The Restless Ones

In the medical field, the ability to transfer and interpret data in real time can be the difference between life and death. That data needs to be of high quality, moved at a high speed, and handled with the highest safeguards possible to ensure patients and their providers can receive and provide the most effective care. Building the processes that manage this ecosystem is a constantly evolving challenge.  

In this episode of The Restless Ones, I sit with Peter Fleischut, Group SVP and Chief Information, and Transformation Officer at NewYork-Presbyterian, who is actively deploying innovative approaches and solutions in a field too often known for lagging behind. From remote monitoring and robotics to telemedicine and the modernization of medical records, unpredicted connectivity is creating an entirely new way to care for patients. Whether overseeing annual telemedicine visits' growth from 1,000 to over 1,000,000, simplifying the record and prescription process, or building the backbone that will ultimately allow for multimodal data transmissions, Peter’s work is life-changing and saving.

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Logistics are a critical component to the success of any business, and transportation companies invest heavily in mastering it. Whether it’s managing customer orders, corporate fleets, or the employees that “drive” the business forward, progress is accelerating in a 5G-connected era. Companies such as Werner Enterprises have embraced 5G-enabled technologies like autonomous vehicles and next-generation fleet management platforms to move tens of thousands of containers across the nation. 

For this episode of The Restless Ones, I had the opportunity to sit with Danny Lilley, VP and Chief Technology Officer of Werner Enterprises, who believes closely aligning IT with business teams and championing end-user experiences is key to unlocking innovative capabilities and experiences well beyond the status quo."  5G continues to transform standard Class 8 trucks from a box and engine on wheels into a giant computer featuring more than 100 real-time sensors. Moving data analysis from the trucks to the edge allows Danny and his team to create a more efficient, safer, and profitable business for Werner and their clients.

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Returning for season four of the Restless Ones, an original podcast from T-Mobile for Business and iHeartRadio, host, Jonathan Strickland sits down with some of the most forward-thinking technology leaders—those at the intersection of technology and business—to explore their unique missions, challenges, and approaches to driving their organizations forward. You can’t change tomorrow by deploying the solutions of the past, but breakthrough advances in flexible applications, more capable devices, and advanced networking like 5G are enabling leaders to pursue their biggest ideas faster. Tune in to learn how these leaders build a bridge to what’s next and leverage transformative technologies to create a more connected and meaningful future for their employees, customers, and communities today.

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Sailing the high seas has been a right of trade, survival, and sport for as long as time.  For centuries, advancements came at a slow pace. Navigating through the stars and elementary improvements in shipbuilding eventually progressed with the technology age into data-based advanced tracking of currents and GPS navigation capabilities. The advent of 5G has brought an entirely new set of tools and insights to the masses, allowing for a leap forward in boat designs and controls, real-time mapping, and the ability for audiences to engage in the sport in new and exciting ways. SailGP is leaning into all three of these advancements to create the next great spectator sport.

For this episode of The Restless Ones, I had the opportunity to sit with Sir Russell Coutts, CEO of SailGP, a lifelong sailor who is bringing the sport he is so passionate about into the connected age. Sir Russell sees the advancements in data, and the 5G networks that carry that critical information, as the key to unlocking innovation and fandom in the sport. SailGP harnesses the power of boat tracking, remote cameras and course sensors, tidal scanners and more to bring competitors and fans the real-time data and insights that improve their experiences.

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Technology continues to change every aspect of the healthcare industry. From the treatments, devices, and medicines available to patients, to the supply chain and distribution methods designed to provide access for all. The advent of 5G has had an impact well beyond telemedicine. Connectivity has touched all aspects of the medical field, from the computing power needed for drug research, to supply chain management, to the data made readily available through smart devices. Organizations such as Cardinal Health are seizing the opportunity to use these technologies, changing the ways healthcare is delivered to patients.

For this episode of The Restless Ones, I had the opportunity to sit with Ray Bajaj, Chief Technology of Cardinal Health, a multi-faceted company focused on improving access, affordability, and adherence across the industry. Ray sees the formula to success as the ability to advance the speed and slope of technology while concurrently changing the culture of his organization. From connected devices such as neonatal machines, and other critical equipment, to the latest digital therapeutic techniques, helping “unbundle the hospital” and create what will become the future of pharmacy care, Ray’s team is pushing the limits of technologies “to make a difference, in an industry that makes a difference.

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Perhaps there’s no better place to see how the worlds of high-performance tech and high-performing humans come together than the athletic wear industry.  Companies are endlessly evolving their products and, most recently, connected services, to match the demands of customers who are constantly pushing their own limits. The 5G era has ushered in a wave of wearables, AR, VR and other smart devices that are changing the way we train. Companies such as Under Armour are utilizing that connectivity to help get those who put the work in, to the next level.

For this episode of The Restless Ones, Jonathan sits with Danny Miles, Chief Technology Officer of Under Armour, a self-proclaimed “performance junkie” that is constantly looking to improve all parts of business and the world around him. Danny’s quest to enhance the experience for Under Armour customers and athletes is interwoven with access to high-speed connectivity. His approach starts with the ability to collect data from wearables, and other training devices. His vision for the future banks on creating connected experiences that enhance personal workouts and help customers perform even better. For Danny, speed is at the heart of all performance.

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If one wants to see how technology can completely change the landscape of business, the retail sector is a great place to start. From creating in-store experiences that continue to attract customers, to hybrid and online solutions that empower 24/7 sales, to the backend systems that power the supply chain, any business that doesn’t keep up with technology will end up in the retail graveyard. Perhaps no company understands the diverse nature of consumers more than Ulta Beauty, where everything from different skin tones, ages, preferences, and styles all come into play.  Remember, “beauty is in the eye of the beholder.”
 
For this episode of the Restless Ones, Jonathan sits with Mani Suri, CIO of Ulta Beauty, who believes the opportunity for his business doesn’t just rely on the abundance of products they offer (over 25,000) to meet the various customer demands, but the abundance of technology available for use – including computing power, storage, and connectivity. Mani believes these on-demand resources remove the “parking-lot” constraints from the retailer and leave only the far-reaching limits of his team’s imagination in the way of making the company’s and customers’ retail dreams come true.

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As technology races forward, it is critical for companies to find dynamic hardware solutions that can move as quickly as the technologies available to them.  Standard hardware rollouts leave companies with missing features critical to their business needs, unpredictable access to supply and maintenance, and a host of other issues that pop up when the hardware isn’t created specifically for them. It is companies like Social Mobile that provide custom solutions helping clients harness the power of high-speed connectivity and data in a solution built just for them.

To find out more about how these turnkey solutions are developed, I sat with Robert Morcos, CEO & Founder of Social Mobile, who has spent his career configuring mobile products to meet real-time customer demand.  Robert understands that the ever-evolving mobile landscape means company needs constantly change, giving Social Mobile the opportunity to offer secure, reliable, and cost-effective custom solutions that scale - a core competency that has clients coming back again and again.

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The promise of autonomous vehicles and machinery has been on the minds of industries, consumers and science fiction writers for many years. While advancements in AI, Robotics, Edge Computing and 5G Connectivity have gotten us closer to that vision, we are still quite far from computers solely running the show. The brain’s ability to compute and react to real-life situations is still a critical component to most operations, and companies such as Phantom Auto are working hard to combine these two forces - the advancements in machine learning  and the power of human decision making, opening entire sectors of the labor force previously unseen. 

In this episode of The Restless Ones, I had the pleasure of sitting with the founding partners of Phantom Auto, Elliot Katz and Shai Magzimof who are actively merging the world’s needs for autonomous machine operation and dynamic employment opportunities. With skilled labor as a key problem for their clients, Phantom specializes in creating remote controlled solutions for everything from forklifts, to factory and warehouse vehicles and more, all made possible through connecting the power of technology and human intelligence. Their work is also bridging the worker divide, allowing blue collar workers to enjoy the benefits of remote work that their counterparts enjoy, avoiding the hazardous and other physical challenges typically associated with their work. 

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Ensuring the advancement of education takes committed educators, especially those who are open and unafraid to relearn what’s possible.  From understanding new discoveries in science and history, adapting to and embracing emerging points of view, and of course, utilizing new methods of teaching, the field is always evolving.  Staying on top of modern technologies, such as mixed reality and enhanced connectivity, is critical to advancing education, but doing so can be an education in itself.

In this episode of The Restless Ones, we had the opportunity to sit with Dr. Robbie Melton, Associate Vice President, SMART Global Technology Innovation Center, who has made it her mission to learn something new every day in an effort to help others.  Her role puts her at the forefront of teaching methodologies, where she discovers, researches, pilots and implements new technologies across education.  From bringing lesson plans from textbooks into immersive learning environments, to advancing the ways students and teachers can communicate with each other, Dr. Melton is committed to partnering with technology companies to deploy the tools and services needed to keep all of us advancing along the learning curve.

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