Therapy transcripts can now be subpoenaed and used against your clients in court. That's not a hypothetical; it already happened.

In this episode of Starting a Counseling Practice Success Stories, Kelly Higdon and Miranda Palmer dig into the Proof News investigation of Kamrass v. AdventHealth, where a woman's Talkspace messages with her therapist were pulled into a pregnancy discrimination case by her former employer. They use it as a way into a much bigger conversation: what therapist-client privilege actually protects now, and what it doesn't.

Kelly and Miranda get into why this isn't just a Talkspace problem; it's a field-wide issue that touches anyone using chat, video, or AI-driven documentation tools. They talk through why "HIPAA compliant" is more marketing than protection, how anonymized data gets de-anonymized, why VC-backed platforms holding your clients' transcripts changes the risk picture, and what it means that these companies are training AI on millions of real therapy conversations.

It's not all alarm. They also offer concrete next steps: how to rethink informed consent, what to look for in a platform's terms and conditions, how to talk to clients about their data, and why being a guardian of your clients' privacy is becoming part of what quality care means. Honest, fired-up, colleague-to-colleague; this one will change how you think about the tools in your practice.

Resources mentioned in this episode:

• Woman's Talkspace Therapy App Sessions Exposed in Court (Proof News): https://www.proofnews.org/womans-talkspace-therapy-app-sessions-exposed-in-court/
• Psychotherapy Action Network (PsiAN): https://www.psian.org/

Learn more about Business School for Therapists: https://bit.ly/BusinessSchoolYouTube

Website: https://www.zynnyme.com/

Blog: https://www.zynnyme.com/blog