The Propcast

Summary: In this episode The Propcast talks to Paul Zukauskas and Joseph Binestock from Guesty about the changing times of short-term rental, what to expect in terms of summer and winter trends, Guesty's recent acquisitions, as well as delving into the shift in consumer behaviour they have seen.

Key Insights From This Episode

• There is also a growing demand for automating more processes – Joseph Binestock

• COVID-19 did accelerate the need to digitalise property management companies – Joseph Binestock

• Right now versus 2019, we're seeing 80% increases in reservations – Paul Zukauskas
• The sales cycle has been more focused on the ability to build rapport with customers online than ever before – Joseph Binestock
• We get to be on the front lines of the creativity of our clients – Paul Zukauskas
• In terms of the short-term rental ecosystem as an alternative accommodation, we see it continuing to become more of a mainstream – Joseph Binestock
• Our property management companies are like snowflakes, they're all unique – Paul Zukauskas
• Now it's vacation rentals and short-term rentals who are in the spotlight – Joseph Binestock

• Today it's really more crucial than ever that our users can rely on tech solutions as an extension to their business – Joseph Binestock

About Our Guests

Paul Zukauskas

https://www.linkedin.com/in/pzukauskas/

Paul is Global Vice President of Customer Success at Guesty, the end-to-end property management platform for short-term and vacation rentals. Paul has ten plus years of SaaS Leadership, and has experience in customer lifecycle management and a track record of delivering significant customer retention gains and growth. Paul is an experienced manager of global teams responsible for $70M+ in recurring revenue. His key skills include significant revenue generation and retention, customer advocacy, user adoption, high performance team development, along with customer value creation and operational execution.

Joseph Binestock

https://www.linkedin.com/in/jbinestock/

Joseph is the Director of Sales for the America's a Guesty, which provides an end-to-end SaaS hospitality management software that streamlines, automates, and centralizes complex workflows and business processes with robust built-in features and a wealth of deeply integrated applications that increase productivity and revenue while reducing OPEX. Joseph is focused on penetrating and scaling new and mature B2B SaaS markets through disciplined business analysis and innovative out of the box thinking with an interdisciplinary approach. He specialises in the full sales cycle, managing cross-functional teams of complex SaaS products in the intersection of design, technology, and hospitality, providing mentorship and the skill set needed for team members to outperform.

About Our Host

Louisa Dickins

https://www.linkedin.com/in/louisa-dickins-ab065392/?originalSubdomain=uk

Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA).

About LMRE

www.lmre.tech

LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community.

Resources Mentioned

LMRE website www.lmre.tech

Guesty website www.guesty.com

Contact Paul www.linkedin.com/in/pzukauskas

Contact Joseph www.linkedin.com/in/jbinestock/

For full episode transcription head to www.lmre.tech/blog

Summary: In this episode The Propcast talks to Sean Godoy from Divercity, and Wayne Berger from iShack, to discuss the emerging PropTech sector in South Africa and Sub-Saharan Africa. You'll hear of trends, tech, adoptions, and obstacles Sean and Wayne encounter across Africa.

Key Insights From This Episode

• I believe that the real success stories are still on the way in Africa and in South Africa – Wayne Berger

• there's a big focus on investment that can spur that next stage of growth and adoption in the sector – Sean Godoy
• Africa is really a dynamic continent – Wayne Berger
• ESGS, particularly on environmental side, is an area where we'll see a lot more activity going forward – Sean Godoy
• the interest in venture capital as a segment, and then also PropTech as a segment in venture capital has significantly grown – Wayne Berger
• We've seen a lot more seed and angel investment into PropTechs – Wayne Berger
• There's a lot more need and opportunity around investments – Sean Godoy
• There's definitely strong tech talent in South Africa – Wayne Berger
• It doesn't matter if you get things right and you get them wrong, it just matters that you continue – Wayne Berger

About Our Guests

Sean Godoy

https://www.linkedin.com/in/sean-godoy-6270582a/?originalSubdomain=za

Sean is the Founder & Director at Divercity Property Solutions and EXCO member at the South Africa Chamber of Commerce UK. Divercity Property Solutions is an independent property consultancy which is passionate about property markets and the property industry across Sub-Saharan Africa, and the opportunities they offer. This passion coupled with their forward-looking insight drives our unique and innovation approach to producing meaningful advice and developing solutions tailored to your specific property needs. Their key focuses are advisory around market insight and strategy, training & skills development, and innovation & digital strategy advisory.

Through his passion for South Africa, and role with the South African Chamber of Commerce, Sean supports and promotes promising UK/SA business opportunities and charitable initiatives. Sean firmly believe in Africa and its people, and am excited for the future of this diverse and dynamic continent. He is co-founder of PropTech Africa, which connects the PropTech ecosystem in Africa in order to create meaningful interactions and relationships. PropTech Africa also promotes the PropTech sector to the property industry and related stakeholders as a whole in order to raise awareness and drive growth on the continent.

Wayne Berger

https://www.linkedin.com/in/wayneberger/?originalSubdomain=za

Wayne is an experienced technology entrepreneur with a top international MBA. Wayne currently holds the position of Managing Director of iShack Ventures, a Venture Builder mandated to develop disruptive technologies in the Property industry, FinTech and Big Data. In addition, Wayne is the chairman of iShack Innovation Consultancy (established in 2005). iShack Innovation, a consultancy specialising in advising both local and international corporations on their online advertising and software development initiatives, ensuring maximum ROI on their digital spend. iShack Innovation's clients include, Internet Solutions, Walt Disney, Warner Bros Growthpoint Property Fund, L'Oréal, Canon, Gareth Cliff and Cliffcentral to name a few.

Wayne is a co-founder of Venture Network South Africa, a non-profit entity with the intention of stimulating the South African start up eco-system. to-date Venture Network has facilitated 8 events, where 5 start-ups have acquired funding from the network (May 2016). Lastly, Wayne is a guest speaker focussing on Entrepreneurship, Business plan, Advanced digital marketing strategy, Gamification & Exponential organisation attributes.

About Our Host

Louisa Dickins

https://www.linkedin.com/in/louisa-dickins-ab065392/?originalSubdomain=uk

Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA).

About LMRE

www.lmre.tech

LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community.

Resources Mentioned

LMRE website www.lmre.tech

Divercity website www.divercity.co.za

iShack website www.ishack.co.za

South Africa PropTech Association www.saproptech.co.za

PropTech Africa Association www.proptechafrica.com

For full episode transcript head to www.lmre.tech/blog

Summary: In this episode The Propcast talks to Helen Kings from Touchstone, and Tom Allason from Residently about their partnership to improve the customer experience within the rental market, new changes coming into play that can affect the rental space, and what tenants really want in 2021.

Key Insights From This Episode

• I had the realisation that what most of the world are going to spend the most on for the rest of their lives, has an inconsistent customer experience that enjoys no brand loyalty – Tom Allason
• I'm a firm believer that businesses can only really be very good at one thing – Tom Allason
• In four years, the expectation from our residents and our landlords have massively increased – Helen Kings
• COVID has also brought together one change - You've got an overall shift towards renting from home ownership – Tom Allason
• The fastest growing demographic of renters in the US and the UK are the affluent people who can afford to buy but choosing not to, because ownership is not really compatible with their lifestyle – Tom Allason
• renting really is about flexibility and convenience – Tom Allason
• If we properly measure, record, analyse and use data, we can make a real difference to our client's portfolio performance – Helen Kings
• Folks have realised the need to invest in customer experience, and how important retention and engagement with renters is – Tom Allason
• Data, both property and customer related, is absolutely at the corner of our understanding of how particular assets perform – Helen Kings

About Our Guests

Helen Kings

Helen joined Touchstone as Managing Director in January 2017. She's passionate about making people's experience of renting the very best it can be. As increasing numbers turn to the private rented sector, she believes customers should expect a quality product and professional experience when renting. Results driven, Helen is focused on growing Touchstone's business, while also ensuring our customers and clients receive the very highest levels of service and expertise.

Her career to date has included working for some of the UK's largest and well-known retailers, including Aldi and Somerfield. Before joining Touchstone, Helen was Sales Director at Compass Group, a market leader in contract catering and FM support services. Her retail background means she really understands what makes great customer service. She believes by providing the pinnacle of customer experience, we deliver customer satisfaction and the best returns for her clients.

Tom Allason

https://www.linkedin.com/in/tomall/?originalSubdomain=bm

Tom Allason is a serial marketplace entrepreneur known for founding eCourier (acquired Royal Mail), Shutl (acquired eBay), Rehaus where he is a non-exec, and Residently where he is CEO. Prior to founding Residently, Tom spent four years as an executive at eBay, during which he rented five homes in three countries, each time repeating the same stressful and time consuming process. Tom's current venture, Residently wants to be the number one home brand and aim to give power and control to renters. Residently aims to do this by simplifying the rental process from finding the perfect pad, to furnishing it, and finding an expert Home Services all at the tap of a button

About Our Host

Louisa Dickins

https://www.linkedin.com/in/louisa-dickins-ab065392/?originalSubdomain=uk

Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA).

About LMRE

www.lmre.tech

LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community.

Resources Mentioned

LMRE website www.lmre.tech

Touchstone website www.touchstoneresi.co.uk

Residently website www.residently.com

Qube MRI software www.mrisoftware.com

Tom's contact: [email protected]

Helen's contact: [email protected]

Sponsors

This show is sponsored by ReimTech, a forum for the Real Estate Investment Technology peers across Europe, find out more here.

We are also sponsored by CREtech, the intelligence platform for real estate innovation. CREtech will be opening their doors for live events again soon! Find out more www.cretech.com/events

Property Quants brings quantitative investment strategies to real estate, to access their new seminar click here

For full episode transcript head to www.lmre.tech/blog

Summary: In this episode The Propcast talks to Julian Brockhurst and Isaac Coonan, from PropTech Brisbane and Aprao, about Brisbane as a PropTech hub, tips for start-ups planning to launch in Australia and who is leading the way in Australia's PropTech space

Key Insights From This Episode

• What we're wanting to do with PropTech Brisbane is to bring visibility, transparency and amplification to the emerging PropTech sector here in Brisbane – Isaac Coonan
• I think if we can use space and buildings which we live, work and play in, in a more efficient manner, build them in a more efficient manner, then that's going to go a long way to solving those (sustainability) issues – Julian Brockhurst
• Brisbane actually has the industry decision makers right here in our city – Isaac Coonan
• If you look at commercial, there's a case to be made at the moment that ESG can really reduce the cost of operation, but then in some cases increase the revenue, which is giving you better margins – Julian Brockhurst
• This is a relationship game. But not just real estate, not just PropTech, but the business economy is built on relationships – Isaac Coonan

About Our Guests

Isaac Coonan

https://www.linkedin.com/in/isaacjholmyard/?originalSubdomain=au

Isaac has extensive experience in building some of the countries leading innovation and tech communities with a particular focus and passion for the property technology cluster. Isaac is currently the Senior Industry Development Manager for Brisbane Economic Development Agency, leading the city of Brisbane's PropTech strategy along with being a global advisor to Second Century Ventures and their accelerator program, REACH. Isaac started PropTech Brisbane in efforts to demonstrate the diversity in talent within the Brisbane property technology cluster and to act as a centralised point of promotion, amplification and education for the sector.

Julian Brockhurst

https://www.linkedin.com/in/julianbrockhurst/?originalSubdomain=au

Julian is focused on the intersection of real estate, technology and ESG with the goal of creating a grander built environment. Through PropTech Brisbane and initiatives guiding some of the most promising PropTech scale-up companies across APAC, Julian promotes how to create a place of the future throughout the design, build and operational property lifecycle stages. Julian has a deep background of 10+ years expanding businesses and building networks across international markets such as the UK, US, and Australia. Naturally inquisitive and a lifelong learner, his goal is to combine domain experience and expertise within the property sector to help drive innovation.

About Our Host

Louisa Dickins

https://www.linkedin.com/in/louisa-dickins-ab065392/?originalSubdomain=uk

Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA).

About LMRE

www.lmre.tech

LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community.

Resources Mentioned

LMRE website www.lmre.tech

PropTech Brisbane www.proptechbne.com

Aprao website www.aprao.com

For full episode transcript head to www.lmre.tech/blog

Summary: In this episode The Propcast talks Jack Sibley from Insurami, and Alex Edds from JLL about the next phase of PropTech and what this means for the real estate industry. We review the last five years and lessons learned, the education gap between VCs and solutions, and what various buzzwords really mean. And we address the hard questions focused around diversity and organisation's strategy!

Key Insights From This Episode

• COVID was a milestone for real estate and the opportunities coming out of COVID for PropTech and for specific types of companies were going to be huge – Jack Sibley

• Sustainability has become so important across the value chain, and now tech innovation is really coming alongside that to drive much quicker results – Alex Edds

• In the last five years the other theme of this discussion is that parallel between sustainability and technology – Jack Sibley

• If you put in the hard yards, what we're now seeing with sustainability and the acceptance of it, there are roles everywhere – Alex Edds

• In the next five years we're hopefully going to see more of that business model innovation, which is what really needs to change, come from within the industry as well as outside – Jack Sibley

About Our Guests

Alex Edds

https://www.linkedin.com/in/alexedds/?originalSubdomain=uk

Alex advises JLL clients in the technological and systematic disruption facing the property industry. Alex is also a board member of the United PropTech Association. Alex's career history includes serving as head of sustainability at JLL UK and at Nuveen being a Director of Upstream Sustainability Services and a Strategic Adviser to a number of UK PropTech companies. Alex takes pride in challenging the status quo and he says there's a huge opportunity to improve the built environment by fundamentally changing the way we design, build and manage physical spaces to better serve the people that use them, and the environment upon which they depend

Jack Sibley

https://www.linkedin.com/in/jack-sibley/?originalSubdomain=uk

Jack leads business development and partnerships at Insurami, a fast growing startup at the intersection of PropTech and FinTech. Insurami's deposit guarantee platform gives landlords the same protection as the traditional cash deposit, while saving tenants over 95% of the upfront deposit costs. Jack previously lead innovation at Nuveen Real Estate, one of the world's largest real estate investment managers, including venture capital, PropTech strategy and portfolio implementation.

About Our Host

Louisa Dickins

https://www.linkedin.com/in/louisa-dickins-ab065392/?originalSubdomain=uk

Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA).

About LMRE

www.lmre.co.uk

LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community.

Resources Mentioned

LMRE website www.lmre.co.uk

UKPA website www.ukpa.com

JLL website www.jll.co.uk

Insurami website www.insurami.com

Nuveen Real Estate wwww.nuveen.com

For full episode transcript head to www.lmre.tech/blog

Welcome back to the Propcast for season 6.

This is the show where host, Louisa Dickins interview PropTechs most compelling figures from around the world to discuss industry trends and challenges, career learnings and what the future holds for start ups, and the funds who are changing up the property landscape.

Our guests share not only professional but personal experiences and the valuable lessons they have learnt for our listeners to find out more about the evolution of the built environment.

Over the last 2 years we have met many incredible businesses and seen so much talent being absorbed into the sector, so decided to create this podcast to make those conversations I was having with inspiring folk available for all.

In the last 5 seasons we have made the list of the top 10 podcasts in property and the global charts, if you see our reviews - you can see that we bring entertainment and education every Wednesday morning.

To get in touch, please reach out at [email protected]

Summary: In this episode the Propcast talks Idriss Goossens from PropTech Lab, Alain Waha from Cogital, Alexandra Nicoletti from Camber Creek and Travis Connors from Building Ventures about Relevation 2021, the leading digital fundraising summit for Proptechs, and about the changing landscapes of VC. The Propcast by Louisa Dickins, Co-Founder of LMRE the leading Global PropTech recruiter, is brought to you in partnership with CREtech and ReimTech. This show will focus on connecting the PropTechs, real estate funds and VC's globally…and get everyone talking about innovation of the build to rent environment. About Our Host Louisa Dickins https://www.linkedin.com/in/louisa-dickins-ab065392/?originalSubdomain=uk Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA). About LMRE www.lmre.co.uk LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community. About Guests Idriss Goossens https://www.linkedin.com/in/idrissgoossens/ Idriss Goossen's is the founder of PropTech Lab (Belgium), PropTech Lab are the Belgium community of innovators in the real estate value chain. Their mission is to foster innovations in construction and real estate and to ease digital transformation of the industry. PropTech Lab help to connect and relate companies, start-ups and investors, in order to underline the new trends of the market, to promote industry advancements, to contribute influencing and educating the market, and to foster collaboration and innovation in the Belgian Real Estate community. Idriss is also the founder of Relevation, which is the Global Digital Fundraising Summit for PropTech. This event aims to facilitate matchmakings between start-ups in fundraising process, and investors ready to invest . Travis Connors https://buildingventures.com/travis-connors/ Travis Connors is the co-founder of Building Ventures where he co-leads the Investment Committee. Building Ventures invests in companies that are reshaping the way the built environment is designed operated and experienced. Building Ventures partner with visionary entrepreneurs who will have a profound effect on how and where we live as humans on our planet. Travis currently manages the firm's involvement with Smartvid.io as a member of the Board of Directors. In addition, he works closely with the teams at Blokable, Dandelion, Join Digital and Measurabl. Travis is a New England native having attended Connecticut College and earned his M.B.A. from Columbia University. Alain Waha https://www.linkedin.com/in/alainwaha/?originalSubdomain=uk Alain Waha is the co-founder of Cogital and leads Ventures and Digital Strategy services. Cogital are an international Digital Transformation Agency for the Built-Asset Environment. They work with owners, consultants, contractors and ventures to guide and support their digital transformation journey. Alain began his career started in aerospace and automotive, deploying new business models and information systems. He later transferred to the construction industry in 2008 as CEO of Atlas industries, then CEO and founder of a further 2 start-up in BIM and Digital services. Alain also sits on advisory boards for VC funds, #contech and #protech start-ups, and is the co-founder of the Process Innovation Forum. Alexandra Nicoletti https://www.linkedin.com/in/alexandra-nicoletti-a205ab11/ Alexandra Nicoletti is Senior Associate at Camber Creek, with over 10 years of transaction experience in real estate, investment banking and private equity. Camber Creek is a venture capital firm providing strategic value and capital to operating technology companies focused on the real estate market. Alexandra earned her bachelor's degree at Duke University and went on to work at Goldman Sachs, Apollo Global Management and Norges Bank, where she has managed commercial real estate portfolios totalling over $10 billion in value. Resources Referenced LMRE website www.lmre.co.uk UKPA website www.ukpa.com Relevation www.relevation.org PropTech Lab www.proptechlab.be Building Ventures www.buildingventures.com Camber Creek www.cambercreek.com Cogital www.cogital.tech Insights From This Episode

• We're also seeing a lot more real estate to strategics coming into this space, and having a greater desire to participate in the in the ecosystem, both from an adoption standpoint but also from a direct investment standpoint – Alexandra Nicoletti
• Do you want to have the support from generalistic VC? Do you want to have the support from more specific and more personalized, or specialized VC? So it's a big question you have to ask yourself as founder – Idriss Goossens
• COVID certainly up ended everyone's thoughts around what we needed space for what spaces we needed. But the simple reality is we still spend 95% of our time indoors. And now we have more choices about where that's going to be – Travis Connors
• At the beginning, I think bottom up wins. But then over time, expanding and putting a fundamental structural shift into the market means that Europe becomes potentially more attractive because you can you find a more structured environment where you can sell, iterate, and then scale – Alain Waha
• The volumes of capital that are deployed in the PropTech space according to our data are really growing almost 100%, year after year – Idriss Goossens

Subscribe Apple | Google | Spotify | Stitcher | iHeart A Podcast Company - is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. - https://www.apodcastcompany.com and www.podcastsyndicator.com

Summary: In this episode the Propcast talks to Cem Savas from Plentific and Andy Belton from Notting Hill Genesis about how property management can be made simple. The Propcast by Louisa Dickins, Co-Founder of LMRE the leading Global PropTech recruiter, is brought to you in partnership with CREtech and ReimTech. This show will focus on connecting the PropTechs, real estate funds and VC's globally…and get everyone talking about innovation of the build to rent environment. About Our Host Louisa Dickins https://www.linkedin.com/in/louisa-dickins-ab065392/?originalSubdomain=uk Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA). About LMRE www.lmre.co.uk LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community. About Guests Cem Savas https://www.linkedin.com/in/cem-savas-3686673/?originalSubdomain=uk Cem Savas is the co-founder of Plentific, an award winning digital platform for property management. This platform empowers housing providers to streamline operations and enhance resident experience, unlocking operational savings throughout and competing work order management solutions and work to get the marketplace better trade professionals. Plentific is now in six countries, and has over 165 people. Prior to this Cem worked for some of the world's best known banking institutions but always maintained a keen interest in property, conceiving the idea for Plentific with co founder and CTO Emre Kazan, as the pair believed property management could and should be better - for local trades specialists, property managers and tenants. Andy Belton https://www.linkedin.com/in/andy-belton-0925a2/ Andy Belton is Chief Operating Officer (COO) and a member of the Executive Board for Notting Hill Genesis. Notting Hill Genesis is one of the largest housing associations in London and the South East, owning and managing more than 66,000 homes and around 2,000 staff. NHG provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. With roots reaching back to the 1960s, their legacy organisations were established by local people who shared a similar vision – to house west London's working poor, providing them a home from which to build themselves and their families a secure future. In 2017 Andy lead a digital transformation programme of 'automation and efficiency' to support our corporate strategy, called the WorkWise programme will be key to delivering the Notting Hill Genesis strategic objectives to modernise and improve customer services and to operate more efficiently. Resources Referenced LMRE website www.lmre.co.uk UKPA website www.ukpa.com Plentific website www.plentific.com Notting Hill Genesis website www.nhg.org.uk Insights From This Episode

• You have to be very close to your clients and understand their pain points and get their feedback, but then sometimes to disrupt and to change how things work, you also have to challenge them and bring different ideas and different concepts to them, which they might not be comfortable with – Cem Savas
• Where it falls down is not necessarily about bad repairs, it's often about poor communication – Andy Belton on property management
• Longer term, what is very helpful is case studies and raw data to show to clients. And the more you can show, the easier it gets – Cem Savas, about widening client bases
• I think we're over a lot of the resistance now, and I think more and more people are seeing the power of technology – Andy Belton
• On the governance side (of ESG), data is always the most important driver of making the right decisions going forward – Cem Savas
• We've introduced a number of issues and initiatives to try and bring black and minority ethnic people through the organisation faster and into senior roles in the organisation – Andy Belton

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The Propcast S5 Ep7 Title: The PropTech For Good Movement with Menno Lammers and Andrea Basilova Summary: In this episode the Propcast talks to Menno Lammers from PropTech For Good and Andrea Basilova from Sensoneo about the PropTech For Good Movement. The Propcast by Louisa Dickins, Co-Founder of LMRE the leading Global PropTech recruiter, is brought to you in partnership with CREtech and ReimTech. This show will focus on connecting the Proptechs, real estate funds and VC's globally…and get everyone talking about innovation of the build to rent environment. About Our Host Louisa Dickins https://www.linkedin.com/in/louisa-dickins-ab065392/?originalSubdomain=uk Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA). About LMRE www.lmre.co.uk LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community. About Guests Menno Lammers https://www.linkedin.com/in/menno1977/?locale=nl_NL Menno Lammers is the quartermaster of the PropTech for Good movement. The PropTech for Good Movement propels Real Estate and Technology forward to support the UN Sustainable Development Goals. By stimulating connections between the Sustainable Development Goals, real estate and technology, they create future-proof environments for everyone. Menno is the founder of PropTechNL, one of the founding board members of the PropTech House, the European network and a much sought-after strategy sparring partner to the boards of real estate companies. Menno has worked for companies like Unibail-Rodamco-Westfield, Heimstaden Nederland, Savills, Syntrus Achmea Real Estate & Finance, Rijksvastgoedbedrijf (part of the Ministry of the Interior and Kingdom Relations). He helps his clients focusing on their needs while producing new ideas, developing effective strategies and designing high quality and scalable solutions. Andrea Basilova https://www.linkedin.com/in/andreabasilova/?originalSubdomain=sk Andrea Basilova is co-founder of Sensoneo – global provider of smart waste management solutions that are designed and developed in-house and produced in the EU. Sensoneo changes the way waste is managed. The solution combines unique sensors, tracking equipment, and sophisticated software to enable customers to manage waste efficiently and with a lower environmental footprint. Sensoneo is on a mission to help cities and companies manage their waste more effectively and efficiently while improving environments for people. The company has developed a cloud-based platform which allows customers to completely digitize the entire bin infrastructure, and to configure, monitor and manage daily waste operations online. Using their inhouse developed and produced smart sensors that are combined with sophisticated software, the solution provides real-time waste monitoring and suggests optimal collection routes and automated navigation via shortest and safest routes. The solution enables to collect waste on demand while utilizing the resources to maximum. Resources Referenced LMRE website www.lmre.co.uk UKPA website www.ukpa.com Proptech For Good www.proptechforgood.com Sensoneo www.sensoneo.com Insights From This Episode

• When you are trying to promote a solution that you do not believe in, it's extremely hard job – Andrea Basilova
• PropTech is broad, sustainable development goals are broad, but when you combine them it's more niche – Menno Lammas
• We are discovering or uncovering the hidden data which is not available right now, especially for the cities who are really facing challenges related to growing urbanisation – Andrea Basilova
• The digital twin is really a big topic for the future – Menno Vammers
• Our global awareness and priority of the environmental topic, of the climate topic, that's actually what I see as the primary driver of the adoption of the new technologies towards sustainability – Andrea Basilova
• It's the mindset that's the big hurdle or challenge, we need another way of thinking. Let go of what you learned, or how you how you do it in the past – Menno Vammers on sustainability

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Summary: In this episode the Propcast talks to Jade Francine from WeMaintain and Deborah Fritz from MYRE about French PropTech. The Propcast by Louisa Dickins, Co-Founder of LMRE the leading Global PropTech recruiter, is brought to you in partnership with CREtech and ReimTech. This show will focus on connecting the Proptechs, real estate funds and VC's globally…and get everyone talking about innovation of the build to rent environment. About Our Host Louisa Dickins https://www.linkedin.com/in/louisa-dickins-ab065392/?originalSubdomain=uk Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA). About LMRE LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community. About Guests Jade Francine https://www.linkedin.com/in/jade-francine-0106bb41/?originalSubdomain=fr Jade is the co-founder and COO of WeMaintain, the tech-enabled lift maintenance company radically and rapidly transforming the market. Jade spent five years studying and working in Hong Kong, Beijing, Shanghai and Bangalore before returning to France to launch WeMaintain. WeMaintain gives building managers a high-quality service that combines the technical skills of lift engineers with the agility and predictive power of its own proprietary technology. WeMaintain uses digital technology to empower lift engineers and customers, and believe that technology should serve people, not the other way around. At the centre of our philosophy is the belief that "we rise by lifting others". Deborah Fritz https://www.linkedin.com/in/deborahfritz/?locale=fr_FR Deborah comes from a background of real estate and corporate finance and after working for nearly 10 years in management control at UBS, Deborah became the CFO of the real estate investment fund US speaking Capital Partners in France. After that, she decided to model the asset management tool that was lacking and as a result cofounded MYRE in 2016. MYRE is the real estate data management solution for asset managers, this solution optimises performance of assets and initiates a profound transformation of collaboration between teams. Deborah holds three master's degrees on modelling applied and Economics and Management, Banking Management Control and Ecometrics. Resources Referenced LMRE website www.lmre.co.uk UKPA website www.ukpa.com WeMaintain website www.wemaintain.com MYRE website www.getmyre.com Insights From This Episode

• If we trust in ourself, and if we're convinced that we have the good idea we need to go forward and push all the doors, the doors are now open to woman definitely – Deborah Fritz
• Mostly customers are not satisfied by the current situation. They want innovation, they want data they want transparency, reactivity. So you have to make sure that the product can answer such needs – Jade Francine
• It's important to have strong clients that can talk about it (your product) as they are your best PR – Deborah Fritz
• We have a very strong diversity, not only in terms of women but ages, backgrounds, nationalities and this is also how you can change the industry – Jade Francine
• I think real estate is right now reinventing itself – Deborah Fritz

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