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Warwick Levy - Communications Degree at UTS - Worked as the E-Commerce Coordinator for Ecco Shoes and launched their website - Founder of Lonely Kids Club - a gender neutral clothing brand - His brand designs, drafts and concepts all their own goods - Warwick and Lonely Kids Club are both proud supporters of mental health awareness and Australian mental health initiatives
Selling your product - E-commerce - Retail and office space initially found by reaching out to Brand X - Initially an online brand while studying communications at University (part-time) - E-commerce means using online systems to sell, market, take payment, shipping coordination - Recommended E-commerce platforms: Wordpress, Shopify, Big Cartel, Magento, Squarespace, Wix, Demand (suitable for larger companies only) - Shopify is specifically designed for retail and provides highly analytical insights - The space has changed dramatically over the past decade and business owners should take time to find the most appropriate product for them
Getting into the retail space - Inevitable risks are faced due to the subjective nature of the design process - "Keep paddling…eventually you'll release you're closer to the shore than you think" - Have reasonable time-frames for success! 18 months-3 years is a reasonable timeframe for growth - Try and find what works for you, and push this as hard as you can - What you expect to work may not and that's okay as long as you adapt! - Small business has so much that big business just can't achieve
Digital marketing and what works! - Don't underestimate the power of common tools - social media platforms like Facebook can be relatively low cost for high rewards - Using account managers and then learning how to use the product yourself from them can be a great way to gain insights - Split-testing ads is an optimisation tool where you test variations of different ads to determine which engages more users, and diverts ad budgets towards more popular versions more money - Available on Adespressor or directly through Facebook - Starting with low or no cost can work! - Consider things like guerrilla marketing e.g. presenting yourself on the street, stickers, free online ads - Start small and expand gradually - consider only investing more money in when you are making more - "it's not about what you spend, it's about how you spend it" - Social media can also be used to defend your own brand if another company/brand attempts to steal or rip off your products/designs
Top tips for a new entrant considering entering the retail/E-Commerce space - People wanting to buy from you are buying from someone else right now - think past your first concept! - Why should your customers buy your product - find a niche - Put yourself out there and push hard - Try lots of things - When you're ready to quit, try that much harder
Products discussed - Brand X - a not-for-profit focused on transforming urban spaces into cultural hubs for the community https://www.brandx.org.au
Recommended E-commerce platforms: - Wordpress https://wordpress.com - Shopify https://www.shopify.com.au - Big Cartel https://www.bigcartel.com - Magento https://magento.com - Squarespace https://www.squarespace.com - Wix https://www.wix.com - inDemand (suitable for larger companies only) https://www.indemand.com.au - Hootsuite https://hootsuite.com - Adespresso https://adespresso.com
- To find our more about Warwick head to thestarterpod.com
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