What is vulnerability and how does it affect people differently? How should consumer organisations, such as banks be catering for people with characteristics of vulnerability?

I chat with Dr Chris Fitch from the Money Advice Trust about the impact of being vulnerable and some of the innovative ways organisations are changing to be inclusive and accessible.

Find out more about the Money Advice Trust here

Listen to Chris's podcast ‘Vulnerability Matters’ on Soundcloud or search for Vulnerability Matters wherever you listen to your podcasts.

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You can watch the video of this episode on YouTube at https://www.youtube.com/@EverythingsPsychology