Learn how to optimize revenue and fix sales teams with actionable strategies to drive growth and improve performance.

Charlene and Doug C. Brown, a revenue optimization expert, dive into practical ways to overcome sales team challenges and unlock growth potential. Doug shares his insights on fixing broken sales teams, improving performance, and optimizing revenue generation.

Key topics include:

• Building a High-Performing Sales Team: Key traits to look for when hiring and what makes a great sales leader.
• Addressing Team Issues: How accountability, clear expectations, and alignment with business goals can drive success.
• Sales Training & Development: The importance of continuous training to keep teams adaptable, avoid costly mistakes, and stay sharp.
• Boosting Sales Performance: Actionable steps to optimize sales processes and communication to increase long-term success.

Connect with Doug C. Brown here: Doug C. Brown on LinkedIn

Join Charlene for her free live event on February 27th at 4 PM (UK Time)—
If you're struggling to select the right CRM or want to optimize your sales processes, this CRM for Beginners session is for you! Charlene will guide you through choosing the right CRM and avoiding common pitfalls.
Click here to book your spot!

#SalesOptimization, #RevenueGrowth, #SalesLeadership, #SalesTeamBuilding, #BusinessGrowth, #SalesTraining, #SalesStrategy, #SalesSuccess# salesops #revops #salesoptimisation

In this episode ofThe Sales Ops Effect, Charlene talks about the importance of owning your mistakes and learning from them in business. She shares a personal story about a mistake made with a CRM system and how taking accountability for errors can actually build trust with your team and clients.

Charlene emphasizes that while everyone makes mistakes, the key to growth is owning up to them and making amends. She discusses how apologizing sincerely and taking responsibility can go a long way in building respect, even with colleagues who may not be aligned with your processes.

The episode also touches on some practical steps for business owners, including:

• The importance of looking at mistakes as opportunities for learning, rather than failures.
• How taking responsibility for errors can improve relationships within your team and with clients.
• A call to action for listeners to join Charlene’s upcomingCRM for Beginners event onFebruary 27th at 4 PM, where she'll cover how to choose the right CRM for your business.

Want to learn how to choose the right CRM for your business?
Join Charlene for afree live online event onFebruary 27th at 4 PM where she’ll walk you through the best practices for selecting and implementing a CRM system.Click here to book your spot!

In this episode of The Sales Ops Effect, Charlene discusses the risks of having an imbalanced sales pipeline. She explores the importance of diversifying your deal types—new business, upsells, and retained clients—to avoid overleveraging your business on one source of revenue. Charlene shares insights on:

Charlene emphasizes the need for a solid foundation in sales operations to ensure that businesses aren’t caught off guard when things go wrong. She also talks about the value of focusing on existing customers and upselling them, which can often be more profitable than chasing new leads all the time.

Want to improve your sales pipeline?
Charlene is offering a free 30-minute consultation call to help you analyze your pipeline and identify where you can make improvements. Book your call here.

Also, stay tuned for a live event coming at the end of February! It will be an online session focused on using your CRM properly. More details to follow soon!

In this episode of The Sales Ops Effect, Charlene dives into what business leaders should focus on after a successful Q4. While it’s tempting to celebrate and splurge, Charlene urges listeners to take a step back and reflect on the processes that helped them succeed.

Key takeaways from this episode include:

Charlene also shares her thoughts on the common pitfall of rushing into new hires or technologies after a good quarter, and how to avoid the temptation to overspend.

Need help prioritizing or analyzing your sales operations?
Charlene offers fractional support and analysis to help you take your business to the next level. Book a free 30-minute consultation now: Book Your Call.

Tune in and learn how to navigate success strategically for continued growth.

In this solo episode of The Sales Ops Effect, Charlene dives deep into the importance of setting up clear processes before jumping into technology solutions. She explores how many businesses rush to adopt new tools without first understanding their internal workflows, leading to inefficiencies and frustration. Charlene discusses:

If you’re ready to streamline your sales processes, improve efficiency, and set your business up for sustainable growth, Charlene is offering a 30-minute Sales Tune-Up Session. During this session, you'll gain actionable insights on where your sales process can be optimized and how to build a strong foundation for growth.

Book your 30-minute Sales Tune-Up Session now:
Book Your Tune-Up https://link.feacreate.com/widget/bookings/bitesize

How Nutrition Impacts Your Business: Boosting Brain Health for Better Decision-Making with John Bryant

In this episode of The Sales Ops Effect, Charlene is joined by John Bryant, a client-first online exercise and nutrition coach, to explore the crucial link between nutrition and brain health for business owners.

They dive into how what you eat affects your mental clarity, decision-making, and energy levels—key factors for entrepreneurs who need to stay sharp and productive.

John discusses:

John also provides advice on how to implement small, sustainable changes that can boost your focus and productivity, helping you perform at your best, both personally and professionally.

Want to improve your mental clarity and energy?
Get John’s free guide on the 5 reasons why you're not losing weight and start optimizing your health today!

https://john-bryant.aweb.page

If you're a business owner looking to optimize your sales processes, don't miss Charlene's Sales Tune-Up Session. Book your 30-min session today

https://link.feacreate.com/widget/bookings/bitesize

Episode: Planning with Kit Caelsto (S4, Ep30)

In this insightful episode, Charlene and Kit dive deep into the habits, mindset, and challenges faced by successful authors and coaches.

They discuss how to manage tasks effectively, avoid burnout, and maintain focus in a busy world. Together, they explore the evolving landscape of the book industry, offering advice on staying aligned with your purpose while overcoming perfectionism to achieve your goals.

Special guest, Kit Caelsto of "Embrace Your Unique Soul," shares her expertise on writing in tune with your mind, body, and spirit. They also touch on the different writing paces, publishing models, and the rewards (and challenges) of balancing a creative passion with a day job. Don't miss their practical recommendations for apps and technology to help improve your writing skills.

Find Kit Caelsto at https://authoryogi.eponaauthorsolutions.com and start writing in harmony with your true self!

Book Your 30-min Consultation Call, Achieve sales growth with clarity, not guesswork. -

⁠https://soet.salesopseffect.com/30minappt⁠

Gain invaluable perspectives and strategies to elevate your sales game and drive sustainable growth in your business.

Let's connect on LinkedIn! Follow my profile to stay updated with insights, tips, and discussions on sales operations and business growth. Looking forward to networking with you all!⁠⁠ @Charlene Thompson MAPM⁠⁠

#SalesOpsEffect #BusinessGrowth #SalesStrategy #RevenueForecasting #SmallBusiness #Podcast

In this episode of The Sales Ops Effect, Charlene talks to Ezra Sinclair, a leadership coach with a unique perspective shaped by his experience on yachts around the world. Ezra dives deep into the balance between control and empowerment in leadership. He discusses how true motivation comes from giving people responsibility and trust, and how effective communication is the key to building strong teams.

Throughout their conversation, they explore:

Ezra shares valuable tips on how to build trust, empower your team, and lead with heart. Whether you're an established leader or just starting out, this episode will inspire you to reflect on your leadership style and approach.

Want to improve your sales process?
Book your 30-minute Sales Tune-Up Session with Charlene today! This quick, focused session is designed to help you get clarity on your sales process and identify key areas to optimise for better results. Whether you're looking for guidance on strategy, sales structure, or pipeline management, this session will give you actionable insights to implement right away.
Book now: 30-minute Sales Tune-Up Session

Catch Ezra on LinkedIn: Ezra Sinclair's LinkedIn
Connect with Charlene on LinkedIn: Charlene Thompson's LinkedIn

This live event features Charlene Thompson and Scott Warren discussing crucial topics around sales stability, cash flow, and pricing strategies. Held on November 4th, the session offers valuable insights into consistent sales strategies, proper forecasting, and effective cash flow management. Practical tips include balancing sales with administrative duties, dealing with B2B vs B2C timelines, and pricing services for profit. The session emphasizes building a sustainable business without compromising personal well-being.

Get in touch with Scott Warren https://www.linkedin.com/in/scott-warren-pricing-wizard/