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From line cook to leading innovation for a $3.2B brand, Chef Jeremy Lett breaks down what it really takes to create craveable food at scale. He shares how data, cross-functional teamwork, and real-world restaurant insight shape every dish at Cracker Barrel, plus how to balance nostalgia with fresh ideas without losing what guests love.
With 25+ years in hospitality, Alan Roth—operating partner of The Restaurant People and the mind behind iconic venues like Rosa Sky and Giselle—is now launching Atlanta’s newest rooftop destination, Jagger Suite. In this episode, Alan discusses the strategy for expanding into the fast-growing Atlanta market and the Studio 54-inspired concept behind Jagger Suite. We dive into how headline-grabbing design, curated programming, and energy drive revenue beyond traditional food and beverage. Alan also breaks down the evolution of nightlife, sharing how operators can stay relevant by adapting to changing drinking habits.
Nick Kennedy and Greg Root, co-owners of Defined Hospitality, break down how they scaled a seven-concept restaurant group without losing sight of what matters most: the basics. From reading guest body language to something as simple as whether the trash can is placed correctly, they explain how small details reveal bigger operational standards. It’s a candid look at building authentic concepts, developing people from within, and why doing the fundamentals exceptionally well still wins in modern dining.
From biomedical engineering to the high-stakes kitchen of “America’s Culinary Cup,” chef Katie Button has spent 15 years building Cúrate into an Asheville icon. In this episode, she breaks down the systems that sustain a decade-plus legacy, the reality of Asheville’s recovery, and a critical "operator’s warning" on the gaps in business interruption insurance. We explore how her scientific background fuels her culinary precision and why she believes restaurants remain the most beautiful—and vulnerable—cornerstones of our economy.
Jenna Law from Keke’s Breakfast Cafe joins host Sam Danley to trace the chain’s evolution from a regional favorite to a growing leader in the $15 billion brunch segment. She unpacks what it’s like “flying the plane while building it” at nearly 100 units, why loyalty is about more than earning points, and how AI should support decisions instead of making them. She also explains how the brand is entering new markets without built-in awareness, refreshing its cafe design to reflect its made-to-order promise, and leveraging Denny’s scale while staying distinct.
In this episode, Paul Mangiamele shares the remarkable story of rescuing Bennigan’s from the brink and leading the triumphant return of the iconic Steak and Ale under his Legendary Restaurant Brands umbrella. Celebrating the 50th anniversary of Bennigan’s, Paul breaks down his "NEWstalgia" strategy—balancing five decades of brand heritage with modern guest expectations—and explains why emotional connections are the ultimate driver of guest frequency.
Greg Georges, Major Accounts Manager for Hospitality & Gaming at Cintas, joins host Callie Evergreen to explore the operational side of cleanliness in restaurant kitchens. With more than two decades working alongside hospitality teams, Greg shares how the right tools and systems can improve prep efficiency, enhance safety, and help teams stay consistent during high-volume service. From the role of cleanliness in mise en place to innovations helping operators streamline workflow, this conversation looks at the practical ways kitchen leaders are building faster, safer, and more reliable operations.
Thank you to Cintas for sponsoring this episode.
Anthony Jones is having a breakout moment. The James Beard Emerging Chef semifinalist, Marcus DC executive chef, “Chopped” champion, and “Top Chef” season 23 contestant joins FSR editors for a candid conversation on competitive cooking, evolving kitchen culture, and cooking with purpose. Jones dives into his flavor-first philosophy, the evolution of Marcus DC’s Mel’s Crab Rice, and how global influences and fermentation are shaping his culinary voice. He also discusses leading today’s kitchen teams, mentoring young talent, and how you can’t be afraid to make mistakes and “burn the bacon.”
Tipping in restaurants is becoming more complex, more regulated, and far more consequential for operators. In this episode, Kirk Grogan, COO and co-founder of TipHaus, joins the podcast for a candid conversation about how tipping, wages, and compliance are evolving as the industry looks ahead to 2026. Rather than focusing on theory or headlines, this discussion centers on the real questions operators are asking right now—where confusion lives, where risk is growing, and how tipping decisions affect everything from payroll to employee trust. Kirk shares practical insight on navigating overlapping federal and state rules, managing wage pressure and tip distribution, and why historically informal tipping processes are becoming high-stakes operational systems. This episode is designed for operators who want nuance, clarity, and real-world guidance—without the noise.
Veteran New York restaurateur Stratis Morfogen joins host Callie Evergreen to break down how Diner 24 NYC grew without big marketing budgets by mastering search behavior and SEO, social sharing, and modern attention spans. Morfogen shares how “diner near me” became a traffic engine, why six-page menus no longer work, how viral food design beats perfection, and why authenticity consistently outperforms polish.
From the publisher's feed
The Restaurant Innovator is a podcast from the editors of FSR magazine—the leading publication for full-service restaurants—that dives into the world of running restaurants and explores the latest…