Former GAO Managing Director Chris Mihm joins the show to unpack the realities of the ongoing government shutdown — now on day seven. Mihm, now an adjunct professor at Syracuse University’s Maxwell School, shares stories from shutdowns past that blend humor and hard-earned wisdom. From the unforgettable “refrigerator incident” after the 2018–2019 shutdown — when the stench of forgotten lunches greeted returning employees — to his unique experience representing GAO overseas during the 2013 lapse in appropriations, Mihm’s anecdotes reveal that not every shutdown implication is mission critical… but some are unforgettable.

Beyond the stories, Mihm discusses the real operational and human challenges that arise when the government grinds to a halt. They explore the complexity of managing mission backlogs, maintaining communication with furloughed staff, and leading teams through uncertainty — all while following the strict rules that prohibit most federal employees from working during a lapse in appropriations. Mihm outlines key lessons learned from GAO’s studies of previous shutdowns, emphasizing the importance of transparent communication, empathy from managers, and thoughtful planning for the inevitable restart.

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