I received a call from a wonderful real estate partner of mine by the name of Gary. When the call came in, Gary said, "Matt I have a problem!" I said, "What's the problem Gary?!?" He said "I've been working on a transaction for a little over 40 days, and I'm on the list side of the transaction, and I just got word that the buyers mortgage lender is issuing a decline."
And I said to Gary, "Geez that's horrible." And he said, "Well, thanks Matt I already know that, and the sellers already packed up their house…"
So Gary moves on and says, "Matt, what do I do in this scenario?" And I said, "Well Gary, this is what we refer to as a mid-stream transaction. A mid-stream transaction accounts for about 15-20% of my current production, it is a transaction where the current mortgage lender declines a buyer, and we are referred into the transaction in an effort to resuscitate the deal. Now the good news is, we are successful the majority of the time."
So Gary says to me, "Geez that's great, so where do I go from here?" "Here's what we can do: refer the client over, and we'll be more than happy to quickly get them preapproved. We built out a specific process flow to expedite the preapproval due to the time sensitivity in your transaction. While I can't guarantee we can do the transaction, what I can guarantee is that all parties involved will know where the buyer stands in factual form.
"My gosh Matt, I greatly appreciate you and I'll have the buyer call you right away."
And I said, "But Gary before I let you go I have but one question for you…"
"Did you ask 10 and did you demand 15?." And Gary said "excuse me Matt?"
"Did you ask 10 and demand 15?"
Gary said "Matt, I'm sorry I have no idea what you're talking about."
Well geez Gary, I know that I invited you to my Elevate conference…"
"I know Matt, however I just didn't have the time to attend."
"Well I understand that Gary, but I also know my assistant reached out to you to set up a refresher call where I try to reach out to my partners every quarter and tell them about new concepts and so on."
"Again Matt I'm sorry, but I just didn't have the time."
"Well you see Gary what we cover in Elevate is Ask 10 demand 15 – which 10, represents the top 10 essential questions that you or your team can ask the buyers mortgage lender before having your seller execute on any offers. Now, these top 10 questions won't give you 100% certainty but they will increase your percentages exponentially." And 15 represents demanding a 15 day loan commitment."
So as an example Gary, what was the loan commitment period on this transaction we're talking about?"
"Well Matt the commitment period is left blank so it was 45 days."
So I said, "Ok. And when did the mortgage lender issue a decline?"
And Gary says to me, "well it's been 42 days."
So I said, "Exactly."
I said, "You see Gary lenders are only human beings just like you and I. So the more time you give, the longer you're going to wait. So what I try and arm our real estate partners with is the importance of asking for a shorter loan commitment time frame."
"Also, many of my real estate partners leverage ask-10 demand -15 in a listing presentation because it offers sellers piece of mind knowing that their reducing the risk of transactions falling apart."
And Gary says, "Wow. Thank you so much Matt, I would certainly like to schedule that refresher call you were telling me about?"
And I said "Geez Gary, there's one major problem with that…I don't have the time"
Agents, if you would like the top 10 essential questions sent to you – message me or call me at 561-864-2458. Don't relate to Gary, learn from him.
Our first ever Heavy Hitters speaker series is coming up and we are excited to have Mark Rucco of the Mark Rucco Group joining us. Mark was ranked as the #1 Agent for Palm Beach County by Most Closed Transactions in 2016 closing over 330 transactions, and ranked in Wall Street Journal's Top 200 Realtors Nationwide. I know Mark's story well, and can assure you that at some point in his career you will find common ground, and more importantly, stories from this shared experience that can help us overcome whatever difficulty currently preventing you from your best self.
This event will no sell out quickly and in fact, we're well over 75% of capacity within 24 hours, as Mark is certainly the type of professional we all wish to learn from. So please reach out and RSVP your seat today by calling 561-864-2458, or emailing Brett Vidro at [email protected]. Our Heavy Hitters interview with Mark Rucco will be held at the Cinemark Theater in Boca Raton on October 26th from 9:30am – 12:00pm. While this is only the first of many in this series, it is surely one you will not want to miss.
The views of this blog, "Your Morning Shot" podcast, and on this site in general are solely those of the authors, Matt Weaver (NMLS-175651) and Zack Lewis, and do not express the views or opinions of Finance of America Mortgage.