The Ops Authority

Have you ever wondered what the relationship between a CEO and an established Director of Operations (DOO) looks like? Also, what does it look like to go through the program and implement the curriculum into an existing business?

Today we are going to look at how DOO Greta Dean shows up as a partner to Zak Harlow, CEO of The Benefit Doctor. Greta was a part of the 12th round of The Director of Operations Certification program.

For full show notes visit theopsauthority.com/podcast/166.

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What are some of the upcoming changes for the Director of Operations (DOO) certification program?

Today we are talking about the evolution of the DOO certification program, which has produced over 350 women through 15 rounds. I wanted to share some behind the scenes of what we have done, how we have grown, and some of the changes we have made.

Round 16 is about to begin. If you are curious, read all about our certification program!

For full show notes, visit theopsauthority.com/podcast/165.

Do you want your burning DOO (Director of Operations) questions answered?

Today I am joined by my Director of Coaching Amy Lockrin for round three of The DOO Download, where you get the wisdom of two DOOs who have "been there, done that."

In this series we address common questions that pop up in our community. If you have questions that you would like answered, make sure to submit them!

For full show notes visit theopsauthority.com/podcast/164.

Is there more than one way to make the Director of Operations (DOO) certification fit into your career goals?

Today we are spotlighting DOO student Khara Malcom. Her story is very inspiring, and she shows how she has taken the certificate and used it to her greatest benefit. Her story also highlights how diverse the certification can be.

For full show notes visit theopsauthority.com/podcast/163.

What are the steps that we can take to avoid scope creep?

In our previous episode we talked about stories of scope creep, and in every single case, I had a comparable story to match. Scope creep rips away the good parts of being a service provider.

Today we are continuing our stories from Episode 161, where we shared that scope creep is caused by changes that come up after you have begun a project. There are some specific things you can do to prevent this, which I will share in our upcoming training. But today, there is one key action item that you can do to avoid scope creep: defining your values.

If you are ready to escape the plague of scope creep, join us for a 5 day adventure. Learn how to avoid scope creep, communicate ahead of time, and also establish a key process for when scope creep emerges.

For full show notes visit theopsauthority.com/podcast/162.

You may have heard us talk about "scope creep", here at The Ops Authority, but maybe you aren't familiar with what that term actually entails. So how does scope creep show up in your business?

Today we are talking about some real life examples of what happens with scope creep. Unfortunately there is rarely ever a happy ending when it comes to this concept.

We are having a free 5 day training on scope creep. If you are interested in learning what scope creep is, how to get away from it, how to communicate, and get some practical actionable tips, join us!

For full show notes, visit theopsauthority.com/podcast/161.

What are the lessons and insights that we have learned at The Ops Authority since starting a podcast?

We began this journey almost three years ago at The Ops Authority, and I am excited to celebrate 100,000 downloads! It is a number I never really shot for, but when I saw that we were close a few weeks ago, my mind was blown.

Today, I'm going to share with you what I have learned throughout my podcasting journey.

For full show notes visit www.theopsauthority.com/podcast/160.

Are you curious about the Director of Operations (DOO) certification program, but would like to hear more about the experiences of other students who have come through the program?

Today, we have an amazing student who recently went through the program, Stacy Norris. She will be talking about her experience before and after coming into our community of Director of Operations.

For full show notes visit theopsauthority.com/podcast/159.

What are the most frequently asked questions in our Director of Operations (DOO) community?

Today I am joined by my Director of Coaching Amy Lockrin for round two of The DOO Download, where you get the wisdom of two DOOs who have "been there, done that."

In this series we address common questions that pop up in our community. If you have questions that you would like answered, make sure to submit them!

For full show notes visit theopsauthority.com/podcast/158.

What does the current state of the economy mean for operators? How can you navigate this recession as a service provider?

It's July 2022, and the economy has shifted. We're in a recession for the first time in more than a decade.

For many of you, this may be the first time traversing through a time like this. Regardless, I bet the majority of us weren't business owners during the past recession.

In today's podcast I'm going to share my personal thoughts and give you pointed advice and actions that are best suited for you as a service provider.

For full show notes visit theopsauthority.com/podcast/157.