Are you still doing every little task yourself - even though your business has doubled in size?

Have you already hired help… only to find yourself even more stressed and scrambled than before?

And what’s the one overlooked area in your business that could unlock serious profit (without adding more chaos)?

In this episode, I share a raw and honest update from inside my own business - unpacking the changes I’ve made this year, the hires that didn’t work, and the big moves that are finally helping me regain bandwidth, momentum, and clarity. You’ll hear why even experienced business owners like me can become their own biggest bottleneck - and how to recognise when your success requires a new level of support, fresh systems, or a change in mindset.

Plus, you’ll get an exclusive preview of Eve Molzhon’s upcoming Dog Handler Academy Leadership Summit (where I will be delivering this year’s keynote) recorded at my IMPACT event last month. If you run a team (or want to), this event is a must-attend for anyone who wants to lead with impact, scale with sanity, and avoid the leadership mistakes that sink growing pet businesses.

In this episode, you’ll discover:

• The Power of Leverage – Why identifying your next key move can unlock exponential growth (and what happens when you don’t).
• When the Bottleneck is You – How to spot when your own habits or workload are stalling progress—and what to do about it.
• The Hidden Cost of Marketing Lag – Why success takes time, and what to focus on while the results catch up.
• Build the Team Before You Need It – How hiring ahead of demand gives you space to grow into your next level.
• Why You Should Get in the Room – A sneak peek at Eve Molzhon’s Leadership Summit and what makes it different from every other industry event.

Want to lead like a pro and be the leader your business needs?

Get your ticket for the Dog Handler Academy Leadership Summit at: www.doghandleracademy.com

Don't forget also I'm hosting my own dog daycare business bootcamp in October in Annapolis, you can grab your ticket now at: www.petbusinessmarketing.com/bootcamp

Need help fixing your business? To join the worlds leading pet business development program go to www.petbusinessmarketing.com/diamondnow

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now

Are you feeling boxed in by the same old daycare model, but unsure what to change? Ever wondered how a Midwest hotel with go-karts and water slides could teach you to sell more enrichment? And are you still not sold on the idea of Mastermind meetings changing your business trajectory forever?

In this episode, I share stories and lessons from a whirlwind US trip that included mastermind meetings, connecting flights (a few more than planned), and a behind-the-scenes tour of Metropolis Resort - an adventure-packed Midwest hotel run by fellow mastermind member Brian Hahn. You’ll hear how ideas from outside the pet industry can help you transform the way you price, position, and grow your own business.

Plus, I reveal how a surprise visit to a science museum sparked the idea for my next big pet biz diagnostic tool: the Dog Daycare Business X-Ray. Now, when someone enters my world, they’ll be taken through this new process to identify blind spots, benchmark their current operations, and map out exactly what to fix next. It’s the first step toward building a premium, future-proof business.

In this episode, you’ll discover:

• The Evolution Advantage – Why your business needs to grow, change, and sometimes completely reinvent itself.
• Lessons from Metropolis – How a Midwestern hotel is schooling pet pros on memberships, upsells, and guest experience.
• Get Out to Go Up – Why your best ideas often strike outside your business, not inside it.
• Fresh Eyes, Bigger Profits – The power of cross-industry learning (and why copying your competitors won’t cut it).
• The Dog Daycare X-Ray – A sneak peek at Dom’s new business diagnostic to help you identify and fix the real bottlenecks.

Want to be in the room where breakthroughs happen?

Grab your ticket to the October Bootcamp at: www.petbusinessmarketing.com/bootcamp

Need help fixing your business? To join the worlds leading pet business development program go to www.petbusinessmarketing.com/diamondnow

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now

Are your prices still based on what your competitors charge… instead of what your service is worth?

Are worried about rising costs, inflation and increased competition which means more pet service supply and less dogs to go around? 

Have you ever wondered what would happen if you spent two days focused on nothing but profit, positioning, and premium clients?

In this episode, Dom gives you a behind-the-scenes pass to January’s Dog Daycare Business Bootcamp in Orlando. You’ll hear directly from real pet business owners - like Amy Hillis, Sean Felty, Courtney Barnes, Mikayla Cavaness, and Jennifer MacGee- who all walked in either undercharging, unsure of their position, or overwhelmed… and walked out with higher prices, new membership models, fresh marketing ideas, and a fire in their belly. 

They share exactly why this conference was different to any other, and how Dom is able to shift the mindset of the attendees and turn them into confident, assertive CEOs. You’ll also hear in more detail what’s covered over those two days, including the 10 Pricing Power Commandments, the marketing machine that turns browsers into buyers, and the “expert-enhancer” assets that make your pet biz the talk of the town.

In this episode, you’ll discover:

• The Pricing Wake-Up Call – How doubling your rates isn’t crazy… if your positioning and confidence are right.
• Memberships, Inductions & Upsells – The high-profit strategies most pet pros aren’t using (yet).
• Why Most Marketing is Useless – And what a real, evergreen marketing system actually looks like.]
• Leapfrogging the Competition – How to claim expert status and rise above the copycat crowd in your town.
• The Bootcamp Vibe – What it feels like to spend two days surrounded by action-takers—and why it matters.

Want in on the next Bootcamp? Early bird tickets are flying out (no pun intended).

Grab yours before Sunday at: www.petbusinessmarketing.com/bootcamp

Want to get in the room for the next event? The October Dog Daycare Business Bootcamp is your last chance in 2025 to work with Dom in an exclusive, intensive coaching experience.

Click here to grab your early-bird ticket before this weeks deadline! 

Need help fixing your business? To join the worlds leading pet business development program go to www.petbusinessmarketing.com/diamondnow

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now

What happens when you put thirty pet pros in a room and push them out of their comfort zone? Can just three days really shift your mindset, pricing expectations, and your entire business model? And why do so many attendees say they’ll never look at their facility - or themselves - the same way again?

In this week’s episode, we’re taking you behind the scenes at IMPACT 2025: The Dog Daycare Success Summit. You’ll hear live reactions from a whole host of attendees based across the UK, Ireland, and the U.S. - including first-timers and seasoned impact veterans - sharing how what they learned at the event will help them break past roadblocks, claim premium positioning, and finally take themselves (and their team) seriously.

You’ll hear from Rachel, who came in overwhelmed with ideas but left with one clear plan: raise her prices and stop overthinking. Grainne, a Dublin-based dog walker, realised she’d been coasting - and left inspired to finally launch her enrichment and wedding services. Jodie came all the way from Reno, Nevada and admitted she had become the bottleneck in her business and committed to raising prices and claiming her authority. 

Tune in to discover:

• Why Clarity Beats Chaos – Why Rachel ditched her to-do list, raised her prices, and finally gave herself permission to slow down.
• The Client Experience Advantage – How Eve’s focus on the human side of daycare is helping her raise standards and retention.
• Systemise to Scale – Why Maria and Beth know franchising won’t work without rock-solid systems behind the scenes.
• Why You're Ready Now – What Adam and others learned about stepping up, even when they don’t feel “big enough” yet.
• From Coasting to Charging Ahead – How Ronnie turned boredom into momentum—and finally committed to the projects she'd been putting off.

Want to get in the room for the next event? The October Dog Daycare Business Bootcamp is your last chance in 2025 to work with Dom in an exclusive, intensive coaching experience.

Click here to add your name to the waitlist

Need help fixing your business? To join the worlds leading pet business development program go to www.petbusinessmarketing.com/diamondnow

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now

Are you still undercharging… even though you know your service is worth more? Have you been “meaning to” launch a membership, but keep putting it off? And what would change in your business if you had two days to fix it - surrounded by people on the same path as you?

In this episode, I pull back the curtain on the Dog Daycare Business Bootcamp - and shares the raw, unfiltered takeaways from real pet business owners who attended back in January. You’ll hear from the daycare managers, trainers, and owners who came in overwhelmed, undercharging, and unsure… and left with renewed confidence, higher prices, new offers, and a long list of ideas to implement.

You’ll meet Nora and Kelly from Wag Days, who left with the belief (and a solid plan) to become the most expensive in their market. Kira and Courtney from Paws Up Play finally stopped using their competitors’ prices as a guide - and started charging based on value. Sound good so far? Then you need to be in the room when it all goes down again in October…because I'm doing one final bootcamp in the fall, and thr waitlist is open NOW.  Click here to add your name to the list. Early bird tickets will ONLY be available to those on the waitlist.

In this episode, you’ll discover:

Why “Confidence = Pricing” – How one mindset shift helped multiple owners finally charge what they’re worth. From Panic to Planning – How real attendees replaced pay-as-you-go chaos with structure, tiers, and prepaid bookings. Storytelling That Sells – Why your journey matters—and how telling it can build trust and attract the right clients. Marketing That Moves the Needle – What newsletters, chatbots, and good old-fashioned follow-up can do for your bottom line. How to Get in the Room – Details on the October Bootcamp and how to join the waitlist before spots vanish. Click here to add your name to the waitlist

Need help fixing your business? To join the worlds leading pet business development program go to www.petbusinessmarketing.com/diamondnow

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now

Are you the most pet biz expensive in town – or are still pretending premium pricing doesn’t apply to you? BIG MISTAKE my friend! 

Is your ‘modest’ price actually holding your business back rather than giving it life? You bet it is! 

And what’s the REAL cost of undercharging in a high-potential, high-pressure industry like pet care?  Well, it could be fatal for your business...

In this episode, Dom pulls back the curtain on a never-before-shared segment from last year’s Pet Business Owners Assemble event A.K.A IMPACT – this was a Marvel-themed masterclass that set the stage for this year’s “Claim the Crown” Impact summit. You’ll hear Dom unpack the true superpower every pet business owner needs to master: pricing. It’s not just a number on your website, but the key to authority, better clients, stronger margins, and a more resilient business.

You’ll also get some compelling reasons why charging more isn’t just possible - it’s essential. Dom lays out why raising your rates might be the single most strategic move you make this year. 

Plus, you’ll hear a gritty, unfiltered teaser from this year’s keynote speaker Eve Molzhon, who went from being a trailer park kid to operating a seven-figure daycare empire. 

In this episode, you’ll discover:

The Premium Power Move – Why raising your rates isn’t risky—it’s the most strategic decision you can make. Undervalued and Overworked – How modest pricing leads to burnout, resentment, and stalled growth. Better Clients, Stronger Business – What really happens when you charge more—and why your dream clients will thank you for it. The Hidden Cost of Playing Small – How underpricing weakens your brand, limits your marketing, and stops you hiring the team you need. The Pricing Wake-Up Call – Ten reasons to stop feeling guilty about charging more and start owning your expert status.

Want access to the new Dog Daycare Employee Accelerator Programme? Join Enrich U now at www.enrichmentuniversity.com and get the full programme included.

Need help fixing your business? To join the worlds leading pet business development program go to www.petbusinessmarketing.com/diamondnow

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now

Do your staff really understand what enrichment is - or are they just nodding along and fluffing it?

Are your handlers bought into your values, or just clocking in for another day in the play zone?

And is your team helping you upsell enrichment - or would they rather do without it altogether?

In this episode, I’m fresh off a sun-soaked break in Menorca and back in the garden with the chickens (update incoming on that front!!) Inspired by the “onboarding” process we used to integrate our new hens into the flock, I’m talking about the vital role onboarding plays - not just for clients, but for staff, especially in enrichment-focused facilities. If your team isn’t trained to deliver and explain enrichment confidently, you’ll struggle to sell it. 

So that’s why Tim and I created the Enrich U Employee Accelerator, a new training programme that helps you build a more invested, enrichment-savvy team from day one. You’ll also hear a clip from Tim’s recent webinar where he shares how losing his entire team forced him to rethink his staffing strategy, how to create a real career path for daycare workers, and why a burnt-out handler is a walking liability. 

In this episode, you’ll discover:

• The Staff Buy-In Problem – Why enrichment fails when your team doesn’t understand or believe in it.
• The Daycare Career Ladder – How to create a staff progression plan that builds loyalty (without needing them to become trainers).
• Bored Staff, Rowdy Dogs, Exhausted Owners – The cycle you must break if you want a calmer, more profitable facility.
• Enrichment = Retention – How enrichment not only helps dogs—but also keeps clients and staff coming back.
• The Enrich U Employee Accelerator – What it is, who it’s for, and why it’s the staff training you didn’t know you were missing.

Want access to the new Dog Daycare Employee Accelerator Programme? Join Enrich U now at www.enrichmentuniversity.com and get the full programme included.

Need help fixing your business? To join the worlds leading pet business development program go to www.petbusinessmarketing.com/diamondnow

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now

Ever wondered why most pet businesses stay stuck in the middle while a few rise to the top?

What if you didn’t have to “pay your dues” and could skip straight to the front of the line?

And what would your business look like if your competitors couldn’t even see you - let alone catch you?

In this sun-soaked, cocktail-fuelled episode recorded just before my summer holiday, I share a sneak peek behind the curtain of my most ambitious event yet: IMPACT 2025: Claim the Crown. You’ll hear how this Game of Thrones-inspired business summit is being crafted to help pet pros dominate their territory - not just survive in it. 

I unpack the attack strategies, storytelling frameworks, and power positioning tactics I’ll delve deep into to make this year’s Impact unlike anything I’ve done before. You’ll also get insight into why most pet business owners are stuck playing checkers while their competitors play chess - and how to shift your mindset and your model to take the throne. 

In this episode, you’ll discover:

Leapfrogging Lessons – How to bypass years of slow growth and jump straight to premium status. The Moat Mentality – Why building a brand fortress matters more than being “better” than your competition. Claim Your Crown – The war strategy mindset that transforms you from survivor to ruler. Ascension vs. Accumulation – How to grow your revenue by increasing client value, not just headcount. Storytelling That Sticks – Why your business needs a mythology—and how it drives loyalty, marketing, and referrals.

Want to join me and the top dogs of the pet industry at IMPACT 2025? Go to www.petbusinessmarketing.com/impact2025 to grab your ticket and Claim the Crown.

Need help fixing your business? To join the worlds leading pet business development program go to www.petbusinessmarketing.com/diamondnow

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now

Are you full of great ideas but unsure which one will actually grows your pet business? Do you keep launching new offers while ignoring the easy wins sitting right under your nose? Are you offering amazing services but suck at selling and making money fro your passion for pets? 

In this behind-the-scenes episode, I take you inside a week in the life of my mastermind coaching calls. These conversations aren’t wishy-washy 'manifest money at will' bullsh!t motivational sessions - they’re real business owners dealing with real problems in real time.  So in this weeks show, I break down the most common (and costly) challenges pet business owners are facing right now - and share the exact advice I give that’s helping them move forward faster.

You’ll hear why most owners are spread too thin, how to identify your true “business critical” priority, and how to avoid falling into the trap of shiny object syndrome. I also unpack the hidden power of low-hanging fruit - those easy wins that most people overlook -and why jumping straight into a membership model won’t save your business if the foundations aren’t solid. 

In this episode, you’ll discover:

•    The Clarity Advantage – Why narrowing your focus to one business-critical priority can unlock faster, more meaningful progress. •    Shiny Object Syndrome – How to stop chasing new ideas and stick to what actually moves the needle. •    Low-Hanging Fruit Wins – How to spot quick-win revenue opportunities hidden in your existing client base. •    Sales as a System – Why selling daycare or boarding needs more than a pricing tweak—it needs a full sales process. •    Don’t Skip the Steps – How rushing into a membership model (without the right structure) can do more harm than good. Need help fixing your business? To join the worlds leading pet business development program go to www.petbusinessmarketing.com/diamondnow

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now

What do you do when your staff quit without warning - and your Indeed ad pulls in nothing but no-shows and duds? Is your hiring process actually attracting the right people - or just weeding through whoever’s left? And how do some daycares seem to have a pipeline of great candidates - while you’re stuck covering shifts yourself?

In this episode, I’m sharing an exclusive snippet from a recent webinar with Josh Hightower, my business partner and the tech whizz behind PetBizSuite. Josh built a hiring funnel out of necessity - back when he was running gyms, sleeping on a mattress in the back office, and drowning in staff drama. That same funnel is now being used by daycares across the U.S. to attract, screen, and onboard reliable new hires - without spending hours sifting through applications or chasing no-shows. 

You’ll learn how to create a lead magnet for recruitment, how to build a waiting list of candidates and how to stop relying on gut instinct or last-minute panic hires. We also talk about how mindset plays into hiring—and why the most dangerous part of your hiring process is often the bit between your ears. 

In this episode, you’ll discover:

•    The 7-Step Hiring Funnel Playbook – The exact system Josh uses to attract, screen, and onboard quality candidates automatically. •    The Problem with “Now Hiring” Posts – Why you’re attracting the wrong applicants (and how to filter out the time-wasters). •    Lead Magnets for Hiring – How to build a waiting list of potential staff the same way you’d build a list of potential clients. •    Automated Screening & Follow-Ups – How to use tech to sort applicants, send reminders, and schedule interviews without lifting a finger. •    Mindset Shifts for Confident Hiring – Why hiring is just like marketing, and how to stop being the bottleneck in your own business.

Want the full system set up for you? Go to www.petbizsuite.com/getstarted and plug the Hiring Funnel Playbook directly into your business today.

Need help fixing your business? To join my pet business development program go to www.petbusinessmarketing.com/diamondnow

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now