Neda Nikpoor, MD, and Neda Shamie, MD, are joined by Karl G. Stonecipher, MD, to explore strategies for improving the patient experience in refractive surgery. Dr. Stonecipher shares insights on addressing patient anxieties, building trust through personalized consultations, and creating a welcoming clinical environment. The discussion highlights the importance of understanding each patient’s unique concerns, using body language and open-ended questions to guide conversations, and fostering a supportive team culture.