseverance and fearlessness. His introduction to the power of effective cold email strategies came through his extensive experience as an entrepreneur and his role at Mailshake. With over 20 years of experience in marketing, working with numerous SaaS, e-commerce, and tech companies, Sujan recognized the need for a different approach to reaching potential clients. This realization led him to delve into the world of cold email strategies, leveraging his expertise to navigate the evolving landscape of email engagement. Sujan's unique journey not only showcases his adventurous spirit but also serves as an inspiring backdrop to his mastery of modern email engagement techniques.

I think I would urge people to just start A/B testing more of their subject lines. And one, at the very least, what it does is it gives you more unique emails, again, counts for less. It's more personalization, effectively. - Sujan Patel

My special guest is Sujan Patel

Sujan Patel, the co-founder of Mailshake, joins me in this episode. With over nine years of experience, Mailshake has engaged with 60,000+ users and sent hundreds of millions of emails. Sujan's expertise in sales, productivity, and sales messaging makes him a domain thought leader. Apart from being an entrepreneur for the last 20 years, he has worked with various SaaS, e-commerce, and tech companies. Sujan's insights and data-driven strategies promise to enhance your cold email game. So, get ready to dive into optimizing your cold email strategies with us.

In this episode, you will be able to:

• Mastering Cold Email Strategies: Unlock the secrets to captivating cold email content and skyrocket your response rates.

• Harnessing AI for Personalized Email: Discover how AI is revolutionizing email personalization and boosting engagement with your prospects.

• Outbound Prospecting Best Practices: Learn the top tactics for finding and connecting with high-quality leads to supercharge your sales pipeline.

• Elevating Email Deliverability: Uncover the key strategies to ensure your emails reach the right inbox and avoid the dreaded spam folder.

• Embracing Omnichannel Sales: Explore the power of omnichannel approaches to connect with prospects across multiple touchpoints and drive conversions.

The key moments in this episode are: 00:00:00 - The Impact of Email Providers on Outbound Prospecting 00:00:47 - Introduction to Mailshake and Sujan Patel's Background 00:03:32 - Thrill-Seeking Side of Sujan Patel 00:09:48 - Challenges in Outbound Prospecting 00:13:16 - Important Strategies for Email Engagement 00:14:10 - Importance of Email Deliverability 00:17:42 - Maximizing Email Volume 00:20:37 - Ideal Email Length 00:25:01 - Personalization Strategies 00:28:27 - Best Time to Schedule Calls 00:28:43 - The Importance of Personalization in Email Outreach 00:30:05 - Subject Line Length and Performance 00:34:08 - Tracking and Permission-based Emails 00:38:58 - Continuous Optimization and Testing 00:41:37 - Outbound Cadence and Touch Points 00:43:13 - Multi-channel Omni Channel Touch Points 00:44:07 - LinkedIn Engagement Strategy 00:45:37 - Power of LinkedIn Follow Button 00:49:59 - Flypos AI and FlyEngage AI

Timestamped summary of this episode: 00:00:00 - The Impact of Email Providers on Outbound Prospecting Sujan Patel discusses how major email providers have cracked down on spam, leading to email throttling and the need for lower volume per email address. He emphasizes the importance of unique copy and the necessity of personalization in emails to increase deliverability. 00:00:47 - Introduction to Mailshake and Sujan Patel's Background Mario Martinez Jr. introduces Sujan Patel as the co-founder of Mailshake and a domain thought leader in sales and productivity. Sujan shares his entrepreneurial journey and experience in sales and B2B go-to-market strategies. 00:03:32 - Thrill-Seeking Side of Sujan Patel Sujan Patel reveals his passion for thrill-seeking activities and shares a harrowing experience of jumping out of a crashing plane during a skydiving trip. His fearlessness and resilience tie into his entrepreneurial mindset. 00:09:48 - Challenges in Outbound Prospecting Sujan Patel addresses the current challenges in outbound prospecting, highlighting the low response rates for emails and the difficulty in reaching buyers, especially with the majority working from home. He emphasizes the need for adjusting email strategies to adapt to these changes. 00:13:16 - Important Strategies for Email Engagement Sujan Patel provides key strategies for improving email engagement, including the importance of personalization, unique copy, and minimizing links and tracking in emails. He emphasizes the need for emails to be tailored to 00:14:10 - Importance of Email Deliverability Sujan emphasizes the significance of the percentage open rate and optimizing against replies rather than clicks. He also mentions the importance of omnichannel outreach for sales effectiveness. 00:17:42 - Maximizing Email Volume Sujan discusses the optimal number of emails to send per day and the use of multiple email addresses and domain names to increase email volume while maintaining deliverability. 00:20:37 - Ideal Email Length Sujan recommends keeping outbound campaign emails between 50 to 75 words for optimal performance. He underscores the importance of brevity for higher engagement and shares his approach to using AI to streamline email content. 00:25:01 - Personalization Strategies Sujan delves into the significance of personalization beyond just using the recipient's name, highlighting the inclusion of job titles and industry-specific pain points. He also emphasizes the need for clear call-to-action and direct communication. 00:28:27 - Best Time to Schedule Calls Sujan shares his insight on the best time to schedule calls and the impact of the day of the week on email response rates. He provides practical tips for effective scheduling to maximize response rates. 00:28:43 - The Importance of Personalization in Email Outreach Sujan emphasizes the need for personalization in email outreach, urging the customization of emails for different segments of people. He stresses the importance of identifying pain points and addressing them in the emails to resonate with the recipients. 00:30:05 - Subject Line Length and Performance Sujan discusses the performance of subject lines, highlighting the shift from one to three word subject lines to longer ones in email marketing. He advises testing different subject line lengths and formats to find what resonates best with the audience. 00:34:08 - Tracking and Permission-based Emails The conversation delves into the issue of tracking and permission-based emails. Sujan expresses his frustration with the overuse of permission-based emails and emphasizes the importance of providing value to recipients. He suggests avoiding links in the first email and only introducing them in subsequent follow-ups after establishing initial engagement. 00:38:58 - Continuous Optimization and Testing Sujan advocates for continuous optimization and A/B testing from the start of an email campaign. He stresses the need for rapid testing and tweaking, making small iterations based on the performance of each batch of emails. Additionally, he discusses the impact of leveraging omni-channel approaches to increase engagement. 00:41:37 - Outbound Cadence and Touch Points The conversation explores the optimal length of an outbound cadence, with Sujan recommending a 45 to 60 day range. He emphasizes the 00:43:13 - Multi-channel Omni Channel Touch Points Sujan and Mario discuss the use of at least four different mediums to achieve successful sequences or cadences, with more than ten touch points being effective. 00:44:07 - LinkedIn Engagement Strategy Sujan shares his strategy for engaging with prospects on LinkedIn, emphasizing the importance of being a thought leader and utilizing multiple touch points before sending a connection request. 00:45:37 - Power of LinkedIn Follow Button Mario highlights the power of the follow button on LinkedIn and the importance of warming up prospects before sending a connection request, as well as the use of AI for social media posts. 00:49:59 - Flyposts AI and FlyEngage AI Sujan and Mario discuss the benefits of using AI tools like Flyposts AI for creating native content and FlyEngage AI for writing comments on LinkedIn, emphasizing the need for contextual relevance in social selling.

Mastering Cold Email Strategies Effective cold email strategies are crucial for engaging with prospects in today's competitive sales landscape. Personalization, brevity, and value-driven content are key elements in crafting successful cold emails. Testing and iterating on different elements such as subject lines, email length, and call-to-action are essential for optimizing email engagement.

Harnessing AI for Personalized Email Utilizing AI technology can enhance the personalization and effectiveness of cold emails. AI tools can analyze data to personalize emails based on recipient preferences and behavior. Automated AI responses can help sales professionals save time and improve engagement with prospects by providing relevant and timely information.

The resources mentioned in this episode are:

• Connect with Sujan Patel on LinkedIn to learn more about his expertise in outbound sales and email deliverability.

• Download Mailshake to optimize your outbound sales cadences and improve your email deliverability.

• Explore Flypost AI to create native content for LinkedIn and engage with your audience effectively.

• Check out FlyMSG to save time and increase productivity with a free text expander and personal writing assistant.

• Watch The Dark Knight, Sujan Patel's all-time favorite movie, for some action-packed entertainment.

Do you want to engage your buyers with tailored communication strategies that enhance your sales success? We'll be sharing the solution so that you can achieve that result.

Discover the unexpected connection between AI insights and the movie "Man of Honor". How does this true story inspire a new approach to sales success? Dive into this intriguing journey with Amarpreet Kalkat on the Modern Selling Podcast. What's the surprising link? Find out now.

Be honest, are you tired of sending out countless generic messages and emails, only to be met with disappointing results? You're not alone. You've probably been told to cast a wide net and hope for the best, but let's face it, that approach is leaving you feeling frustrated and unproductive. If you're tired of the same old ineffective strategies and the pain of not getting the results you want, it's time to try a new approach.

Uncover the Power of AI for Sales Success AI in sales is a significant step change, providing valuable insights beyond data. Utilize AI wisely to gain a deeper understanding of buyer psychology and engagement. The potential of AI lies in providing insights and enhancing sales strategies thoughtfully.

Amarpreet Kalkat's journey into the realm of AI and sales is a fascinating blend of professional expertise and personal transformation. With over a decade of active involvement in AI, he defies the notion of it being a new endeavor. As a two-time AI entrepreneur, his commitment to excellence led to global recognition, with Forrester acknowledging his consumer intelligence AI as a top contender.

Beyond the professional sphere, Amarpreet's evolution from fearing dogs to becoming a devoted owner of a majestic German shepherd adds a relatable and endearing layer to his story. His insights on leveraging AI for sales success are rooted in a unique blend of personal growth and professional accomplishments, offering a refreshing perspective for sales professionals aiming to enhance their strategies. Amarpreet's narrative is a compelling fusion of determination, resilience, and unexpected charm, leaving a lasting impact on anyone seeking to navigate the modern sales landscape with sophistication and innovation.

Buyer intelligence is nothing but a way of building that buyer first approach. Because when you walk into a meeting, you spend 30 seconds looking at someone's profile and say, okay, this is what matters to this person. This is what doesn't matter. Hence I should say this, not say that, right? Simple things. It's not about you. Your process, your qualification methodology, your medics, your med pics. No buyer doesn't care. - Amarpreet Kalkat

My special guest is Amarpreet Kalkat

Amarpreet Kalkat is the CEO and founder of Humantic AI, with a solid decade of experience in the field of AI. His previous AI startup was recognized by Forrester as one of the top five consumer intelligence AIs, and The Wall Street Journal labeled it as a technology that could reshape the world. With a strong emphasis on behavior and personality prediction engines, Amarpreet is dedicated to providing sellers with invaluable insights to adopt a "buyer first" approach. His expertise in leveraging AI for sales success offers a wealth of knowledge that promises to enhance engagement and tailored communication strategies for sales professionals seeking to refine their approach.

In this episode, you will be able to:

• Maximize sales potential with AI-driven strategies.

• Tailor your sales approach to prioritize the buyer's needs.

• Gain valuable insights on leveraging human touch in AI-powered sales.

• Craft personalized messages to resonate with your prospects.

• Uncover the impact of personality insights on driving sales success.

The key moments in this episode are: 00:00:09 - Introduction to AI in Sales 00:03:29 - Buyer First Approach 00:07:34 - Nuanced Approach to AI in Sales 00:10:10 - Leveraging AI for Thoughtful Engagement 00:13:45 - The Challenge of AI SDRs 00:14:49 - The State of AI in Sales 00:16:10 - The Future of AI in Sales 00:17:28 - The Role of AI in Message Preparation 00:19:13 - Risks of AI in Sales 00:27:34 - Importance of Buyer Intelligence 00:29:36 - Importance of Putting Buyers First 00:31:01 - Applying Buyer-First Approach 00:34:55 - Challenges and Solutions in Buyer Insight 00:36:21 - Understanding Buyer's Personality 00:39:38 - Personalized Engagement with Buyers 00:42:36 - Importance of Buyer Intelligence 00:43:07 - Subject Line Performance 00:45:01 - Tactics vs. Concepts 00:46:33 - Generalization in Advice 00:48:35 - All-Time Favorite Movie

Timestamped summary of this episode: 00:00:09 - Introduction to AI in Sales Mario Martinez introduces Amaprit Kalkat, CEO and founder of Humantic AI, to discuss AI and sales personality insights for better buyer engagement. 00:03:29 - Buyer First Approach Amaprit emphasizes the importance of a "buyer first" approach in sales, focusing on understanding buyers at a deeper level and shifting the sales conversation to be more about the buyer. 00:07:34 - Nuanced Approach to AI in Sales Amaprit highlights the need for a nuanced approach to leveraging AI in sales, emphasizing the importance of thoughtful and intelligent automation over "spray and pray" tactics. 00:10:10 - Leveraging AI for Thoughtful Engagement Amaprit discusses the potential of combining multiple signals and insights to personalize sales engagement, moving beyond traditional ICP targeting and focusing on understanding user psychology and psychometrics. 00:13:45 - The Challenge of AI SDRs Mario Martinez and Amaprit discuss the challenges and implications of AI-driven SDRs in sales, addressing the issues of spammy and unthoughtful messaging, and the need for more thoughtful engagement strategies. 00:14:49 - The State of AI in Sales Amarpreet discusses the current state of AI in sales, mentioning that AI SDR is not fully ready but is better than most bad SDRs. 00:16:10 - The Future of AI in Sales The discussion shifts to the future of AI in sales, with Amarpreet emphasizing the importance of human-assisted AI and the potential for AI to coexist with human sales representatives. 00:17:28 - The Role of AI in Message Preparation Amarpreet explores the idea of AI preparing messages for sales outreach, suggesting the possibility of human validation based on personality insights before sending out automated messages. 00:19:13 - Risks of AI in Sales The conversation delves into the risks of AI in sales, including the potential for leaders to replace people with AI without fully understanding its impact on the sales process and the disillusionment surrounding AI's predicted economic impact. 00:27:34 - Importance of Buyer Intelligence Amarpreet introduces the concept of buyer intelligence, emphasizing the significance of understanding buyers at a deeper level and the potential for salespeople to drive revenue by helping buyers buy more effectively. 00:29:36 - Importance of Putting Buyers First Amarpreet emphasizes the significance of prioritizing the buyer's needs and interests in sales. He highlights the effectiveness of a buyer-first approach and shares insights on understanding what matters to each individual buyer. 00:31:01 - Applying Buyer-First Approach Amarpreet illustrates how a seller can apply the buyer-first approach using Humantic's insights. He shares a real-life example of tailoring his communication to align with the specific needs and preferences of a potential customer. 00:34:55 - Challenges and Solutions in Buyer Insight Mario discusses the challenges faced when there are no buyer insights available. Amarpreet acknowledges the limitations and shares how Humantic is working on expanding its data catchment area to capture dynamic buyer intelligence. 00:36:21 - Understanding Buyer's Personality Amarpreet explains the importance of understanding a buyer's personality and how it influences decision-making. He emphasizes the value of dynamic buyer intelligence in capturing real-time insights into a buyer's mood and behavior. 00:39:38 - Personalized Engagement with Buyers Mario and Amarpreet discuss the power of personalized engagement based on a buyer's personality. They highlight the need to tailor communication and interactions to suit individual buyer preferences for effective sales engagement. 00:42:36 - Importance of Buyer Intelligence Amarpreet discusses the necessity of buyer intelligence and optimizing messages before sending them out. The focus is on word count and subject line construction for better engagement. 00:43:07 - Subject Line Performance Amarpreet shares insights into subject line performance, highlighting the impact of longer subject lines on engagement and click rates, contrary to the popular belief of shorter subject lines being more effective. 00:45:01 - Tactics vs. Concepts The conversation shifts to the distinction between tactics and concepts, emphasizing the importance of fundamental concepts over temporary tactics for long-term success in sales engagement. 00:46:33 - Generalization in Advice The discussion delves into the issue of generalized advice and statistics, emphasizing the value of specific and contrary approaches for real success in sales engagement. 00:48:35 - All-Time Favorite Movie Amarpreet shares his all-time favorite movie, "Man of Honor," and reflects on the impact of the movie's true story and its memorable scenes.

Embrace Buyer-First Selling Strategy Prioritizing the buyer's needs and interests is crucial in sales success. Tailoring sales approaches to align with buyer preferences leads to higher engagement. Top sellers excel at putting buyers first, achieving higher win rates and success.

Gain Humantic AI Sales Insights Amarpreet shares insights on human-assisted AI, emphasizing assistive AI over the replacement. Buyer intelligence tools enhance understanding buyers' characteristics for personalized engagement. The episode highlights the role of technology in supporting a buyer-first approach in sales.

The resources mentioned in this episode are:

• Connect with Amarpreet Kalkat on LinkedIn and send a personalized connection request mentioning the Modern Selling Podcast.

• Follow Amarpreet Kalkat on Twitter for more insights and updates.

• Download FlyMSG for free to save 20 hours or more in a month and increase your productivity.

• Give the Modern Selling Podcast a five-star rating and review on iTunes to show your support.

Are you ready to uncover the unexpected key to maximizing your sales compensation? Get ready to dive into a conversation that will transform the way you negotiate your compensation packages. You won't believe the game-changing strategies shared in this episode. Stay tuned to discover the secrets that will elevate your sales career to new heights.

If you're feeling frustrated by missed opportunities and leaving money on the table, then you are not alone!

Are you tired of negotiating compensation packages that don't reflect your true value and potential? It's time to enhance your negotiation skills and optimize your compensation packages to maximize your earnings. Let's dive in and unlock the secrets to getting the compensation you deserve.

This is Devon Hennig's story:

Devin Hennig, an experienced author, seasoned executive and negotiation expert, candidly shared his journey of learning about compensation through trial and error. As a former VP of marketing in various startups and public companies, he admitted to making costly mistakes in negotiating his own compensation, leaving substantial sums on the table. Drawing from his personal experiences, Devin recognized the common pitfalls that leaders encounter in negotiations, emphasizing the importance of understanding what, how, and why when it comes to compensation.

His refreshing approach, devoid of traditional HR perspectives, resonates with those seeking to navigate the complexities of compensation packages. Devin's journey serves as an inspiring reminder that even seasoned professionals have faced the challenges of underselling themselves and not fully comprehending the intricacies of negotiation. His down-to-earth storytelling and relatable experiences create an engaging narrative, offering valuable insights and a fresh perspective on optimizing compensation packages.

Severance is a protection piece, especially at a higher title and more senior roles. It's making things right. - Devon Hennig

My special guest is Devon Hennig

Devon Hennig, an accomplished author with eight books under his belt, including "The Senior Compensation Bible" and "How to Be a VP," brings a unique perspective to sales compensation negotiations. With a background as a VP of marketing at various startups and public companies, Devon learned from firsthand experiences, having left millions on the table due to negotiation mishaps. His approachable style and focus on helping others avoid similar pitfalls make him a valuable resource for understanding the intricacies of compensation packages and negotiation strategies. Devon's insights cater to both sales leaders and individual contributors, making him a relatable and trusted guide in the realm of optimizing compensation packages.

In this episode, you will be able to:

• Master the art of negotiating sales compensation packages to maximize your earnings.

• Unlock the potential of equity and stock options for startup employees to build your financial future.

• Learn how to maximize severance in executive roles, ensuring a safety net for your career.

• Craft a compelling career story in sales that captivates potential employers and clients alike.

• Discover strategies for long-term career growth in sales, paving the way for sustained success.

Key Moments: 00:00:00 - Intro 🎬 00:01:23 - Devon Hennig’s Background 📝 00:05:14 - Biggest Mistakes in Negotiating Compensation 💸 00:08:37 - Optimizing Compensation at Different Career Stages 🔄 00:11:30 - Components of Compensation Packages 📑 00:14:05 - Creative Bonuses and Milestone Payments 🏅 00:15:40 - Black Belt Negotiation Moves 🥋 00:17:12 - Commute Stipend Negotiation 🚗 00:19:25 - Justification of Small Incidental Requests 📋 00:25:00 - Balancing Requests and Order of Play ⚖️ 00:27:32 - Understanding Equity Compensation at Startups 📈 00:29:55 - Evaluating Equity Offers 📊 00:35:09 - Long-Term Compensation and Vesting ⏳ 00:39:08 - Exercise Windows and Negotiation 🏋️‍♂️ 00:40:53 - Negotiating Equity Compensation 💼 00:41:57 - Negotiating Compensation and Equity in Startups 🚀 00:43:18 - Lessons Learned in Negotiating Compensation 🧠 00:44:17 - Importance of Severance in Negotiations 🛡️ 00:49:23 - Equity Allocation and Long-Term Perspective in Startups 🌐 00:52:36 - Considerations for Startup Equity and Exit Plans 🚪 00:56:02 - Making a Tough Decision 🤔 00:57:29 - The Pitfalls of Job Hopping 🔄 00:59:07 - Building Your Career Story 📖 01:00:37 - The Value of a Positioning Statement 📍 01:02:43 - Outro 👋

Timestamped summary of this episode: 00:00:09 - Introducing Vengreso and FlyMSG Mario Martinez Jr. introduces Vengreso as the creator of FlyMSG.io, a free personal writing assistant and text expander application. The podcast aims to help sales leaders, practitioners, and influencers grow their sales numbers at scale. 00:01:23 - Devin Hennig's Background Devin Hennig, author of eight books, including the Senior Compensation Bible and How to be a VP, shares his background as a former VP of marketing and his journey to helping others negotiate their compensation packages. 00:05:14 - Biggest Mistakes in Negotiating Compensation Devin discusses the three main mistakes sales leaders make in negotiating their compensation: not knowing what they can negotiate, lacking negotiation skills, and lacking the confidence to push back on offers. 00:08:37 - Optimizing Compensation at Different Career Stages Devin advises younger professionals to optimize for cash and experiences, while emphasizing the importance of wins and exits. For older professionals, he recommends focusing on equity and larger lump sum cash opportunities for long-term wealth. 00:11:30 - Components of Compensation Packages Devin highlights the main components of compensation packages, including base salary, bonuses, severance, equity, and other creative additional benefits, and discusses common mistakes in bonus structures, such as low bonus percentages and lack of accelerators or caps. 00:14:05 - Creative Bonuses and Milestone Payments Devon discusses the importance of educating people about creative bonuses and milestone payments, especially as they move into leadership roles. He shares his experience negotiating milestone bonuses for a CRO at a young start-up. 00:15:40 - Black Belt Negotiation Moves Mario asks Devon about "black belt negotiation moves" that most people don't know about. Devon mentions negotiating milestone payments and funding participation, as well as creative equity terms like double triggers and acceleration, all of which can add significant value to a job offer. 00:17:12 - Commute Stipend Negotiation Mario shares his experience negotiating for a commute stipend, gas card, Bart pass, and a monthly food stipend as part of his compensation package. He emphasizes the importance of framing these requests in a way that adds value without coming across as greedy. 00:19:25 - Justification of Small Incidental Requests Mario and Devon discuss the importance of justifying small incidental requests like gym memberships and commute stipends. They emphasize the value of these requests in improving the quality of life for employees and how to strategically negotiate for them. 00:25:00 - Balancing Requests and Order of Play Devon advises on the order of play when negotiating compensation, emphasizing the importance of balancing requests and prioritizing high-value asks. He highlights the need to avoid overwhelming the employer with a long list of requests and to focus on the essentials. 00:27:32 - Understanding Equity Compensation at Startups Devon explains the value of equity compensation for individuals at the startup phase. He emphasizes the importance of understanding stock options and the total shares outstanding of the company to calculate ownership percentage. 00:29:55 - Evaluating Equity Offers Devon highlights the significance of knowing the number of stock options or rsus granted and the total shares outstanding to calculate ownership percentage. He advises individuals to compare their ownership percentage to benchmarks and make informed decisions. 00:35:09 - Long-Term Compensation and Vesting Mario discusses the importance of understanding the vesting schedule and fair market value of stock options or rsus. He emphasizes that equity compensation is the long-tail, while cash compensation is the short-tail, and provides an example to illustrate the value calculation of stock options. 00:39:08 - Exercise Windows and Negotiation Devon talks about the trend of longer exercise windows for stock options and the internal battle for employees when deciding to exercise options upon leaving a company. Mario highlights the non-negotiable nature of vesting periods and cliffs, with some flexibility for more senior individuals in negotiation. 00:40:53 - Negotiating Equity Compensation Devon emphasizes the negotiation opportunities for senior individuals, such as acceleration, double triggers, clawback protection, and severance terms in equity compensation. Mario adds that bigger companies have less flexibility in negotiation due to existing equity compensation plans. 00:41:57 - Negotiating Compensation and Equity in Startups Devon discusses the limited flexibility in negotiating fair market value, discounts, and vesting periods in early startups. However, custom plans may be negotiable for key talent in crucial areas. 00:43:18 - Lessons Learned in Negotiating Compensation Devon admits to making mistakes early in his career due to lack of experience and knowledge on what could be negotiated and how to negotiate. He highlights the importance of understanding what can be negotiated, like severance and bonuses. 00:44:17 - Importance of Severance in Negotiations Devon emphasizes the significance of negotiating severance, especially for executives, and advises on pre-negotiating a termination without cause clause and aiming for at least a three to six-month severance package. 00:49:23 - Equity Allocation and Long-Term Perspective in Startups Mario Martinez Jr. shares his experience in building a startup, discussing the allocation of stock options for different roles in the company. He highlights the long tail game of equity and the need to commit to a three to five-year plan for potential success. 00:52:36 - Considerations for Startup Equity and Exit Plans The conversation delves into the importance of understanding the exit plan of a startup before committing to equity. Mario emphasizes the need for a long-term perspective and commitment, while Devon shares his experience and insights on equity allocation. 00:56:02 - Making a Tough Decision Devon discusses his experience of being on paternity leave and being offered a severance package. He shares how he was able to negotiate a year-long severance and stay home for eight months after his second son was born. 00:57:29 - The Pitfalls of Job Hopping Mario and Devon delve into the topic of job hopping and its impact on equity vesting. They discuss the downsides of constantly changing jobs and emphasize the importance of building a strong career story. 00:59:07 - Building Your Career Story Devon shares his personal experience of tracking accolades and achievements throughout his career. He emphasizes the importance of building a compelling story to showcase one's skills and achievements when transitioning to new roles. 01:00:37 - The Value of a Positioning Statement Mario highlights the significance of creating a positioning statement to effectively communicate one's expertise and track record to potential employers. He emphasizes the importance of clearly articulating what one can offer to a new organization. 01:02:43 - How to Connect with Devon Devon shares where the audience can connect with him, mentioning TikTok as his primary platform and offering his expertise in compensation consulting and negotiation. He encourages those interested to reach out to him on LinkedIn for assistance.

Harnessing Equity and Stock Options Equity and stock options play a vital role in optimizing compensation packages, particularly in startup and tech companies. Calculating the value of equity based on shares granted and total shares outstanding is crucial for determining ownership percentage. Negotiating equity terms, such as vesting schedules and exercise periods, requires a strategic approach to maximize long-term financial benefits.

Mastering Sales Compensation Negotiation Negotiating sales compensation packages requires mastering key components such as knowing what can be negotiated and how to negotiate effectively. Developing robust negotiation skills is crucial for individuals to overcome internal barriers and fears. Understanding the full range of negotiable elements in a compensation package is essential for maximizing earning potential and career growth.

Optimizing Severance Packages Optimizing severance packages is critical for protecting against termination without cause and ensuring financial security during transitions. Pre-negotiating minimum severance terms, including prorated bonuses and continued equity vesting, can provide a safety net during job changes. Understanding the importance of severance negotiations aligns with strategic career planning and long-term financial stability.

The resources mentioned in this episode are:

• Connect with Devon on LinkedIn for compensation consulting and negotiation assistance.

• Visit https://devonhennig.com/ to access the Senior Compensation Bible for comprehensive guidance on cash comp, bonuses, equity, and perks.

• Download FlyMSG for free to save 20 hours or more in a month and increase productivity with a text expander and personal writing assistant.

Want to learn the solution for smoothly integrating two companies into one, and achieve a seamless transition for sales teams? We're sharing the key to achieving that result. Let's dive into the solution together!

Have you been told to follow a certain strategy to merge companies, but it's not producing the results you need?

The pain of facing uncertainty and disruption during company mergers is all too real. If you've been feeling this frustration, it's time to learn a new approach that empowers you to navigate company integrations smoothly.

Elevating Sales Leadership The episode highlights the importance of strong sales leadership in navigating company mergers. Leaders like Casey George emphasize the need for aligning financial metrics with sales objectives. Hiring the right people, empowering them, and fostering a culture of transparency and open communication are key aspects of effective sales leadership.

This is Casey George's story:

Casey George's journey into the industry is a testament to the power of experience and resilience. With a career spanning 20+ years, including leadership roles at IBM and a stint at Talend, now the EVP of Global Sales at Qlik, Casey's insight into the world of sales is unmatched. As he shares his experiences and strategies for integrating merging companies, his passion for music and love for the '80s shine through, adding a personal touch to his professional wisdom. Casey's approach of moving fast and embracing imperfection resonates with the challenges of merging companies, capturing the essence of adapting and learning in the face of change. His four pillars of financial, people and culture, enablement, and systems provide a roadmap for companies navigating integration, offering a blend of practical advice and personal anecdotes. Casey's narrative style creates a relatable and engaging journey, making his insights not just informative, but also inspiring.

The more mature reps know that the money will follow if they're successful, and successful to them is hitting that target. Driving value for their clients on a consistent basis, and therefore hitting their targets. And then the money follows. - Casey George

In this episode of The Modern Selling Podcast, Casey George, the Executive Vice President, Global Sales at Qlik, shares his extensive 20+ year career experience, including leading sales teams through company mergers. With a focus on integration strategies and the challenges of merging companies together, Casey's insights offer practical advice for sales leaders navigating similar situations. He emphasizes the need to anticipate challenges, prioritize the sales team in the integration process, and the importance of an adaptive approach. Casey's personal anecdotes and practical takeaways provide valuable insights for professionals in the tech and sales industries, making this episode a must-listen for sales leaders looking to drive smoother company integrations. Don't miss out on learning from Casey's experience and gaining actionable strategies for successful company mergers!

In this episode, you will be able to:

• Master Integration Strategies for Merging Companies: Learn the secrets to successful company mergers and how to navigate the complexities with finesse.

• Elevate Sales Leadership During Company Transitions: Discover how to lead your sales team through company mergers with confidence and effectiveness.

• Maximize Sales Team Performance: Uncover the strategies to boost your sales team's productivity and success during a company integration.

• Learn the Importance of Sales Enablement in Mergers: Explore the critical role of sales enablement in ensuring a smooth transition and sustained sales growth post-merger.

• Navigate Corporate Cultures Post-Merger: Gain insights into effectively managing the merging of corporate cultures to foster a harmonious and productive environment.

Key Moments: 00:00:00 - Intro 🎬 00:01:19 - Getting to Know Casey George 👥 00:08:13 - Merging Qlik and Talend 🤝 00:12:06 - Integration Strategy for Sales Leaders 🧠 00:14:25 - Key Sales Integration Pillars 📊 00:19:55 - Tackling Challenges with the CFO 💼 00:22:40 - Impact of Financial Metrics in Sales 💰 00:25:10 - Communicating Financial Goals 📈 00:27:22 - Empowering the Right People 🌟 00:29:40 - Building a Successful Culture 🏆 00:30:48 - HR’s Role in Transformation 🔄 00:31:07 - Sales Enablement and Cross-Selling 🔗 00:35:00 - Essential Leadership Qualities 🧩 00:42:06 - Importance of Communication in Sales 🗣️ 00:43:23 - Managing Financial Goals and Expectations 📊 00:44:51 - Effective Communication and Succession Planning 📅 00:47:04 - Seeking Feedback and Expertise 🛠️ 00:49:44 - Outro 👋

Timestamped summary of this episode: 00:00:09 - Introduction to FlyMSG and the Modern Selling Podcast Mario Martinez introduces Vengreso and FlyMSG, the free personal writing assistant, and sets the stage for the episode of the modern selling podcast featuring Casey George, EVP of Global Sales at Qlik. 00:01:19 - Getting to Know Casey George Mario and Casey discuss Casey's background in sales and his 27-year career in the industry, sharing personal anecdotes and insights into their experiences. 00:08:13 - Merging Qlik and Talend Casey describes the merger of Qlik and Talend, highlighting the strategic decision to integrate the two companies to create an end-to-end data journey for customers, touching on the challenges and opportunities of the integration. 00:12:06 - Integration Strategy for Sales Leaders Casey shares the approach to integration, emphasizing the need to move fast, anticipate challenges, and prioritize financial, cultural, operational, and technological aspects of the integration process, providing insights into the decision-making and execution. 00:14:25 - Key Sales Integration Pillars Casey discusses the four key pillars of sales integration strategy: financial, people and culture, enablement, and systems. 00:19:55 - Tackling Challenges with the CFO Casey explains the importance of partnership between sales and finance, and the need for transparent communication and flexibility to align on growth objectives. 00:22:40 - Impact of Financial Metrics in Sales Mario shares a personal story about the challenges of aligning financial metrics from the field level to high-level financial objectives, emphasizing the need for transparency and understanding down the sales hierarchy. 00:25:10 - Communicating Financial Goals Casey stresses the importance of personalized communication to help individuals understand how their success contributes to the company's financial goals, while also highlighting the need for open dialogue and transparency. 00:27:22 - Empowerment Casey discusses the importance of hiring the right leadership and empowering them to implement the right culture and personalities within the organization, ultimately leading to successful sales integration. 00:28:21 - Empowering the Right People Casey emphasizes the need for finding the right people and empowering them to make decisions for their business. He highlights the need for autonomy and accountability in leadership. 00:29:40 - Building a Successful Culture Casey discusses the importance of creating a successful culture within the organization. He emphasizes the need to merge the strengths of different companies and discard any challenges, with a focus on making every employee successful. 00:30:48 - HR's Role in Transformation Casey highlights the critical role of HR in managing the people aspect of the transformation process. He emphasizes the need for the right compensation plans, incentives, and leadership training to ensure a smooth transition. 00:31:07 - Sales Enablement and Cross-Selling Casey talks about the challenges of merging two companies with different product offerings. He emphasizes the importance of enabling the sales team to effectively sell the full portfolio and shares a successful incentive strategy to drive enablement. 00:35:00 - Essential Leadership Qualities Casey discusses the key qualities senior leaders should display during times of transition. He emphasizes the importance of transparency, authenticity, and passion in leadership, highlighting their impact on motivating and engaging the team. 00:42:06 - Importance of Communication in Sales Casey emphasizes the importance of reps communicating their motivations to their management. Articulate communication helps managers create success plans for their reps. 00:43:23 - Managing Financial Goals and Expectations Casey stresses the significance of communication in managing financial goals and keeping the CEO and board happy. Transparent and frequent communication, setting right expectations, and managing up are essential. 00:44:51 - Effective Communication and Succession Planning Mario shares a story of effective communication and succession planning within his organization. He highlights the importance of understanding and predicting what is important to the person above you. 00:47:04 - Seeking Feedback and Expertise Casey underscores the importance of seeking feedback and expertise from the board and CEO. He emphasizes the need for smart communication to tap into the knowledge and experience of higher-ups. 00:49:44 - Favorite Movie and Relating to Sales Casey shares his favorite movie, "Hoosiers," and relates it to his experience in sales, emphasizing the themes of underdog victories and winning, which he can relate to in the sales industry.

Mastering Integration Strategies Effective integration strategies are crucial for successfully merging companies, as seen in the episode with Qlik and Talend. The focus on financial, customer, employee, and operational considerations ensures a seamless transition. Anticipating challenges and taking a proactive approach to address issues leads to a smoother integration process.

Maximizing Sales Team Performance Sales team performance is maximized through effective communication, motivation, and alignment with financial goals. Providing the right tools, training, and incentives enables sales teams to navigate the uncertainties of company mergers successfully. Transparency, over-communication, and collaboration with higher-ups drive sales team performance and contribute to overall business success.

The resources mentioned in this episode are:

• Connect with Casey George on LinkedIn to learn more about sales leadership and best practices in the industry.

• Download FlyMSG for free to save 20 hours or more in a month and increase your productivity with a free text expander and personal writing assistant.

• Give the Modern Selling Podcast a five-star rating and review on iTunes to show your support and help others discover valuable sales insights.

• Watch the movie "Hoosiers" for a feel-good underdog story and a great message about winning.

• Check out the movie "Glory Road" for an inspiring true story about the first NCAA basketball team with an all-black lineup playing in the championship round.

Hey there, did you know that a CEO and a CRO walk into a podcast and reveal an unexpected secret about driving business outcomes? Their collaboration led to a 12-month transformation that boosted revenue by 150%. Want to know how they did it? Stay tuned for the surprising strategy they used.

If you're feeling the frustration of sales teams not aligning with product development, and your efforts are not driving better business outcomes, then you are not alone!

This is Tim Condon's story:

Tim Condon's foray into the realm of sales and product development collaboration unfolded during his tenure as CRO at Clutch, a prominent B2B services marketplace. Drawing from his extensive background at Home Snap and The Washington Post Company, Tim shares compelling insights into the intricacies of working with product leaders. He delves into the distinctive challenges and victories encountered, offering a captivating narrative that resonates with professionals seeking to elevate revenue generation and streamline product development processes.

Tim's unique storytelling approach and wealth of experiences provide an engaging and relatable perspective, shedding light on the critical importance of fostering seamless collaboration between sales and product teams for achieving unparalleled success in today's competitive landscape.

You want to build a big successful company and you're just taking two different views and lenses on how to get there. But if you sort of think about this as just one big giant sales call, right, like, and build that sales relationship and do it in the right ways where you're trying to help and build something together, that's how you be successful with a product leader. - Tim Condon

Our special guest is Tim Condon

Tim Condon serves as the Chief Revenue Officer at Clutch, where he leverages his extensive experience in marketplace and software businesses to provide valuable insights into sales and product development collaboration. With a proven track record of successful initiatives, Tim brings a wealth of expertise to the table, offering practical perspectives on driving business outcomes and revenue growth through effective collaboration. His strategic approach and deep understanding of the dynamics between sales and product development make him an invaluable guest for this episode's exploration of enhancing collaboration in the modern selling landscape.

As the CRO at Clutch, Tim Condon's extensive experience in both marketplace and software businesses provides a unique vantage point on the collaboration between sales and product development. With a track record of successful initiatives, Tim brings valuable insights into driving business outcomes and revenue growth through effective collaboration. His expertise and innovative approach make him an exceptional guest for this episode's deep dive into the dynamics of sales and product development collaboration.

In this episode, you will be able to:

• Master sales and product development collaboration for enhanced revenue generation.

• Build successful sales strategies to drive business growth and customer satisfaction.

• Harness the power of customer feedback in product design for market-leading innovations.

• Streamline the onboarding process for SaaS products to boost user adoption and satisfaction.

• Leverage marketplace platforms for B2B services to expand reach and increase sales opportunities.

Key Moments: 00:00:00 - Intro 🎬 00:01:16 - Introducing Tim Condon and Clutch 🏢 00:04:21 - Tim’s Passion for Stephen King 📚 00:08:09 - Types of Product Leaders 🎛️ 00:09:49 - Success Stories in Working with Product Counterparts 🏆 00:14:24 - Implementing Variable Technology 💡 00:15:33 - Prioritizing FlyConnect over Variables 🔄 00:17:31 - Business Outcome Over Customer Requests 🎯 00:21:18 - Understanding Product Usage 📊 00:26:01 - Collaboration Between Sales and Product 🤝 00:27:44 - Reducing Product Complexity for Additional Revenue 💸 00:32:52 - Learning from Customer Feedback 🗣️ 00:37:39 - Building a Strong Relationship with Product Leaders 💪 00:39:32 - Connecting with Tim Condon 🔗 00:41:15 - Tim’s Favorite Movie 🎥 00:43:00 - Outro 👋

Timestamped summary of this episode: 00:00:00 - Introduction to Vengreso and FlyMSG Mario Martinez Jr. introduces himself as the CEO and founder of Vengreso, the creators of FlyMSG, a free personal writing assistant and text expander application. 00:01:16 - Introducing Tim Condon and Clutch Tim Condon, CRO at Clutch, shares his background and the services provided by Clutch, a B2B services marketplace with over 350,000 companies across 157 countries. 00:04:21 - Tim's Passion for Stephen King Tim shares his passion for Stephen King and being a hardcore fan of his work, showcasing a personal side that many may not know about him. 00:08:09 - Types of Product Leaders Tim discusses the three types of product leaders he has encountered—those who see revenue as the enemy, those who prioritize revenue, and those who strike a balance between buyer and seller perspectives. 00:09:49 - Success Stories in Working with Product Counterparts Tim shares a success story about collaborating with a product team to automate a process, which resulted in a better product and increased productivity for the sales team. 00:14:24 - Implementing Variable Technology Tim discusses the need to implement variable technology in their fly messages, similar to first name tokens in email marketing. This technology would personalize the messages based on the recipient's name, enhancing customer engagement. 00:15:33 - Prioritizing FlyConnect over Variables Tim evaluates the time and effort required to build variable technology versus flyconnect. He emphasizes the importance of automating the seller's process, reducing time spent on personalization, and prioritizes building fly connect first. 00:17:31 - Business Outcome Over Customer Requests Mario highlights the importance of understanding the business outcome before fulfilling customer requests. He emphasizes the need for sales leaders to question the impact of building a product on the business and suggests tying it to a live deal to justify investment. 00:21:18 - Understanding Product Usage Tim emphasizes the importance of understanding the product team's focus on product usage and the impact of building unused features. He advises sales leaders to align their requests with the product team's goals and commit to a specific value when requesting new products. 00:26:01 - Collaboration Between Sales and Product Tim and Mario discuss the importance of collaboration between sales and product teams. Tim suggests inviting product teammates to client meetings and exposing them to the sales process, fostering mutual understanding and effective communication. 00:27:44 - Reducing Product Complexity for Additional Revenue Tim discusses a product at Clutch that was hastily put together, resulting in a complicated and hard-to-sell offering. By simplifying the product and providing clear guidance, revenue increased from 8% to 20%. 00:32:52 - Learning from Customer Feedback Tim shares his experience with Fly Message and the challenges faced due to lack of customer onboarding. Through customer feedback and research, they optimized the onboarding process, reducing it to five minutes and improving customer retention. 00:37:39 - Building a Strong Relationship with Product Leaders Tim emphasizes the importance of treating the relationship with product leaders as a sales process. Understanding their goals, pain points, and building rapport can lead to successful collaboration and alignment towards common goals. 00:39:32 - Connecting with Tim Condon Mario Martinez Jr. encourages listeners to connect with Tim on LinkedIn and acknowledges the personalized connection request as a good practice. 00:41:15 - Tim's Favorite Movie Tim shares that his all-time favorite movie is "300" for its strategic storyline of using pressure situations to compete effectively. 00:41:33 - Movie Mix-up Tim and Mario discuss a movie, with Tim confusing the lead actor in 300 with Russell Crowe. They try to remember the name of the female character in the movie. 00:41:52 - Lead Actor The conversation shifts to the lead male actor in the movie, with Tim realizing that it wasn't a big name like Russell Crowe. They struggle to recall the actor's name. 00:42:16 - Movie Recommendation Mario recommends the movie "300" to the listeners and encourages them to watch it. He then transitions to a promotional message for the podcast. 00:42:28 - Podcast Promotion Mario asks for a 5-star rating and review for the podcast on iTunes. He also promotes the text expander and personal writing assistant, "flymessage" for increased productivity. 00:43:00 - Conclusion Mario thanks the listeners for tuning in and encourages them to keep selling.

Customer-Centric Product Design Simplifying products based on customer feedback and understanding their pain points can lead to significant revenue growth. Aligning product development with customer needs and behaviors is crucial for driving revenue through customer-centric strategies. Fostering open communication and mutual understanding between sales and product teams can lead to impactful product development that meets both sales team and customer needs.

Revenue Generation Collaboration Working closely with product development to drive revenue requires finding a balance between focusing on revenue and creating products that serve both buyers and sellers. Collaborating with product leaders who understand the importance of revenue generation can lead to successful product development. Aligning productivity with outcomes and focusing on customer needs can result in better business outcomes and successful products.

Winning Sales Strategies Emphasizing the need to understand business outcomes before investing time and resources into product development can lead to strategic decision-making. Tying product development to live deals and leveraging new features in sales negotiations can drive revenue growth. Building credibility and collaboration with product counterparts through understanding their perspective and product workflows can enhance sales strategies.

The resources mentioned in this episode are:

• Connect with Tim Condon on LinkedIn to discuss sales strategies and product development.

• Download FlyMSG for free to save 20 hours or more in a month and increase productivity.

• Reach out to Tim Condon via email at xpcondon to discuss sales and product development strategies.

• Follow Tim Condon on Instagram for business-related updates and insights.