Like many broadband storytellers, Bonnie Baty began working on the electric utility side. She offers advice for communicators making the switch and shares her take on how broadband communications will evolve over the next 5 years.

Launching or refreshing a brand? Get storytelling tips and tactics from Elizabeth Kuhns, who partnered with Pioneer to create the Ignite Broadband brand.

Thinking about creating a podcast? Michael Rovito, host of “Alaska Powerline,” explains how he prepared to launch the podcast, built a content strategy and measures success.

Ed Wolff says trust, urgency, empowerment and other elements of strong organizational culture can be the keys for telcos and utilities having to reinvent themselves due to changing demands.

Special: Recorded Live at the KYRBA/TNBA Fall Conference

How can your utility achieve a 4.8 out of 5 stars on Google reviews? Hunter Communication’s Anne Tetamore, VP of marketing, and CEO Michael Wynschenk tell us how valuing both customers and employees plays a key role into achieving success.

Calix Marketing Giant Award winner Lynn Hall shares her utility's Go to Market campaign strategy, with tips to prepare staff for action when marketing is successful.

From community coffee chats to branded coolers for football teams, the WAVE Rural Connect shares fresh ways they build the broadband story into their Arkansas community.

Geni Whitehouse left a career in an accounting firm to help people tell their stories in a more interesting way. She says one key to making your stories more interesting is to understand the four types of personalities in your audience.

Recorded live: at the NWPPA's NIC

Wells Rural Electric Cooperative is taking a multichannel approach to motivate members to take action on hydropower regulatory issues.

Special: Recorded live at the NWPPA NIC

Want to track consumer sentiment but not sure where to start? CTC's Kelly Burns shares her telco's experience with the net promoter score and how the utility lets the voice of the consumer guide its marketing strategy.