Telco services are vital to our everyday activities yet many operators face an uncertain future, challenged by the high volumes of data traffic on their networks and slow subscriber growth. Under pressure to develop new services and cut costs, operators have become the latest customer base to invest in Gen AI. In this episode of The Six Five Connected with Diana Blass, we explore the Gen AI solutions spearheaded by AT&T and DISH Wireless. We also chat with IBM about the infrastructure investments needed in a telco's network and operations for Gen AI to thrive.