Michelle Myers of PinkCallers chats with The Profit Roadmap about why you might need a virtual assistant and that PinkCallers is the VA of choice for Service Autopilot members.

"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

The post Should I Hire a Virtual Assistant? appeared first on Service Autopilot.

Taylor Hansen, long-time SA user, chats with Cody and Bear at SA5 about joining SA Academy BEFORE he started his business and the overwhelming value of being in a mastermind group as he went through the startup process at his business.

"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

The post "I Joined a Mastermind Group BEFORE I started my business" appeared first on Service Autopilot.

Bear recounts two failed attempts to save his gym membership. One got his money but wasn't honest. The other didn't even pretend to care about making the sale.

"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

The post How to Save Missed Sales Opportunities appeared first on Service Autopilot.

Jonathan, Cody, and Bear chat about dealing with problem clients.

Should you:

• Bend over backward to accommodate every request?
• Refuse to yield a single inch?
• Fire them?

It's a great reminder that service business owners are professional problem-solvers - but they have to keep that inside the scope of their business.

"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

The post How to Handle "Troublemaker" Clients appeared first on Service Autopilot.

Cody and Bear are back in the studio from GIE. They're talking about their time at the show AND the excitement of meeting listeners in person.

After interacting with a bunch of SA users in Kentucky, we wanted to reflect on the importance of attracting and creating brand ambassadors.

"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

The post Create Brand Ambassadors appeared first on Service Autopilot.

Chris Volpe returns to talk about putting employees through "boot camp."

"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

The post One Big Venn Diagram of Awesome-ness appeared first on Service Autopilot.

Bear opens up with a personal story that marries confidence and arrogance - a contradiction on the surface, but one you'll find very useful in your business.

Here's the clip Bear referenced:

"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

The post Be Humbly Arrogant appeared first on Service Autopilot.

Jess Winsett, our HR guru, talks to us about the power of employee referral programs.

"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

The post Do Employee Referral Programs even work? appeared first on Service Autopilot.

Jonathan explains time management, delegation, and "wall-building" to avoid distractions so you can push your business forward.

• No B.S. Time Management for Entrepreneurs (by Dan Kennedy)

"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

The post Why You Should Build Walls Around Yourself appeared first on Service Autopilot.

Cody convinces Bear that marketers should exist... and that every small business is marketing, whether they believe it or not.

"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

The post "Why Do I Need Marketing?" appeared first on Service Autopilot.