MSPs don't get a lot of attention, don't have many articles written about that, and yet perform a critical role in our global economy that cannot be overlooked. It's time we pay attention to the small MSP! 

For 21 years, I've been anticipating a day when MSPs are recognized as the indispensable guardians of data privacy and security that they are. With that recognition comes responsibility, and responsibility will continue to arrive in the form of government regulation of MSPs in a particular way.

Can a managed services customer impact your ability to be compliant? An interesting question, and one that is on the minds of many MSPs. The question can be expanded also to include whether clients can add risk to the MSP. 

Cyber insurance claims are becoming a part of everyday life, both for MSPs and customers. There are, however, some best practices you can adopt to make your managed services practice a little easier when it comes to understanding cybersecurity insurance policies, how they work, and what do to when you may have a claim.

Virtual desktops are not a new concept for MSPs, but it may be time to revisit this technology as a model for managing current challenges.