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Robin Esch, our Director of Team Growth, joins me again to explore the Sterling Lawyers' playbook for managing international teammates. 

Here's what we dive into:

• Our structured process that ensures every team member feels valued and equipped from day one.
• How we create accountability and integration within our diverse team.
• The importance of clear roles and expectations to foster productivity and clarity.
• How we effectively manage payroll, benefits, and compliance for our international staff.

This is the final installment of our series on Sourcing, Selecting and Managing International Law Firm Teammates. I hope you can use this information to grow your law firm. 

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

In the second part of our three-part series, Robin Esch and I dive deep into the intricacies of global hiring, with a special focus on the Philippines. 

What we discussed:

• Maintaining a strong cultural fit despite remote work
• Crafting precise job postings and pre-screening questions about availability and language proficiency
• The numerous business advantages of a global talent pool, including economic benefits and a wider range of qualified candidates
• Streamlining the hiring process to navigate different time zones effectively
• Utilizing video culture interviews to expedite hiring and avoid scheduling conflicts
• Ensuring legal compliance with U.S. and Philippine regulations
• Developing a comprehensive offer communication strategy for a smooth hiring experience
• Implementing an exceptional onboarding process that makes all employees feel integrated and valued

I hope this information helps you grow your law firm with great teammates!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

One of Sterling Lawyers' talent advantages has been learning the skill of finding international teammates. 

This show is all about how we go about sourcing qualified, smart, hard-working teammates that do not live in the USA.

Most of our firm's 27 international support teammates are client-facing. They have regular and meaningful communication with our Illinois and Wisconsin clients. 

My guest this week is Robin Esch, Sterling's Team Growth Director (HR). She details how we do it. 

We also discussed: 
- How we started with our first offshore hire, Eden, and grew from there
- The strategic use of Upwork and OnlineJobs.ph for finding the right talent
- Screening tactics, including video assessments and cultural fit tests
- Tools we use and how we handle response rates

Listen to learn actionable insights and real-world experiences to help you build and manage a successful global workforce. 

Don't miss the chance to hear about the remarkable contributions of our international team and how they've become integral to our success.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Tenacity is the #1 attribute in selecting attorneys to build and scale a family law firm.  

Once you get past the table stakes of your firm's values and the candidate's character, no other quality is more important.  Tenacity is far more important than experience, intelligence, grades in law school, interview ability, network, etc.

It is the attribute to rule them all.

In this show, I discuss:

1. What is tenacity and how to identify it
2. Why tenacity is the #1 characteristic in hiring attorneys
3. How to find it during the attorney selection process

The more tenacious attorneys you attract to your firm, the more successful your firm will be.  

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

If I could have a "Do-Over" for our first 10 years of building Sterling Lawyers, I would force myself to grow our family law firm with fewer resources.

Why build our firm with less?
-- Because I would have been more creative and disciplined, leading to a strong law firm today.

In this show, I answer:
1. What is a constraint?
2. Why do they work?
3. How do you use constraints to build a stronger law practice?

I hope you learn from my mistakes to create a better law firm and life for yourself!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Why do so many law firms struggle with growth despite their best efforts? 

On today's show, I describe the two major ways lawyers self-sabotage their law firm's success:
     1) Mistaking activity for progress
     2) Stop learning until they implement

In almost every circumstance, we lawyers put a lid on our firm's growth, not our competition. 

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Our Sterling Lawyers' President, Jeff Kerlin, is back with me to breakdown the best practices on coaching lawyers.

Jeff leads a high performing team of lawyers.  This is not accidental.  He shares his methods on how he does it.

We discuss:

• Biweekly coaching sessions and frequent tactical meetings on team transparency and achieving a shared vision
• The journey of building leadership through networking with peers and mentors
• The importance of reading extensively on leadership and business

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Jeff Kerlin is the President of Sterling Lawyers.  He is not a lawyer, but he is an incredible leader.

Prior to joining Sterling, Jeff was the President and CEO of a large printer.   His success at our firm is proof that good leadership applies wherever there are people. 

Here's a peek at what we covered:

• Becoming president of a law firm without a legal background
• Key qualities of effective leaders and building a high-performance culture
• The importance of listening in leadership
• Empowering team members for better buy-in and ownership

Whether you're in the legal field or any other industry, Jeff's insights on leadership and people management are invaluable. 

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Transitioning from associate lawyer to a partner leading your former peers can be the most challenging jump of a career. 

Doing this well demands uncommon maturity, emotional strength, and new boundaries.  Many new partners are reluctant to accept the new differences between them and their teammates.

I talk through how to do this successfully.  

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Jeff Kerlin is the President of Sterling Lawyers, my family law firm.

Jeff is responsible for managing our firm's operating system, which is based on EOS (Entrepreneurial Operating System) -- a framework to ensure that the entire firm is executing on the right things. 

Today, we have 80+ teammates spread out across three states and three countries. Our operating system keeps all of us organized and working together. 

We discussed:

• Leveraging EOS from day one to scale our firm to 25 attorneys and over $15 million in revenue.
• Keeping everyone on the same page and aligned with our goals.
• Enhancing visibility and transparency.
• Addressing metrics, roadblocks, and streamlining operations.
• Setting short-term goals and crafting long-term strategies.
• Identifying the right problems and solving them at our weekly meetings. 
• BHAG (Big Hairy Audacious Goal) - Implementing ambitious goals to drive growth.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.