Self Storage Lab

The State of AI (Rodolfo on the CSSA Webinar)

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Today’s podcast explores AI as an umbrella term, capabilities, limitations, and get a glimpse of what the future holds for this technology.


Rodolfo did such a good job at explaining this topic on a recent CSSA webinar, that we decided to play you the entire conversation. For more on AI topics, dive into some of our most recent episodes.


Topics Explored:

  • Automation vs. AI
    • What is Automation?
    • What is Artificial Intelligence?
    • Why is it important to move beyond the term "AI"?
    • AI in Self Storage
      • Adoption of AI in Customer Service
      • AI at a High Level
      • What is Vertical Intelligence?
        • LLM Limitations
        • Differentiation between LLMs and Business Specific Models
        • Next Opportunities
          • What’s in store for the future of customer service and communication?
            • ...more
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