The MSP Zone

The MSP Zone

By Charles WeaverTechnology
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The MSP Zone episodes

  • Should I Switch from Break/Fix to Managed Services?
    The decision to change from a break/fix or reactive IT company into a proactive or managed services company is not an easy one, nor should it be undertaken lightly. Being an MSP is a commitment to your clients, and doing things in a very different way. Here are some considerations to help you in your decision-making process. Summary: Why do you want to be an MSP? Do clients have anything to do with this change? Do you understand what is required of you? It's more than just buying the right softwareBe in it to win!
    28 min
  • Should I Switch from Break/Fix to Managed Services?

    The decision to change from a break/fix or reactive IT company into a proactive or managed services company is not an easy one, nor should it be undertaken lightly. Being an MSP is a commitment to your clients, and doing things in a very different way. Here are some considerations to help you in your decision-making process.

    Summary:
    Why do you want to be an MSP?
    Do clients have anything to do with this change?
    Do you understand what is required of you?
    It's more than just buying the right software
    Be in it to win!

    28 min
  • There is no race to the bottom
    Is there a race to the bottom within the managed services profession? Commodity pressures, competition, these elements have always been with us but they do not mean that we are throwing away our services at rock bottom prices because the race to the bottom is inevitable. 
    Show notes: https://rcpmag.com/blogs/the-evolving-msp/2020/12/for-msps-where-to-from-here.aspx
    21 min
  • There is no race to the bottom

    Is there a race to the bottom within the managed services profession? Commodity pressures, competition, these elements have always been with us but they do not mean that we are throwing away our services at rock bottom prices because the race to the bottom is inevitable. 

    Show notes: https://rcpmag.com/blogs/the-evolving-msp/2020/12/for-msps-where-to-from-here.aspx

    21 min
  • How Can MSPs Avoid Unnecessary Compliance?
    Many MSPs are so tightly fused with their clients' business and technology needs that it can difficult to separate the two. This is understandable given the high level of trust clients place in their MSPs. But, there is a difference between relying on your MSP to assist you with your compliance needs and transferring your compliance obligations to your MSP. Summary:
    MSP vs Client Compliance
    Some things you can't transfer
    Consulting vs involvement
    23 min
  • How Can MSPs Avoid Unnecessary Compliance?

    Many MSPs are so tightly fused with their clients' business and technology needs that it can difficult to separate the two. This is understandable given the high level of trust clients place in their MSPs. But, there is a difference between relying on your MSP to assist you with your compliance needs and transferring your compliance obligations to your MSP.

    Summary:

    • MSP vs Client Compliance
  • Some things you can't transfer
  • Consulting vs involvement
    • 23 min
  • Is a Single Pane of Glass over for MSPs?
    Much has been made of the "single pane of glass" functionality of the major MSP platform companies. A single place from which the MSP can perform much of their work. And yet, as MSPs continue to have more options when it comes to MSP tools, is the single pane of glass concept ending? Highlights:
    Big Vendors Have More Risk of "non-performance" from their security tools
    MSPs are Starting to Hold MSP Platforms Accountable for their Security Performance
    MSPs are taking a more "best of breed" approach to their toolsets
    21 min

About The MSP Zone

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Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and…