With the introduction of digital requirements such as Single Touch Payroll, accounting practices are being encouraged to embrace the paperless movement. However, not all firms are enthusiastic about the inevitable switch to digital.

In this episode of Accountants Daily Insider, the strategic partnerships manager of Receipt Bank, Christopher McColm, shares his insights with host Sarah Kendell about how accounting firms can change their attitudes towards going paperless, talks about the importance of empathy for historical businesses that have already been through abundant change, and addresses the widespread misconception that accountants might lose revenue due to technology replacing so many aspects of their role.