*The Paroma in Conversation with Paroma series is a sub series within the SalesStar Podcast!
*To listen to the previous episode of this subseries: Go here!
Paroma Sen of SAP joined Paroma Sen of SalesTechStar in this (second!) episode of the Paroma in Conversation with Paroma sub series to talk about evolving CX trends in the B2B marketplace.
Top and emerging B2B and B2C Customer Experience trends
CX initiatives that stood out during the Covid-19 pandemic
What it takes to plan a better customer experience today (tips, dos, dont's, thoughts!)