The Training Design Podcast

Sheridan chats with Jackie Clifford from Clarity in the episode on Learning Journeys

Jackie has been in and out of organisations, all my all her career. She has had a variety of roles, working in the public, private and not for profit sectors

One of her focuses is with new managers. And helping managers who have suddenly been told that they have to manage a team - and that can range from an accountancy practice to a group of scientists. 

And another part is on coaching and mentoring. Having co-authored three books, the second was written on the topic of mentoring.

The programmes that Jackie designed, where she has been able to include one to one coaching, group coaching have more significant real world results than those that don’t. These are the results that show that life long learning is long term and not just something that is done for 6 weeks and then forgotten.

Jackie believes in the idea that a learning journey is something that is continuous and the journey should not stop until everything has been finished - that there is no where to go and that person has left the organisation.

This chat between JAckie and Sheridan is one that throws up more questions that answers during the chat but ultimately creates a great conversation between two people who embrace the idea of lifelong learning and have applied it to many situations throughout their career.

This is a great episode and I am sure that you are going to really enjoy it.

Have a listen and we’d love to hear your thoughts on this subject.

Connect with Jackie on LinkedIn https://www.linkedin.com/in/jackieclifford/ 

Visit her website: https://claritylearninganddevelopment.com/ 

Follow her on Twitter: https://twitter.com/Clarity_LandD 

Learn more about GiraffePad here https://www.giraffepad.com

Books by Jackie

The Coaching Handbook: An Action Kit for Trainers and Managers

Dear Trainer – Dealing with problems in training

Workplace Learning and Development: Delivering Competitive Advantage for Your Organization

Gibbs model of reflective practice https://www.ed.ac.uk/reflection/reflectors-toolkit/reflecting-on-experience/gibbs-reflective-cycle
Visit www.trainingdesignersclub.co.uk for more information

Check us out on YouTube https://www.youtube.com/c/TheTrainingDesignersClub 

Connect with Sheridan on LinkedIn https://www.linkedin.com/in/trainingdesigner/

Sheridan chats with Susanna Simmons of productive IT in this episode.

They discuss the topic of Systems Training and the many different ways that it can be approached and how they feel it is not always the correct way.

Susanna started her career in IT but is now more specialised in people and human behavior and how she can help companies to adopt systems and the context of what that means in their world.

Susanna is very focused on not just solving the pain points of a company but also the users, how much of a pain point is it to them or are they happier in their comfort zone. And how can that be changed?

Sheridan and Susanna talk about how a blended approach can work well with systems, allowing you to start to get buy-in and reduce the threat that people may be feeling.

They are both passionate about learning being more effective if it is active and they are allowed to self-discover but they both understand the  need to discover safely and with a little bit of guidance.

This is a great conversion with two people who are passionate about the subject of Systems Training and how it can be used and applied in a well and throughout way.

Have a listen and we’d love to hear your thoughts on this subject.

Connect with Susannah on LinkedIn https://www.linkedin.com/in/susannahmsimmons/ 

Learn more about software adoption here https://productivit.co.uk/ 

David Rocks - SCARF Theory - https://www.mindtools.com/akswgc0/david-rocks-scarf-model

Visit www.trainingdesignersclub.co.uk for more information

Check us out on YouTube https://www.youtube.com/c/TheTrainingDesignersClub 

Connect with Sheridan on LinkedIn https://www.linkedin.com/in/trainingdesigner/

In this episode, Sheridan chats with Liz Needham about Peer Learning.

Liz has been a coach, and a training facilitator and worked 1-2-1 with businesses, she brings all her skills together to help others to learn together. 

Liz is passionate about helping businesses deal with the unknowns that can come, by creating a mechanism where people can continuously learn, where they can support each other and during that learning it will bring the best heads together, not leaving someone to look at it in isolation.

Appreciative of the fact you don’t need to know everything yourself, but that you do need to have a network around you that can give you what you need when you need it. 

At the moment, leadership is a tough place to be and can also be quite lonely. Peer learning is a great way to form a sense of community and belonging.

Liz is also a great believer that peer learning doesn’t have to take a great deal of time, it can be part of your meetings, and there are no set objectives, making it very easy to incorporate into your teams day.

This is a really great conversation with two people who are very passionate about the subject of Peer Learning. Have a listen and we’d love to hear your thoughts on this subject.

Connect with Liz on LinkedIn: https://www.linkedin.com/in/lizneedham/ 

Visit her website: https://www.lizneedham.com/

Connect with her on twitter: https://www.twitter.com/yourdreamgoal 

Learning to make a difference: Value Creation in Social Learning Spaces by Etienne and Beverly Wenger-Traynor https://www.amazon.co.uk/Learning-Make-Difference-Creation-Social/dp/1108739539/ 

Leading change post-pandemic: Belonging (LSE article) https://blogs.lse.ac.uk/businessreview/2022/04/08/leading-change-post-pandemic/

Why the future of learning is social (TrainingZone Article) https://www.trainingzone.co.uk/lead/culture/why-social-learning-will-be-even-more-vital-in-the-future-of-work 

More information on Constructivism https://www.wgu.edu/blog/what-constructivism2005.html 

To include peer learning in a formal programme, consider using https://www.giraffepad.com 

About 70:20:10 https://www.trainingjournal.com/articles/feature/702010-%E2%80%93-beyond-numbers 

Is proactive networking key to women’s success at work? https://www.cipd.co.uk/news-views/nutshell/issue-109/proactive-networking 

Visit www.trainingdesignersclub.co.uk for more information

Check us out on YouTube https://www.youtube.com/c/TheTrainingDesignersClub 

Connect with Sheridan on LinkedIn https://www.linkedin.com/in/trainingdesigner/

In this episode Sheridan chats with Michelle Potthurst about Training Needs Analysis.

Michelle supports small businesses with L&D functions and has a real interest in Training Needs Analysis. 

A strong believer in giving people a skill and framework to use that suits their way of working. Michelle also wants businesses to find better ways to do things within the working environment such as using branching scenarios which show the real life scenario of what happens when you don’t do it. 

To carry out any Training Needs Analysis and come up with the appropriate training solution, Michelle and Sheridan discuss the following questions:

This is a really interesting episode with so much insight from Michelle. Have a listen and we’d love to hear your thoughts on this subject.

Connect with Michelle on LinkedIn https://www.linkedin.com/in/michelle-potthurst-b7755874/  

Visit her website here https://melioralearninganddevelopment.co.uk/ 

Resource Links:

More about Cathy Moore and her approach using Map it https://blog.cathy-moore.com/book-map-it/ 

When it’s OK to be an order-taker (and how to do it well) https://www.trainingzone.co.uk/lead/strategy/stop-ridiculing-order-takers-in-learning-and-development 

About the 12 Levers of Learning Transfer https://trainingdesignersclub.co.uk/2021/06/23/transferring-learning-to-the-workplace/ 

The Manage Under Performance Power Hour https://www.power-hour.co.uk/product-page/manage-under-performance

Contact the host: 

Visit ⁠www.trainingdesignersclub.co.uk⁠ for more information

Check us out on YouTube ⁠https://www.youtube.com/c/TheTrainingDesignersClub⁠ 

Connect with Sheridan on LinkedIn ⁠https://www.linkedin.com/in/trainingdesigner/⁠ 

In this episode Sheridan chats with Jennifer about eLearning and how it can be incorporated into blended learning.

Jennifer started using eLearning well before the rest of the L&D Community and before the pandemic forced the hand of many other trainers.

A firm believer of trying out new technology and chasing shiny objects Jennifer has signed up and kept up to date with all the different platforms that can be used to implement eLearning.

eLearning can really benefit the user as it brings about a journey of self discovery and people tend to learn more when discover things for themselves.

Listen to this episode to find out if you can incorporate eLearning into your training.

Connect with Jennifer on LinkedIn ⁠https://www.linkedin.com/in/riverpark/⁠ 

Resource Links:

Learn more about GiraffePad here ⁠https://www.giraffepad.com⁠

Check out Articulate Rise here ⁠https://articulate.com/360/rise⁠  And Teachable here ⁠https://teachable.com/⁠

Contact the host:

Visit www.trainingdesignersclub.co.uk for more information

Check us out on YouTube https://www.youtube.com/c/TheTrainingDesignersClub 

Connect with Sheridan on LinkedIn https://www.linkedin.com/in/trainingdesigner/ 

Whilst Terry has been busy creating games-based learning, Sheridan has been building a learning community for L&D professionals. In this episode, she discusses her learning from this journey, how a community can enhance any learning system and shares some practical tips for anyone wanting to create a community of their own.

00.52  The origins of the Training Designers Club

05.19  The value of community for Training Designers

07.56  Book recommendations: empowering people

09.53  User-led needs analysis

10.52  Communities and informal learning

12.18  Peer-based learning

14.29  What makes a learning community tick?

17.22  Traps to avoid in setting up a learning community

21.02  They're there anyway!

22.12  Difficulties with platforms and change

24.04  Tactics to engage communities

29.43  Gamification and learning communities

30.54  The value of a round-up

32.04  The group is more than the sum of its parts

34.10  More tips for better learning communities

40.25  Learning communities are agile

42.28  Learning communities can be rewarding

44.43  Terry's mini-topic: Fogg's Behavioural Model

50.15  The future of the Training Design Podcast

52.29  Bye for now

Resource Links:

GiraffePad: https://www.giraffepad.com/

Machine, Platform, Crowd: https://www.youtube.com/watch?v=vU6zpVMUEjA

The New Power: https://thisisnewpower.com/

TrainingZone Article - Why social learning will be even more vital in the future of work https://www.trainingzone.co.uk/lead/culture/why-social-learning-will-be-even-more-vital-in-the-future-of-work  

BJ Fogg Behavioural Model: https://behaviormodel.org/

BJ Fogg Behavioural Grid: https://www.behaviorgrid.org/

Contact the Hosts:

Our Facebook page: www.facebook.com/TrainingDesignPodcast

Terry Pearce LinkedIn: www.linkedin.com/in/terrypaulpearce

Sheridan Webb LinkedIn: www.linkedin.com/in/trainingdesigner

The Training Designers’ Club: www.trainingdesignersclub.co.uk

Untold Play: www.untoldplay.com - For game-based learning and gamified learning consultancy and design

Power Hour: www.power-hour.co.uk - For ready written bite-size training materials

In this episode, Terry lifts the lid on taking a games-based approach to learning design, sharing tips from his own development journey as he moves away from traditional training design and into creating games for learning. Even if you're not a 'games designer' - there are lots of transferrable ideas that can be included in workshops and courses.

00:46  Terry's games-based journey

03:34  Games-based learning and gamification

05:33  What makes games-based learning successful?

07:52  The Transform Deck

12:54  Creating a learning Escape Room

14:13  Playtesting games

17:45  Games-based learning help from communities and reading

20:00  The six levers of games-based learning

20:47  Lever 1: Put the learner at the centre

22:50  Lever 2: Set the learner an open challenge

26:35  Lever 3: Let the learner explore

30:48  Lever 4: Let them fail

35:47  Lever 5: Give the learner meaningful choices

38:36  Lever 6: Give them a nudge

42:40  Why there's no 'make it fun' lever

44:21  Making a start with games-based learning

45:48  Three ways to use games in your learning design

50:37  Sheridan's mini-topic -- the curse of knowledge

Resource links

Ludogogy: https://ludogogy.co.uk/

The Transform Deck: https://untoldplay.com/collections/games-and-playful-products/products/transform-deck

We Are the Rangers: https://education.minecraft.net/en-us/blog/we-are-the-rangers-explore-wildlife-conservation-in-minecraft

Culturallye: https://www.metalogtools.com/products/all-products/11/culturallye

Lee Sheldon's Multiplayer Classroom: https://www.youtube.com/watch?v=tIaXBwHUb0c

Yu-kai Chou's Actionable Gamification: https://www.amazon.co.uk/Actionable-Gamification-Beyond-Points-Leaderboards-ebook/dp/B00WAOGY4U

Codenames online: https://codenames.game/

Contact the hosts

Our Facebook page: www.facebook.com/TrainingDesignPodcast

Terry Pearce LinkedIn: www.linkedin.com/in/terrypaulpearce

Sheridan Webb LinkedIn: www.linkedin.com/in/trainingdesigner

The Training Designers’ Club: www.trainingdesignersclub.co.uk

Untold Play: www.untoldplay.com - For game-based learning and gamified learning consultancy and design

Power Hour: www.power-hour.co.uk - For ready written bite-size training materials

Everybody in L&D knows that evaluation is important. But not enough of it gets done, and what does get done isn't always as effective as it could be. What can we as training designers do about that? In the final episode of our second season, we have practical suggestions and lots of ideas on ways to make evaluation count.

00:22  Not enough evaluation in L&D?

01:05  Why don't we do it more?

06:00  Measure learning or measure impact?

09:05  The topic makes a difference

12:05  Qualitative measures and evaluation

14:39  Who shoulders the risk?

16:32  Using stories for evaluation

17:31  Return on investment

20:13  Models: LTEM

21:57  Models: Brinkerhoff

25:01  Models: Kaufman

26:00  Meet the new model, sam as the old model

26:52  Level 1 in practice

30:14  Level 2 in practice

31:55  Level 3 in practice

35:37  Level 4 in practice

36:47  Case study: Evaluation at all four levels

39:49  Case study: Pilot study

41:12  Case study: Learner projects

42:12  Remember why we're doing it

42:56  Summary

44:40  Terry's mini-topic: PowerPoint witchcraft

Resource Links

Kirkpatrick: https://www.mindtools.com/pages/article/kirkpatrick.htm

LTEM: https://www.worklearning.com/ltem/

Brinkerhoff model: https://kodosurvey.com/blog/brinkerhoff-model-101-methodology-and-goals

Kaufman's model: https://kodosurvey.com/blog/kaufmans-model-learning-evaluation-key-concepts-and-tutorial 

Contact the Hosts

Our Facebook page: www.facebook.com/TrainingDesignPodcast

Terry Pearce LinkedIn: www.linkedin.com/in/terrypaulpearce

Sheridan Webb LinkedIn: www.linkedin.com/in/trainingdesigner

The Training Designers’ Club: www.trainingdesignersclub.co.uk

Untold Play: www.untoldplay.com - For game-based learning and gamified learning consultancy and design

360 Learning Design: 360learningdesign.com - For bespoke, creative and personalised learning design

Keystone Development: www.keystonedevelopment.co.uk - For bespoke learning and development programme design

Power Hour: www.power-hour.co.uk - For ready written bite-size training materials

Design Thinking is a concept that's gained a lot of currency, but much of it outside L&D. How does it compare to design models often used in training design? What can it teach us for designing training? Why isn't it used more in L&D circles? We have answers to these questions and more, and as always, plenty of pratical tips.

00:22  Design Thinking: Science or Art?

02:49  Terry's three principles of Design Thinking

05:36  Design Thinking's relationship to process

08:12  The Design Council's Double Diamond

10:34  The five parts ('not steps!') of Design Thinking

12:49  Design Thinking as applied to bouldering problems

16:39  Feedback loops and evolution through Design Thinking

20:19  Case study: A long-running interview skills course

23:32  Case study: Creating a deck of cards as a design aid

24:48  Case Study: Designing for Digital Delivery course

25:40  A set of linked concepts

26:35  A conscious approach

27:14  Practical tips for empathising with your user

32:36  Problem definition and the 'How might we...?' question

34:20  Ideation using collaboration tools

35:37  Prototyping: better than a pilot

39:00 Testing your prototype

40:58  Design Thinking Resources

44:04  Summary

47:13  Sheridan's mini-topic: Using the right tools

Resource Links

Design Thinking for Educators: https://designthinkingforeducators.com/about-toolkit/

Design Thinking Playbook: https://medium.com/swlh/design-thinking-playbook-fab6dad7d2f7

Design Thinking for Social Innovation (including info on the Double Diamond and the 5 Elements): https://uxdesign.cc/design-thinking-an-enabler-for-social-innovation-a94ada5aa432

Contact the Hosts

Our Facebook page: www.facebook.com/TrainingDesignPodcast

Terry Pearce LinkedIn: www.linkedin.com/in/terrypaulpearce

Sheridan Webb LinkedIn: www.linkedin.com/in/trainingdesigner

The Training Designers’ Club: www.trainingdesignersclub.co.uk

Untold Play: www.untoldplay.com - For game-based learning and gamified learning consultancy and design

360 Learning Design: 360learningdesign.com - For bespoke, creative and personalised learning design

Keystone Development: www.keystonedevelopment.co.uk - For bespoke learning and development programme design

Power Hour: www.power-hour.co.uk - For ready written bite-size training materials

You've got your content together. But how do you structure it so that there's flow, and to maximise engagement and learning? It can be difficult to wrestle everything into place and decide how to cover each element. In this episode, we have a host of practical tips for you, based around Colin Rose's MASTER structure for training design.

This episode was recorded before the pandemic, so some of the references (e.g. recent face to face training!) may sound strange now, but we're confident all of the insights are still relevant to the world training designers find themselves in today.

00:42  This episode: at your request!

01:03  The big mistakes people make with structure

05:41  ADDIE is not structure

06:53  Colin Rose and the MASTER structure

07:39  An overview of MASTER

09:26  M is for Mindset

12:44  A is for Acquire the information

14:25  S is for Sift or Search for meaning

15:39  Going beyond Bloom to what it means to the individual

17:10  T is for Trigger the Memory

20:48  Story as a memory trigger

21:51  E is for Exhibit the learning

24:42  R is for Reflect

25:03  Sheridan's online course on MASTER

25:17  MASTER at Micro and Macro levels, and playing with the order of steps

27:33  Case study: A styles session

32:53  Mapping MASTER to Why, What and How

34:47  Following versus flexing the model

39:07  Terry's mini-topic: Book review - Actionable Gamification by Yu-Kai Chou

46:41  Summary

Resource Links

'MASTER it faster': https://www.amazon.co.uk/Master-Faster-Learn-Decisions-Creatively/dp/185835806X

Sheridan's online course including MASTER: https://trainingdesignersclub.co.uk/resources/?fbclid=IwAR07OGE-ugJBOzLaZFiM0jWghfLviFGzmYOhgZ1hT0UV9SLSGjPQvgxRHXA

Actionable Gamification by Yu-Kai Chou: https://www.amazon.co.uk/Actionable-Gamification-Beyond-Points-Leaderboards/dp/1511744049/ 

Contact the Hosts

Our Facebook page: www.facebook.com/TrainingDesignPodcast

Terry Pearce LinkedIn: www.linkedin.com/in/terrypaulpearce

Sheridan Webb LinkedIn: www.linkedin.com/in/trainingdesigner

The Training Designers’ Club: www.trainingdesignersclub.co.uk

Untold Play: www.untoldplay.com - For game-based learning and gamified learning consultancy and design

360 Learning Design: 360learningdesign.com - For bespoke, creative and personalised learning design

Keystone Development: www.keystonedevelopment.co.uk - For bespoke learning and development programme design

Power Hour: www.power-hour.co.uk - For ready written bite-size training materials