In this episode of The RC Executive Lounge, Dr.Charles O.Frazier, Chief Medical Information and Innovation Officer at Riverside Health, discusses how ambient AI is transforming the relationship between clinicians, patients, and the revenue cycle.

Dr. O.Frazier explains how AI-assisted documentation improves the quality of clinical notes, freeing physicians to focus on patient connection rather than administrative screens. These enhanced encounter notes not only restore patient trust but also strengthen claim accuracy—leading to fewer denials and faster reimbursement.

He also shares his perspective on agentic AI as the next leap forward in healthcare innovation, where intelligent systems actively assist both clinical and revenue teams. Beyond technology, Dr. O.Frazier emphasizes the importance of transformative leadership—how to create alignment, manage cultural change, and foster innovation in complex healthcare environments.

Whether you’re exploring AI for clinical efficiency, looking to improve claim integrity, or leading digital transformation in healthcare, this conversation offers an inspiring look at what’s possible when innovation meets empathy.

Learn more about ArceeHQ and our comprehensive AI solutions platform for reducing denials, increasing adoption of patient financing and utilization of financial assistance:

👉 https://arceehq.com

Download the free white paper on the play book for reducing claim denials:

👉https://arceehq.com/claims-denial-management/the-executive-guide-to-reducing-claim-denials-with-agentic-ai

Download the free white paper on the play book for increasing collections from patient financing:

👉https://arceehq.com/patient-financing/the-financial-engagement-playbook-with-agentic-ai

Download the free white paper on the play book for increasing collections using financial assistance:

👉https://arceehq.com/financial-assistance/the-executive-guide-to-financial-assistance-with-agentic-ai

Evaluate your ROI of reducing claim denials using the ROI calculator:

👉https://arceehq.com/claims-denial-management/roi-calculator

Evaluate your ROI of increasing collections from patient financing using the ROI calculator:

👉https://arceehq.com/patient-financing/roi-calculator

Evaluate your ROI of increasing collections from financial assistance using the ROI calculator:

👉https://arceehq.com/financial-assistance/roi-calculator

Access all the podcast episodes and short videos from the RC Executive Lounge:👉https://arceehq.com/the-rc-executive-lounge-podcast-series

👉https://arceehq.com/podcast-shorts

Subscribe to the RCM Executive Lounge Podcast on your favorite platform:

🎧 Apple:https://podcasts.apple.com/us/podcast/the-rc-executive-lounge/id1834231179

🎧 Spotify:https://open.spotify.com/show/6Pzfp41103XlD2ItpFfbdN

🎧 Amazon Music:https://music.amazon.com/podcasts/2232884f-10ae-424c-ae65-e21a93b61693/the-rc-executive-lounge

🎧 Audible:https://www.audible.com/podcast/The-RC-Executive-Lounge/B0FMZNHLQK?source_code=ASSGB149080119000H&share_location=pdp

#HealthcareFinance #RevenueCycle #RCM #HealthcareLeadership #claimdenials #claimsmanagement #denialprevention #denialsprevention #aiinhealthcare #healthcarepodcast #healthcareplanning #healthcareinnovation #financialassistance #patientfinancing

In this episode of The RC Executive Lounge, Garrick Stoldt, CFO at St. Peter’s Healthcare System, shares a behind-the-scenes look at how his team digitized the Medicaid application process to improve access for underserved patient populations.

Garrick also talks about how his organization prioritizes competing projects across denial prevention, patient financing, and financial assistance, especially when juggling limited resources and compliance demands.

He walks through how they selected the right technology partner, the operational challenges they encountered during implementation, and how they ensured measurable success amidst regulatory complexity.

Garrick also explores the evolving role of Agentic AI in revenue cycle transformation, highlighting where innovation is creating real value in healthcare finance and what leaders must do to stay ahead.

The conversation covers the leadership mindset required to drive innovation, balance risk, and build cross-functional alignment. He shares how to manage change, lead teams through ambiguity, and keep efforts aligned with strategic financial goals.

Whether you're launching AI-powered initiatives, evaluating vendors, or building a next-generation RCM strategy, this episode is packed with insights from a healthcare CFO who’s lived it.

Learn more about ArceeHQ and our comprehensive AI solutions platform for reducing denials, increasing adoption of patient financing and utilization of financial assistance:

👉 https://arceehq.com

Download the free white paper on the play book for reducing claim denials:

👉https://arceehq.com/claims-denial-management/the-executive-guide-to-reducing-claim-denials-with-agentic-ai

Download the free white paper on the play book for increasing collections from patient financing:

👉https://arceehq.com/patient-financing/the-financial-engagement-playbook-with-agentic-ai

Download the free white paper on the play book for increasing collections using financial assistance:

👉https://arceehq.com/financial-assistance/the-executive-guide-to-financial-assistance-with-agentic-ai

Evaluate your ROI of reducing claim denials using the ROI calculator:

👉https://arceehq.com/claims-denial-management/roi-calculator

Evaluate your ROI of increasing collections from patient financing using the ROI calculator:

👉https://arceehq.com/patient-financing/roi-calculator

Evaluate your ROI of increasing collections from financial assistance using the ROI calculator:

👉https://arceehq.com/financial-assistance/roi-calculator

Access all the podcast episodes and short videos from the RC Executive Lounge:👉https://arceehq.com/the-rc-executive-lounge-podcast-series

👉https://arceehq.com/podcast-shorts

Subscribe to the RCM Executive Lounge Podcast on your favorite platform:

🎧 Apple:https://podcasts.apple.com/us/podcast/the-rc-executive-lounge/id1834231179

🎧 Spotify:https://open.spotify.com/show/6Pzfp41103XlD2ItpFfbdN

🎧 Amazon Music:https://music.amazon.com/podcasts/2232884f-10ae-424c-ae65-e21a93b61693/the-rc-executive-lounge

🎧 Audible:https://www.audible.com/podcast/The-RC-Executive-Lounge/B0FMZNHLQK?source_code=ASSGB149080119000H&share_location=pdp

#HealthcareFinance #RevenueCycle #RCM #HealthcareLeadership #claimdenials #claimsmanagement #denialprevention #denialsprevention #aiinhealthcare #healthcarepodcast #healthcareplanning #healthcareinnovation #financialassistance #patientfinancing

In this episode of The RC Executive Lounge, Sandra Gubbine, a seasoned revenue cycle executive, shares how her team launched a digital-first Medicare enrollment program to increase equitable access to care.

She explains how her organization prioritizes denial prevention, patient financing, and financial assistance while navigating multiple competing initiatives. She also discusses how they selected the right technology partner and aligned their efforts with strategic goals.

Sandra offers practical insights into leading change during the introduction of emerging technologies like Agentic AI. She emphasizes how to track measurable success, build team alignment, and stay focused on mission-critical KPIs.

Whether you're exploring AI in the revenue cycle, improving patient access, or managing operational complexity across compliance, staffing, and payer dynamics, this episode brings real-world lessons from a leader in the field.

Learn more about ArceeHQ and our comprehensive AI solutions platform for reducing denials, increasing adoption of patient financing and utilization of financial assistance:

👉 https://arceehq.com

Download the free white paper on the play book for reducing claim denials:

👉https://arceehq.com/claims-denial-management/the-executive-guide-to-reducing-claim-denials-with-agentic-ai

Download the free white paper on the play book for increasing collections from patient financing:

👉https://arceehq.com/patient-financing/the-financial-engagement-playbook-with-agentic-ai

Download the free white paper on the play book for increasing collections using financial assistance:

👉https://arceehq.com/financial-assistance/the-executive-guide-to-financial-assistance-with-agentic-ai

Evaluate your ROI of reducing claim denials using the ROI calculator:

👉https://arceehq.com/claims-denial-management/roi-calculator

Evaluate your ROI of increasing collections from patient financing using the ROI calculator:

👉https://arceehq.com/patient-financing/roi-calculator

Evaluate your ROI of increasing collections from financial assistance using the ROI calculator:

👉https://arceehq.com/financial-assistance/roi-calculator

Access all the podcast episodes and short videos from the RC Executive Lounge:👉https://arceehq.com/the-rc-executive-lounge-podcast-series

👉https://arceehq.com/podcast-shorts

Subscribe to the RCM Executive Lounge Podcast on your favorite platform: 🎧 Apple:https://podcasts.apple.com/us/podcast/the-rc-executive-lounge/id1834231179🎧 Spotify:https://open.spotify.com/show/6Pzfp41103XlD2ItpFfbdN🎧 Amazon Music:https://music.amazon.com/podcasts/2232884f-10ae-424c-ae65-e21a93b61693/the-rc-executive-lounge🎧 Audible:https://www.audible.com/podcast/The-RC-Executive-Lounge/B0FMZNHLQK?source_code=ASSGB149080119000H&share_location=pdp#HealthcareFinance #RevenueCycle #RCM #HealthcareLeadership #claimdenials #claimsmanagement #aiinhealthcare #healthcarepodcast #healthcareplanning #healthcareinnovation #financialassistance #patientfinancin