Josey Sewell is the cocreator of Dental Operating System, and a DEO partner. She and Richard talk about how to scale culture well between offices, hiring around core values, and holding team members accountable.

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Steven is joined by Brandon Finazzo from Panacea Financial. They discuss what looks good to lenders, the post-covid lending landscape, and why Panacea Financial thinks of themselves as a cure-all for doctors' financial woes.

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Our very own Suzanne Rassy and Lori Williams guide Dr. Graham Beard out of his "Ron Swanson" alias and into the public light. They talk about the advice he would give an associate who wants to buy in, how Lori grew Dr. Beard's practice, making your new acquisition sustainable.

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Steven is joined by Michael Jerkins from Panacea Financial. They discuss what looks good to lenders, the post-covid lending landscape, and why they think of themselves as a cure-all for doctors' financial woes.

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Richard and guest Abbigail Hogan talk about her upcoming projects for the DEO, why you're definitely bad at project management, and then we role play actual project management problems, in real time, on-air.

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Andrew and Steven talk about huge red flags to avoid in associateships, what a rockstar associateship actually look like, and how to make the owner be able to afford to give you more percent of production.

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Richard and Caitlin talk about hiring problems, turnover, and developing your assistants so well that they don't want to ever leave.

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Part I aired July 1st, 2022.

Dr. Matt Ford and our returning real-doc-fake-name Spiderman talk about Spiderman's new endo skills, the complex situation with his seller, and how Spiderman and his seller nonchalantly told staff about the acquisition.

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Part I aired January 16, 2023.

Richard, Caitlin, and Alex talk continue a prior conversation about the book Raving Fans: A Revolutionary Approach to Customer Service by Ken Blanchard and Sheldon Bowles.

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Andrew Clingan and Dr. Tyler Tolbert talk about Tyler's unexpected journey into Full Arch Dentistry, the value in being uncomfortable, and the juggling act of leading a practice clinically and managerially.

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