The MSP Zone

The MSP Zone

By Charles WeaverTechnology
Download on the App Store

The MSP Zone episodes

  • Is a Single Pane of Glass over for MSPs?

    Much has been made of the "single pane of glass" functionality of the major MSP platform companies. A single place from which the MSP can perform much of their work. And yet, as MSPs continue to have more options when it comes to MSP tools, is the single pane of glass concept ending?

    Highlights:

    • Big Vendors Have More Risk of "non-performance" from their security tools
  • MSPs are Starting to Hold MSP Platforms Accountable for their Security Performance
  • MSPs are taking a more "best of breed" approach to their toolsets
    • 21 min
  • When Security Vendors Get it Wrong
    MSPs often outsource SOC, SIEM, and other security-related services to their vendors, including some of the larger MSP platform companies. But, what happens when those vendors miss something? Does the MSP have any liability to the client? What can the MSP do to protect themselves? Highlights: Do MSPs need security SLAs from their vendors? What do MSP platform company contracts say? Public Policy issues with limitation of liability clausesMSP Zone Guest: Rob Scott, Scott & Scott LLP
    29 min
  • When Security Vendors Get it Wrong

    MSPs often outsource SOC, SIEM, and other security-related services to their vendors, including some of the larger MSP platform companies. But, what happens when those vendors miss something? Does the MSP have any liability to the client? What can the MSP do to protect themselves?

    Highlights:
    Do MSPs need security SLAs from their vendors?
    What do MSP platform company contracts say?
    Public Policy issues with limitation of liability clauses
    MSP Zone Guest: Rob Scott, Scott & Scott LLP

    29 min
  • Advice for MSPs Going Through MSP Verify
    Are you considering the MSP Verify certification? If so, here are some practice insights into how you should approach the process and how to maximize the value. Highlights:
    Why did you choose to go through the MSP Verify?
    How are managed services clients responding to your certification?
    What advice would you give to MSPs considering MSP Verify?
    MSP Zone Guest: Karl Springer, Sagiss
    30 min
  • Advice for MSPs Going Through MSP Verify

    Are you considering the MSP Verify certification? If so, here are some practice insights into how you should approach the process and how to maximize the value.

    Highlights:

    • Why did you choose to go through the MSP Verify?
  • How are managed services clients responding to your certification?
  • What advice would you give to MSPs considering MSP Verify?

    • MSP Zone Guest: Karl Springer, Sagiss

    30 min
  • MSP Platform Space is Heating Up Again
    Most of our attention has been on the big 4 MSP platforms. But, are we ignoring the growing army of MSP RMM, ticketing, and point solution tools being developed on a regular basis? The big 4 might want to pay attention to this.
    19 min
  • MSP Platform Space is Heating Up Again

    Most of our attention has been on the big 4 MSP platforms. But, are we ignoring the growing army of MSP RMM, ticketing, and point solution tools being developed on a regular basis? The big 4 might want to pay attention to this.

    19 min
  • The Importance of the Small MSP
    MSPs don't get a lot of attention, don't have many articles written about that, and yet perform a critical role in our global economy that cannot be overlooked. It's time we pay attention to the small MSP!
    13 min
  • The Importance of the Small MSP

    MSPs don't get a lot of attention, don't have many articles written about that, and yet perform a critical role in our global economy that cannot be overlooked. It's time we pay attention to the small MSP! 

    13 min
  • Path of Future MSP Regulation
    For 21 years, I've been anticipating a day when MSPs are recognized as the indispensable guardians of data privacy and security that they are. With that recognition comes responsibility, and responsibility will continue to arrive in the form of government regulation of MSPs in a particular way.
    17 min

About The MSP Zone

From the publisher's feed

Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and…