The Sales and Rev Ops Effect

Learn how to overcome the sales “ick” and build sales confidence with Elle Turner and Charlene Thompson.

In this second part of a two-part series, Charlene and Elle dive into how entrepreneurs can reframe their mindset around sales and stop feeling like they’re being “salesy.” They explore how the fear of rejection and feelings of being pushy can hold business owners back, but with the right mindset, sales can become a natural and fulfilling part of business growth.

Key takeaways include:

+ Understanding the Sales ick: What it is, how it shows up, and how it affects business owners.

+ Reframing Your Sales Approach: Moving from fear of rejection to viewing sales as an exchange of value.

+ Building Confidence: How to feel good about selling by focusing on helping clients achieve their goals.

+ Empowering Yourself: Shifting your mindset to empower both yourself and your clients during the sales process.

Continue the conversation with us here:

Connect with Elle Turner:

Instagram: https://www.instagram.com/elleturner_writer/

Website: https://www.elleturner.me/

Connect with Charlene Thompson:

LinkedIn: https://www.linkedin.com/in/charlene-thompson-salesops/

Instagram: https://www.instagram.com/salesopseffect/

Are you sick and tired of learning yet another new piece of tech to help your business? Let's speed that up, get someone who knows how all of those things work together to sort it out and give you the user notes instead. Book a free call with Charlene here to learn more: https://link.feacreate.com/widget/bookings/bitesize

#fearofselling #rejection #rsd #salesick #salesops #revops #solopreneur #businessowner #entrepreneur #fearoffailure #womeninbusiness

Learn how to overcome the "sales ick" and transform your mindset to boost your confidence in sales.

In this episode, Charlene sits down with Elle Turner to explore the concept of the “sales ick”—the fear and discomfort that often comes with selling. Elle and Charlene share their personal experiences and discuss how sales is often about overcoming internal barriers like fear of rejection and self-doubt, rather than the act of selling itself.

Key topics include:

• Understanding the Sales Ick: What it is, why it happens, and how it affects entrepreneurs.
• The Internal Struggles: How mindset, conditioning, and fear of rejection create the sales block.
• How to Overcome It: Practical steps to reframe sales fears and turn them into confidence and actionable energy.
• Sales Mindset Shifts: Moving from feeling like you're “selling” to just having a conversation about your business.

Join Charlene and Elle for the next episode, where they’ll dive deeper into how to reframe and release the sales ick, empowering you to take the action your business needs to thrive.

Want to make sure your emotions aren't getting in the way of your sales process?

Get in touch with Charlene Thompson here https://link.feacreate.com/widget/bookings/bitesize

Want to work through the mindset shifts and improve your sales confidence?Get in touch with Elle Turner here https://www.instagram.com/elleturner_writer/

#SalesMindset, #SalesConfidence, #EntrepreneurMindset, #SalesFear, #OvercomingSalesIck, #BusinessGrowth, #Entrepreneurship, #SalesStrategies #salesick #rsd #rejection

Learn how to optimize revenue and fix sales teams with actionable strategies to drive growth and improve performance.

Charlene and Doug C. Brown, a revenue optimization expert, dive into practical ways to overcome sales team challenges and unlock growth potential. Doug shares his insights on fixing broken sales teams, improving performance, and optimizing revenue generation.

Key topics include:

• Building a High-Performing Sales Team: Key traits to look for when hiring and what makes a great sales leader.
• Addressing Team Issues: How accountability, clear expectations, and alignment with business goals can drive success.
• Sales Training & Development: The importance of continuous training to keep teams adaptable, avoid costly mistakes, and stay sharp.
• Boosting Sales Performance: Actionable steps to optimize sales processes and communication to increase long-term success.

Connect with Doug C. Brown here: Doug C. Brown on LinkedIn

Join Charlene for her free live event on February 27th at 4 PM (UK Time)—
If you're struggling to select the right CRM or want to optimize your sales processes, this CRM for Beginners session is for you! Charlene will guide you through choosing the right CRM and avoiding common pitfalls.
Click here to book your spot!

#SalesOptimization, #RevenueGrowth, #SalesLeadership, #SalesTeamBuilding, #BusinessGrowth, #SalesTraining, #SalesStrategy, #SalesSuccess# salesops #revops #salesoptimisation

In this episode ofThe Sales Ops Effect, Charlene talks about the importance of owning your mistakes and learning from them in business. She shares a personal story about a mistake made with a CRM system and how taking accountability for errors can actually build trust with your team and clients.

Charlene emphasizes that while everyone makes mistakes, the key to growth is owning up to them and making amends. She discusses how apologizing sincerely and taking responsibility can go a long way in building respect, even with colleagues who may not be aligned with your processes.

The episode also touches on some practical steps for business owners, including:

• The importance of looking at mistakes as opportunities for learning, rather than failures.
• How taking responsibility for errors can improve relationships within your team and with clients.
• A call to action for listeners to join Charlene’s upcomingCRM for Beginners event onFebruary 27th at 4 PM, where she'll cover how to choose the right CRM for your business.

Want to learn how to choose the right CRM for your business?
Join Charlene for afree live online event onFebruary 27th at 4 PM where she’ll walk you through the best practices for selecting and implementing a CRM system.Click here to book your spot!

In this episode of The Sales Ops Effect, Charlene discusses the risks of having an imbalanced sales pipeline. She explores the importance of diversifying your deal types—new business, upsells, and retained clients—to avoid overleveraging your business on one source of revenue. Charlene shares insights on:

Charlene emphasizes the need for a solid foundation in sales operations to ensure that businesses aren’t caught off guard when things go wrong. She also talks about the value of focusing on existing customers and upselling them, which can often be more profitable than chasing new leads all the time.

Want to improve your sales pipeline?
Charlene is offering a free 30-minute consultation call to help you analyze your pipeline and identify where you can make improvements. Book your call here.

Also, stay tuned for a live event coming at the end of February! It will be an online session focused on using your CRM properly. More details to follow soon!

In this episode of The Sales Ops Effect, Charlene dives into what business leaders should focus on after a successful Q4. While it’s tempting to celebrate and splurge, Charlene urges listeners to take a step back and reflect on the processes that helped them succeed.

Key takeaways from this episode include:

Charlene also shares her thoughts on the common pitfall of rushing into new hires or technologies after a good quarter, and how to avoid the temptation to overspend.

Need help prioritizing or analyzing your sales operations?
Charlene offers fractional support and analysis to help you take your business to the next level. Book a free 30-minute consultation now: Book Your Call.

Tune in and learn how to navigate success strategically for continued growth.

In this solo episode of The Sales Ops Effect, Charlene dives deep into the importance of setting up clear processes before jumping into technology solutions. She explores how many businesses rush to adopt new tools without first understanding their internal workflows, leading to inefficiencies and frustration. Charlene discusses:

If you’re ready to streamline your sales processes, improve efficiency, and set your business up for sustainable growth, Charlene is offering a 30-minute Sales Tune-Up Session. During this session, you'll gain actionable insights on where your sales process can be optimized and how to build a strong foundation for growth.

Book your 30-minute Sales Tune-Up Session now:
Book Your Tune-Up https://link.feacreate.com/widget/bookings/bitesize

How Nutrition Impacts Your Business: Boosting Brain Health for Better Decision-Making with John Bryant

In this episode of The Sales Ops Effect, Charlene is joined by John Bryant, a client-first online exercise and nutrition coach, to explore the crucial link between nutrition and brain health for business owners.

They dive into how what you eat affects your mental clarity, decision-making, and energy levels—key factors for entrepreneurs who need to stay sharp and productive.

John discusses:

John also provides advice on how to implement small, sustainable changes that can boost your focus and productivity, helping you perform at your best, both personally and professionally.

Want to improve your mental clarity and energy?
Get John’s free guide on the 5 reasons why you're not losing weight and start optimizing your health today!

https://john-bryant.aweb.page

If you're a business owner looking to optimize your sales processes, don't miss Charlene's Sales Tune-Up Session. Book your 30-min session today

https://link.feacreate.com/widget/bookings/bitesize

Episode: Planning with Kit Caelsto (S4, Ep30)

In this insightful episode, Charlene and Kit dive deep into the habits, mindset, and challenges faced by successful authors and coaches.

They discuss how to manage tasks effectively, avoid burnout, and maintain focus in a busy world. Together, they explore the evolving landscape of the book industry, offering advice on staying aligned with your purpose while overcoming perfectionism to achieve your goals.

Special guest, Kit Caelsto of "Embrace Your Unique Soul," shares her expertise on writing in tune with your mind, body, and spirit. They also touch on the different writing paces, publishing models, and the rewards (and challenges) of balancing a creative passion with a day job. Don't miss their practical recommendations for apps and technology to help improve your writing skills.

Find Kit Caelsto at https://authoryogi.eponaauthorsolutions.com and start writing in harmony with your true self!

Book Your 30-min Consultation Call, Achieve sales growth with clarity, not guesswork. -

⁠https://soet.salesopseffect.com/30minappt⁠

Gain invaluable perspectives and strategies to elevate your sales game and drive sustainable growth in your business.

Let's connect on LinkedIn! Follow my profile to stay updated with insights, tips, and discussions on sales operations and business growth. Looking forward to networking with you all!⁠⁠ @Charlene Thompson MAPM⁠⁠

#SalesOpsEffect #BusinessGrowth #SalesStrategy #RevenueForecasting #SmallBusiness #Podcast