Is your salon or spa missing out on an easy 20% revenue boost? In this episode, Brie and Chandra reveal why online booking isn’t just a convenience—it’s a game changer for your bottom line.

You’ll learn:

• How online booking enhances client experience and streamlines operations.
• The secret to using automation and tailored messaging to reduce errors and save time.
• Pro tips for addressing common fears and setting up clear policies to ensure success.
• Why embracing this tool can transform your revenue and client satisfaction.

If you’re hesitant about implementing online booking, this episode will change your mind—and your business! Click play to discover the competitive edge you’ve been missing.

For more expert strategies and tools, visit www.thebeautybizagency.com.

How do you go from working the salon floor to becoming a global educator and industry icon? In this episode, Franco Hernandez shares his inspiring journey through the beauty industry—from humble beginnings to NAHA nominations and owning multiple salons.

Highlights include:

• The career-defining challenges and pivotal moments that shaped his success.
• How entering awards and competitions can launch your career.
• Using social media to build a standout brand and attract loyal clients.
• Balancing artistry with business while creating a powerful salon culture.
• Why collaboration, education, and networking are the keys to long-term growth.

Whether you’re a stylist, salon owner, or beauty enthusiast, Franco’s story is packed with wisdom and actionable tips to elevate your career.

Tune in and visit www.thebeautybizagency.com for more expert resources to grow your business and brand!

Are you more afraid of failing—or never reaching your true potential? In this episode, Brie and Chandra tackle the salon owner’s ultimate dilemma: fear of failure vs. fear of mediocrity. They’ll break down how these fears hold you back and how to flip the script for success.
 Key takeaways:

• Why failure isn’t the enemy—it’s the ultimate teacher.
• How to set realistic goals without settling for “good enough.”
• Strategies to balance striving for greatness with avoiding burnout.
• The power of a supportive network to keep you inspired and moving forward.

Stop letting fear run the show! Tune in to learn how to embrace challenges, create a culture of excellence, and build the salon or spa of your dreams.

For expert coaching and tools to transform your business, visit www.thebeautybizagency.com.

Are you sleeping on your salon’s biggest moneymakers? In this episode, Brie and Chandra spill the tea on why knowing your top sellers is the ultimate game-changer for boosting profits, staying on trend, and streamlining your business operations.

You’ll learn:

• How to identify your top-performing products and services using sales data, client feedback, and staff insights.
• Insider tips for turning underperforming items into revenue generators through training, offers, and better client experiences.
• The power of regular sales analysis to stay ahead and keep profits climbing.

Stop leaving money on the table and start maximizing your top sellers. Click play now to unlock the secret to long-term success in your salon or spa!

For more tips, tools, and resources, visit www.thebeautybizagency.com.

Is trust the missing ingredient in your salon or spa’s team dynamics? In this episode, Brie and Chandra reveal how a lack of trust can quietly derail operations—and what you can do to fix it.

Highlights include:

• The game-changing principles of T.R.U.S.T.: Transparency, Respect, Understanding, Support, and Teamwork.
• Real-life stories of how trust transformed struggling teams into thriving powerhouses.
• How clear boundaries and regular check-ins can build trust and boost efficiency.
• Practical tips to integrate trust-building into your daily operations.

Ready to create a team that’s cohesive, confident, and unstoppable? Tune in to learn how trust can transform your salon from the inside out.

For more tools and insights to elevate your business, visit www.thebeautybizagency.com.

Is your “day off” just another day on? In this episode, Brie and Chandra get real about why salon and spa owners struggle to unplug and how it’s holding you back from both freedom and business success.

Highlights include:

• The Myth of Time Off: Why answering emails and managing through social media doesn’t count as a break.
• Trust vs. Control: How to stop micromanaging and start delegating with confidence.
• Decision Layers That Work: Learn the game-changing structure to distribute responsibilities so you can step away stress-free.
• Health = Wealth: The mental and physical benefits of truly disconnecting from work.

Ready to take real days off without your business falling apart? We’ll show you how to build trust with your team, implement layers of leadership, and focus on the big-picture growth that actually moves the needle.

For more tools and strategies to transform your business and life, visit www.thebeautybizagency.com.

Is your salon or spa’s social media pulling in clients—or pushing them away? In this episode, Brie and Chandra dive into the do’s and don’ts of social media marketing to help you stand out in the beauty industry.
 Discover:

• Why your feed might be costing you client retention—and how to fix it.
• The art of creating scroll-stopping content, from killer lighting to authentic captions.
• How to turn your clients into your biggest online advocates (and bring in more referrals!).
• Pro tips for engaging with followers, planning strategic posts, and getting your team involved.

Whether you’re a social media newbie or looking to up your game, this episode will help you transform your online presence and boost your bookings.

Ready to elevate your marketing strategy? Visit www.thebeautybizagency.com for even more tools and tips.

Are your clients leaving your salon feeling wowed—or just meh? In this episode, we uncover the secrets to nailing the final steps of the guest journey so you can create unforgettable experiences that keep clients coming back.

You’ll learn:

• Why the last impression matters as much as the first.
• How trust and consistency turn one-time visitors into lifelong clients.
• Pro strategies for retail sales, seamless checkouts, and killer follow-ups.

If you’re ready to elevate every touchpoint of your client experience and boost loyalty like never before, this episode is a must-listen.

For more strategies to grow your business, visit www.thebeautybizagency.com.

"Trust starts with the basics—and in this episode of Salon Swagger, Brie and Chandra dive into the essentials of clear communication, client consultations, and service consistency in the salon and spa industry.

They share insights on why welcoming clients with genuine warmth and conducting thorough consultations aren’t just niceties—they’re the foundation of building trust and delivering personalized experiences. Plus, they explore how implementing standard operating procedures (SOPs) ensures consistency across the board, creating a seamless experience for both guests and team members.

If you’re ready to elevate your client and team relationships, this episode is your blueprint for standing out in a competitive market.

https://thebeautybizagency.com/

"First impressions matter—and they start long before your client walks through the door. In this episode of Salon Swagger, Brie and Chandra break down the art of creating a seamless pre-visit guest experience that builds trust and keeps clients coming back.

From crafting clear communication and transparent pricing to ensuring a user-friendly website and effortless booking process, they dive into why every touchpoint matters. They also explore how consistency across the entire guest journey—from online interactions to in-salon experiences and post-visit follow-ups—can set your business apart.

If you’re ready to elevate your client experience and build trust from the very first click, this episode is packed with actionable tips to help you do just that.

https://thebeautybizagency.com/